Journal of Applied Psychology

最新文章

• Coordinated Action in Multiteam Systems AI翻译
  作者：Davison, Robert B.; Hollenbeck, John R.; Barnes, Christopher M.; Sleesman, Dustin J.; Ilgen, Daniel R.
  作者单位：Michigan State University; Michigan State University's Broad College of Business; Virginia Polytechnic Institute & State University; Michigan State University
  摘要：This study investigated coordinated action in multiteam systems employing 233 correspondent systems, comprising 3 highly specialized 6-person teams, that were engaged in an exercise that was simultaneously laboratory-like and field-like. It enriches multiteam system theory through the combination of theoretical perspectives from the team and the large organization literatures, underscores the differential impact of large size and modular organization by specialization, and demonstrates that co...
• Identification With the Retail Organization and Customer-Perceived Employee Similarity: Effects on Customer Spending AI翻译
  作者：Netemeyer, Richard G.; Heilman, Carrie M.; Maxham, James G., III
  作者单位：University of Virginia
  摘要：Two constructs important to academicians and managers are the degree to which employees and customers identify with an organization, employee organizational identification (employee OI) and customer company identification (customer identification), respectively. This research examines the effects of these identification constructs and the related construct of customer perceived similarity to employees on customer spending. Via a 1-year multilevel study of 12,047 customers and 1,464 store emplo...
• Doing the Right Thing Without Being Told: Joint Effects of Initiative Climate and General Self-Efficacy on Employee Proactive Customer Service Performance AI翻译
  作者：Raub, Steffen; Liao, Hui
  作者单位：University System of Maryland; University of Maryland College Park
  摘要：We developed and tested a cross-level model of the antecedents and outcomes of proactive customer service performance. Results from a field study of 900 frontline service employees and their supervisors in 74 establishments of a multinational hotel chain located in Europe, the Middle East, Africa, and Asia demonstrated measurement equivalence and suggested that, after controlling for service climate, initiative climate at the establishment level and general self-efficacy at the individual leve...
• Reaping the Benefits of Task Conflict in Teams: The Critical Role of Team Psychological Safety Climate AI翻译
  作者：Bradley, Bret H.; Postlethwaite, Bennett E.; Klotz, Anthony C.; Hamdani, Maria R.; Brown, Kenneth G.
  作者单位：University of Oklahoma System; University of Oklahoma - Norman; Pepperdine University; University System of Ohio; University of Akron; University of Iowa
  摘要：Past research suggests that task conflict may improve team performance under certain conditions; however, we know little about these specific conditions. On the basis of prior theory and research on conflict in teams, we argue that a climate of psychological safety is one specific context under which task conflict will improve team performance. Using evidence from 117 project teams, the present research found that psychological safety climate moderates the relationship between task conflict an...
• Forgotten but Not Gone: An Examination of Fit Between Leader Consideration and Initiating Structure Needed and Received AI翻译
  作者：Lambert, Lisa Schurer; Tepper, Bennett J.; Carr, Jon C.; Holt, Daniel T.; Barelka, Alex J.
  作者单位：University System of Georgia; Georgia State University; Texas Christian University; Mississippi State University; United States Department of Defense; United States Air Force; US Air Force Research Laboratory
  摘要：We examined the effects of fit between leader consideration and initiating structure needed and received on employees' work-related attitudes (i.e., trust in the supervisor, job satisfaction, and affective commitment to the organization). Consistent with predictions that derive from the person environment fit research tradition, results from Study 1 suggested that deficient amounts of both leadership behaviors were associated with unfavorable attitudinal outcomes. However, while excess levels ...
• Leader-Member Exchange (LMX) and Culture: A Meta-Analysis of Correlates of LMX Across 23 Countries AI翻译
  作者：Rockstuhl, Thomas; Dulebohn, James H.; Ang, Soon; Shore, Lynn M.
  作者单位：Nanyang Technological University; Michigan State University; California State University System; San Diego State University
  摘要：This study extends leader member exchange (LMX) research by meta-analyzing the role of national culture in moderating relationships between LMX and its correlates. Results based on 282 independent samples (N = 68,587) from 23 countries and controlling for extreme response style differences indicate that (a) relationships of LMX with organizational citizenship behavior, justice perceptions, job satisfaction, turnover intentions, and leader trust are stronger in horizontal-individualistic (e.g.,...
• Solving the Measurement Invariance Anchor Item Problem in Item Response Theory AI翻译
  作者：Meade, Adam W.; Wright, Natalie A.
  作者单位：North Carolina State University
  摘要：The efficacy of tests of differential item functioning (measurement invariance) has been well established. It is clear that when properly implemented, these tests can successfully identify differentially functioning (DF) items when they exist. However, an assumption of these analyses is that the metric for different groups is linked using anchor items that are invariant. In practice, however, it is impossible to be certain which items are DF and which are invariant. This problem of anchor item...
• Bridging Team Faultlines by Combining Task Role Assignment and Goal Structure Strategies AI翻译
  作者：Rico, Ramon; Sanchez-Manzanares, Miriam; Antino, Mirko; Lau, Dora
  作者单位：Autonomous University of Madrid; Universidad Carlos III de Madrid; Complutense University of Madrid; Chinese University of Hong Kong
  摘要：This study tests whether the detrimental effects of strong diversity faultlines on team performance can be counteracted by combining 2 managerial strategies: task role crosscutting and superordinate goals. We conducted a 2 (crosscut vs. aligned roles) X 2 (superordinate vs. subgroup goals) experimental study. Seventy-two 4-person teams with faultlines stemming from gender and educational major performed a complex decision-making task. The results show that teams with crosscut roles perform bet...
• Within-Person Relationships Between Mood and Creativity AI翻译
  作者：To, March L.; Fisher, Cynthia D.; Ashkanasy, Neal M.; Rowe, Patricia A.
  作者单位：University of Queensland; Bond University
  摘要：State mood has been proposed as a facilitator of creative behavior. Whereas positive mood compared to neutral mood generally facilitates creative performance, mood effects are weaker and less consistent when positive mood is compared to negative mood. These inconsistent results may be due to focusing only on mood valence, while neglecting or confounding mood activation. The current study is based on the dual-pathway model, which describes separate roles for mood valence and mood activation in ...
• Intentional Response Distortion on Personality Tests: Using Eye-Tracking to Understand Response Processes When Faking AI翻译
  作者：van Hooft, Edwin A. J.; Born, Marise Ph
  作者单位：University of Amsterdam; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
  摘要：Intentional response distortion or faking among job applicants completing measures such as personality and integrity tests is a concern in personnel selection. The present study aimed to investigate whether eye-tracking technology can improve our understanding of the response process when faking. In an experimental within-participants design, a Big Five personality test and an integrity measure were administered to 129 university students in 2 conditions: a respond honestly and a faking good i...