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作者：Coulthart, Stephen; Riccucci, Ryan
作者单位：State University of New York (SUNY) System; University at Albany, SUNY; University of Arizona
摘要：Investigating how the public sector adopts technologies to process and analyze very large datasets is crucial for understanding governance in the digital age. The authors of this article examine a large government agency, the United States Border Patrol (USBP), an organization that is in the early phases of building big data capabilities. They argue the wide-scale adoption of big data analytics will require trial-and-error processes coordinated by organizational leadership in partnership with ...
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作者：Bentein, Kathleen; Lapalme, Marie-Eve; Guerrero, Sylvie; Parent-Rocheleau, Xavier; Simard, Gilles
作者单位：University of Quebec; University of Quebec Montreal; University of Quebec; University of Quebec Montreal; University of Colorado System; University of Colorado Boulder; University of London; King's College London; University of Quebec; University of Quebec Montreal; Universite de Montreal; HEC Montreal; University of Quebec; University of Quebec Montreal
摘要：Servant leadership, a leadership style that focuses on leading by serving, is well suited to supporting frontline employees' service-oriented behaviors in the public sector. However, we still know little about how servant leaders shape these behaviors in this specific context. Drawing on social learning theory, relational identity, and service linkage research, this article addresses this gap and tests a model in which servant leadership is related to service-oriented behaviors through custome...
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作者：Damanpour, Fariborz; Sanchez-Henriquez, Fernando; Avellaneda, Claudia N.
作者单位：Rutgers University System; Rutgers University New Brunswick; Universidad del Desarrollo; Indiana University System; Indiana University Bloomington
摘要：Organizations use multiple governance modes (make, buy, ally) to produce their services. We consider plural sourcing as a portfolio of governance mode choices that a public service organization selects to provide its services, and investigate environmental and organizational factors that stimulate plural sourcing of public services. While studies of governance mode have usually relied on insights from theories of organizational economics (transaction cost, public choice, agency), we rely on in...
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作者：Krause, George A.; Zarit, Matthew
作者单位：University System of Georgia; University of Georgia; Pennsylvania State System of Higher Education (PASSHE); Slippery Rock University - Pennsylvania; Pennsylvania State System of Higher Education (PASSHE); Slippery Rock University - Pennsylvania
摘要：This study analyzes an important and overlooked aspect of cutback budgeting affecting US federal agencies - reductions to existing US federal grant awards. Because presidents face incentives for both executive accountability and effective administration, we predict that public agencies which are more responsive to presidential goals, as well as those led by more capable agency heads, shall experience less severe grant retrenchments. Statistical analysis of approximately 745,000 grant retrenchm...
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作者：Hoang, Trang; Suh, Jiwon; Sabharwal, Meghna
作者单位：University of Nebraska System; University of Texas System; University of Texas Arlington; University of Texas System; University of Texas Dallas
摘要：Organizational justice, diversity, and inclusion are central tenets of social equity in public organizations. This study explores the effects of diversity management and inclusive leadership practices on employees' perceptions of organizational justice. Drawing from FedScope and the 2019 Federal Employee Viewpoint Survey, we find that an increase in the number of women and Black, Indigenous and other People of Color (BIPOC) is not sufficient to improve employees' perceptions toward organizatio...
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作者：Headley, Andrea M.
作者单位：Georgetown University
摘要：Representing diverse identities in government is important for equal employment, symbolic benefits, and opportunities to improve public service outcomes. This article uses qualitative interviews with 32 frontline police officers to examine the ways in which personal and professional identities intersect to promote or impede those benefits. The findings highlight how holding similar sociodemographic identities with the public can be a source of strength as it pertains to promoting shared unders...
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作者：Abrams, Harold C.
作者单位：University of Texas System
摘要：To help guide certain problem-solving efforts in a timely and relevant manner, public agencies should consider the use of simple multiplicative component models. Such models involve basic algebra, arithmetic, practical logic, and straightforward cross-tabulations and tables. Two actual case examples are presented. Additional diverse applications are briefly discussed to illustrate the potential value of this tool to guide a number of evidence-informed efforts.
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作者：Overman, Sjors; Schillemans, Thomas
作者单位：Utrecht University; Utrecht University
摘要：The literature on public accountability is extensive but overwhelmingly focuses on accountability of organizations. Yet, accountability mechanisms can function properly only when individuals believe that they will be held accountable in the future. This article bridges that gap by translating and extending the psychological concept of felt accountability to the public administration scholarship. The particular context of accountability in public organizations requires us to integrate knowledge...
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作者：Thompson, James
作者单位：University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital
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作者：Miller-Mor-Attias, Rotem; Vigoda-Gadot, Eran
作者单位：University of Haifa
摘要：What are the impact of work values and academic training on public service motivation (PSM) over time? We present findings from a three-phase longitudinal study on the evolvement of PSM of Israeli students who gradually enter the job market. A cohort of 2,799 students were surveyed in late 2012 and a surviving final cohort of 558 respondents took part in the third stage of data collection during early 2015. We analyzed this group's postgraduate career development when they joined various publi...
