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作者:Kreiner, Glen E.; Hollensbe, Elaine C.; Sheep, Mathew L.
作者单位:University System of Ohio; University of Cincinnati; Illinois State University
摘要:Through two qualitative studies, we examine how members of a particularly demanding occupation conduct identity work to negotiate an optimal balance between personal and social identities. Findings are based on open-ended survey responses from and in-depth interviews with Episcopal priests. We first explore the situational and vocational demands placed on those in challenging occupations, along with the identity tensions that often result from those demands. We then specify and classify severa...
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作者:Greenwood, R; Suddaby, R
作者单位:University of Alberta
摘要:This study examines change initiated from the center of mature organizational fields. As such, it addresses the paradox of embedded agency-that is, the paradox of how actors enact changes to the context by which they, as actors, are shaped. The change examined is the introduction of a new organizational form. Combining network location theory and dialectical theory, we identify four dynamics that form a process model of elite institutional entrepreneurship.
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作者:Kacmar, KM; Andrews, MC; Van Rooy, DL; Steilberg, RC; Cerrone, S
作者单位:University of Alabama System; University of Alabama Tuscaloosa; University of North Carolina; University of North Carolina Wilmington
摘要:Most turnover research positions employee turnover as the dependent variable and focuses on identifying its antecedents. In this study, we viewed turnover as a key predictor in determining unit-level performance. Specifically, a structural model was developed and tested that links managerial and employee turnover with performance through efficiency. We tested the model using a sample of 262 BURGER KING (R) restaurants. Results demonstrate that efficiency, measured as customer wait time, mediat...
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作者:Richter, Andreas W.; West, Michael A.; Van Dick, Rolf; Dawson, Jeremy F.
作者单位:Aston University; Goethe University Frankfurt
摘要:We examined the relationship between group boundary spanners' work group identification and effective (i.e., harmonious and productive) intergroup relations in 53 work groups in five health care organizations. The data suggest this relationship was moderated by boundary spanners' levels of organizational identification, thus supporting a dual identity model. Limited support was found for the moderating effect of intergroup contact. Finally, if boundary spanners displayed frequent intergroup co...
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作者:Van der Vegt, Gerben S.; Bunderson, J. Stuart; Oosterhof, Aad
作者单位:University of Groningen; Washington University (WUSTL); University of Groningen
摘要:This article develops and tests a multilevel theory of the intragroup dynamics and performance outcomes associated with diversity in levels of member expertise-expertness diversity-in task-oriented teams. Drawing from theories of power and dependence, we argue that in groups where members differ in their perceived expertness, members will be more committed to and more likely to help those seen as more expert, a dynamic that frustrates intragroup learning and compromises group performance. Thes...
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作者:Zatzick, Christopher D.; Iverson, Roderick D.
作者单位:Simon Fraser University
摘要:Although interest in the workplace trends of downsizing and high-involvement work practices continues to grow, research examining the intersection between them has been limited. In this study, we examine (1) how layoffs moderate the relationship between high-involvement work practices and productivity, and (2) how continued investments in these work practices throughout layoff periods maintain workforce productivity. Findings indicate a negative relationship between high-involvement work pract...
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作者:Wadhwa, Anu; Kotha, Suresh
作者单位:Swiss Federal Institutes of Technology Domain; Ecole Polytechnique Federale de Lausanne; University of Washington; University of Washington Seattle
摘要:Investment in entrepreneurial ventures has gained recent popularity as a means for established firms to learn about new technologies and markets. However, the link between such corporate venture capital (CVC) investments and innovation outcomes has not been examined in detail. Using panel data from corporate investors in telecommunications equipment manufacturing, we investigated the conditions under which CVC investments affect knowledge creation for corporate investors. We found that, when i...
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作者:O'Connor, Joseph P., Jr.; Priem, Richard L.; Coombs, Joseph E.; Gilley, K. Matthew
作者单位:University of Texas System; University of Texas El Paso; University of Wisconsin System; University of Wisconsin Milwaukee; Texas A&M University System; Texas A&M University College Station; Oklahoma State University System; Oklahoma State University - Stillwater
摘要:We contrast the conventional view that CEO stock options aid corporate governance by reducing moral hazard with the proposal that CEO stock options may subvert sound corporate governance. Views were tested in 65 matched pairs of public U.S. firms that either had or had not been discovered misreporting financial results. Our results support both the traditional perspective and our unprincipled agent view: in our sample, large CEO stock option grants were sometimes associated with a lower incide...
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作者:Balkundi, P; Harrison, DA
作者单位:State University of New York (SUNY) System; University at Buffalo, SUNY; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
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作者:Barger, Patricia B.; Grandey, Alicia A.
作者单位:University System of Ohio; Bowling Green State University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要:Primitive emotional contagion has been proposed to explain why service with a smile predicts encounter satisfaction. We provide a comprehensive test of this mechanism by examining mimicry and mood as mediators in service encounters, contrasting such mediation with a direct path through perceived service quality. Independent coders recorded the strength of employees' and customers' smiles at three points in time during real service encounters, and 173 customers completed postencounter surveys. ...