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作者:McCarthy, Julie M.; Trougakos, John P.; Cheng, Bonnie Hayden
作者单位:University of Toronto; University Toronto Scarborough; Hong Kong Polytechnic University
摘要:In this article, we draw from Conservation of Resources Theory to advance and test a framework which predicts that emotional exhaustion plays an explanatory role underlying the relation between workplace anxiety and job performance. Further, we draw from social exchange theories to predict that leader-member exchange and coworker exchange will mitigate the harmful effects of anxiety on job performance. Findings across a 3-wave study of police officers supported our model. Emotional exhaustion ...
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作者:Byrne, Zinta S.; Peters, Janet M.; Weston, James W.
作者单位:Colorado State University System; Colorado State University Fort Collins; Washington State University
摘要:Among scholarly researchers, the Utrecht Work Engagement Scale (UWES) is a popular scale for assessing employee or work engagement. However, challenges to the scale's validity have raised major concerns about the measurement and conceptualization of engagement as a construct. Across 4 field samples, we examined 2 measures of engagement, the UWES and the Job Engagement Scale (JES), in both factor structure and patterns of relationships with theoretically hypothesized antecedents and consequence...
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作者:Yam, Kai Chi; Fehr, Ryan; Keng-Highberger, Fong T.; Klotz, Anthony C.; Reynolds, Scott J.
作者单位:National University of Singapore; University of Washington; University of Washington Seattle; Oregon State University
摘要:In this study, we examined how leaders' customer interactions influence their tendency to abuse their followers. Specifically, we drew from ego-depletion theory to suggest that surface acting during customer interactions depletes leaders of their self-control resources, resulting in elevated levels of abusive supervision. Furthermore, we hypothesized that the effect of surface acting on abusive supervision is moderated by leaders' trait self-control, such that leaders with high trait self-cont...
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作者:Madrid, Hector P.; Totterdell, Peter; Niven, Karen; Barros, Eduardo
作者单位:Pontificia Universidad Catolica de Chile; University of Sheffield; University of Manchester; Universidad Adolfo Ibanez
摘要:Affective presence is a novel personality construct that describes the tendency of individuals to make their interaction partners feel similarly positive or negative. We adopt this construct, together with the input-process-output model of teamwork, to understand how team leaders influence team interaction and innovation performance. In 2 multisource studies, based on 350 individuals working in 87 teams of 2 public organizations and 734 individuals working in 69 teams of a private organization...
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作者:Rosen, Christopher C.; Koopman, Joel; Gabriel, Allison S.; Johnson, Russell E.
作者单位:University of Arkansas System; University of Arkansas Fayetteville; University System of Ohio; University of Cincinnati; University of Arizona; Michigan State University
摘要:Incivility at work-low intensity deviant behaviors with an ambiguous intent to harm-has been on the rise, yielding negative consequences for employees' well-being and companies' bottom-lines. Although examinations of incivility have gained momentum in organizational research, theory and empirical tests involving dynamic, within-person processes associated with this negative interpersonal behavior are limited. Drawing from ego depletion theory, we test how experiencing incivility precipitates i...
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作者:Yang, Liu-Qin; Simon, Lauren S.; Wang, Lei; Zheng, Xiaoming
作者单位:Portland State University; Portland State University; Tsinghua University
摘要:We draw from personality systems interaction (PSI) theory (Kuhl, 2000) and regulatory focus theory (Higgins, 1997) to examine how dynamic positive and negative affective processes interact to predict both task and contextual performance. Using a twice-daily diary design over the course of a 3-week period, results from multilevel regression analysis revealed that distinct patterns of change in positive and negative affect optimally predicted contextual and task performance among a sample of 71 ...
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作者:Mikolon, Sven; Kreiner, Glen E.; Wieseke, Jan
作者单位:Imperial College London; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Ruhr University Bochum
摘要:Despite an increased interest in the phenomenon of stigma in organizations, we know very little about the interactions between those who are stigmatized and those who stigmatize them. Integrating both the perceptions of the stigmatized worker and the stigmatizing customer into one model, the present study addresses this gap. It examines the role of stereotypes held by customers of stigmatized organizations and metastereotypes held by the stigmatized workers themselves (i.e.,their shared belief...
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作者:Hanek, Kathrin J.; Garcia, Stephen M.; Tor, Avishalom
作者单位:University of Michigan System; University of Michigan; University of Notre Dame; University of Haifa
摘要:In a series of 8 studies, we examine whether gender differences in competition entry preferences are moderated by the size of the competition. Drawing on theories of gender roles and stereotypes, we show that women, relative to men, prefer to enter smaller compared with larger competitions. Studies 1a and 1b demonstrate this effect in observational data on preferences for working in differently sized firms and applying to differently sized colleges. Studies 2a and 2b replicate the effect with ...
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作者:Lee, KiYoung; Kim, Eugene; Bhave, Devasheesh P.; Duffy, Michelle K.
作者单位:State University of New York (SUNY) System; University at Buffalo, SUNY; University System of Georgia; Georgia Institute of Technology; Singapore Management University; University of Minnesota System; University of Minnesota Twin Cities
摘要:We develop and test an integrative model explaining why victims of workplace social undermining become perpetrators of undermining. Conceptualizing social undermining as a norm-violating and a resource-depleting experience, we theorize that undermining victimization lowers interpersonal justice perceptions and depletes self-regulatory resources, and these 2 mechanisms in tandem trigger a moral disengagement process that influences subsequent undermining behaviors. We further theorize that mora...
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作者:Zhu, Luke (Lei); Aquino, Karl; Vadera, Abhijeet K.
作者单位:University of Manitoba; University of British Columbia; Singapore Management University
摘要:Five studies are conducted to examine how ideology and perceptions regarding gender, race, caste, and affiliation status affect how individuals judge researchers' credibility. Support is found for predictions that individuals judge researcher credibility according to their egalitarian or elitist ideologies and according to status cues including race, gender, caste, and university affiliation. Egalitarians evaluate low-status researchers as more credible than high-status researchers. Elitists s...