-
作者：Harold, Crystal M.; Oh, In-Sue; Holtz, Brian C.; Han, Soojung; Giacalone, Robert A.
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Denver
摘要：In this article, the authors integrate the theory of work adjustment (Dawis, England, & Lofquist, 1964) and the stressor emotion model of counterproductive work behaviors (CWBs; Spector & Fox, 2005) to examine workplace frustration as an intervening mechanism that mediates relations between person-environment (P-E) fit and CWBs. Moreover, we adopt a multifoci perspective to estimate effects for multiple fit, frustration, and CWB foci. We examine the nature of relations between fit, frustration...
-
作者：Li, Wen-Dong; Stanek, Kevin C.; Zhang, Zhen; Ones, Deniz S.; McGue, Matt
作者单位：Chinese University of Hong Kong; Kansas State University; University of Minnesota System; University of Minnesota Twin Cities; Arizona State University; Arizona State University-Tempe; Sun Yat Sen University
摘要：Job satisfaction research has unfolded as an exemplary manifestation of the person versus environment debate in applied psychology. With the increasing recognition of the importance of time, it is informative to examine a question critical to the dispositional view of job satisfaction: Are genetic influences on job satisfaction stable across different time points? Drawing upon dispositional and situational perspectives on job satisfaction and recent research in developmental behavioral genetic...
-
作者：Grand, James A.; Braun, Michael T.; Kuljanin, Goran; Kozlowski, Steve W. J.; Chao, Georgia T.
作者单位：University System of Maryland; University of Maryland College Park; State University System of Florida; University of South Florida; DePaul University; Michigan State University; Michigan State University
摘要：Team cognition has been identified as a critical component of team performance and decision-making. However, theory and research in this domain continues to remain largely static; articulation and examination of the dynamic processes through which collectively held knowledge emerges from the individual-to the team-level is lacking. To address this gap, we advance and systematically evaluate a process-oriented theory of team knowledge emergence. First, we summarize the core concepts and dynamic...
-
作者：Li, Junchao (Jason); Lee, Thomas W.; Mitchell, Terence R.; Hom, Peter W.; Griffeth, Rodger W.
作者单位：University of Washington; University of Washington Seattle; Arizona State University; Arizona State University-Tempe; University System of Ohio; Ohio University
摘要：We present the first major test of proximal withdrawal states theory (PWST; Hom, Mitchell, Lee, & Griffeth, 2012). In addition, we develop and test new ideas to demonstrate how PWST improves our understanding and prediction of employee turnover. Across 2 studies, we corroborate that reluctant stayers (those who want to leave but have to stay) are similar to enthusiastic leavers (those who want to leave and can leave) in affective commitment, job satisfaction, and job embeddedness, and that rel...
-
作者：Myer, Adam T.; Thoroughgood, Christian N.; Mohammed, Susan
作者单位：Johnson & Johnson; Johnson & Johnson USA; Villanova University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：By bending rules to please their customers, companies with high service climates may be less ethical but ultimately more profitable. In this article, we pose the question of whether being ethical comes at a cost to profits in customer-oriented firms. Despite the organizational reality that multiple climates coexist at a given time, research has largely ignored these types of questions, and the simultaneous analysis of multiple climate dimensions has received little empirical attention to date....
-
作者：Zablah, Alex R.; Carlson, Brad D.; Donavan, D. Todd; Maxham, James G., III; Brown, Tom J.
作者单位：University of Tennessee System; University of Tennessee Knoxville; Saint Louis University; Colorado State University System; Colorado State University Fort Collins; University of Virginia; Oklahoma State University System; Oklahoma State University - Stillwater
摘要：Due to its practical importance, the relationship between customer satisfaction and frontline employee (FLE) job satisfaction has received significant attention in the literature. Numerous studies to date confirm that the constructs are related and rely on this empirical finding to infer support for the inside-out effect of FLE job satisfaction on customer satisfaction. In doing so, prior studies ignore the possibility that-as suggested by the Service Profit Chain's satisfaction mirror-a porti...
-
作者：Schaubroeck, John M.; Peng, Ann C.; Hannah, Sean T.
作者单位：Michigan State University; Michigan State University; Western University (University of Western Ontario); University Western Ontario Hospital; Wake Forest University
摘要：We develop a model in which abusive supervision undermines individuals' perceptions of the level of respect they are accorded by their group peers, which in turn reduces their performance and disconnects them psychologically from the organization. High group potency strengthens each of these connections. We studied the theorized relationships across 3 periods during a 10-week residential organizational entry program. Group potency, representing shared group perceptions, moderated relationships...
-
作者：Tucker, Sean; Ogunfowora, Babatunde; Ehr, Dayle
作者单位：University of Regina; University of Calgary
摘要：According to social learning theory, powerful and high status individuals can significantly influence the behaviors of others. In this paper, we propose that chief executive officers (CEOs) indirectly impact frontline injuries through the collective social learning experiences and effort of different groups of organizational actors-including members of the top management team (TMT), organizational supervisors, and frontline employees. We found support for our collective social learning model u...
-
作者：De Jong, Bart A.; Dirks, Kurt T.; Gillespie, Nicole
作者单位：Vrije Universiteit Amsterdam; Washington University (WUSTL); University of Queensland
摘要：Cumulating evidence from 112 independent studies (N = 7,763 teams), we meta-analytically examine the fundamental questions of whether intrateam trust is positively related to team performance, and the conditions under which it is particularly important. We address these questions by analyzing the overall trust-performance relationship, assessing the robustness of this relationship by controlling for other relevant predictors and covariates, and examining how the strength of this relationship v...
-
作者：Hughes, Ashley M.; Gregory, Megan E.; Joseph, Dana L.; Sonesh, Shirley C.; Marlow, Shannon L.; Lacerenza, Christina N.; Benishek, Lauren E.; King, Heidi B.; Salas, Eduardo
作者单位：Baylor College of Medicine; Baylor College Medical Hospital; Baylor College of Medicine; State University System of Florida; University of Central Florida; Rice University; Johns Hopkins University; United States Department of Defense
摘要：As the nature of work becomes more complex, teams have become necessary to ensure effective functioning within organizations. The healthcare industry is no exception. As such, the prevalence of training interventions designed to optimize teamwork in this industry has increased substantially over the last 10 years (Weaver, Dy, & Rosen, 2014). Using Kirkpatrick's (1956, 1996) training evaluation framework, we conducted a meta-analytic examination of healthcare team training to quantify its effec...
