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作者：Gabriel, Allison S.; Koopman, Joel; Rosen, Christopher C.; Arnold, John D.; Hochwarter, Wayne A.
作者单位：University of Arizona; Texas A&M University System; Texas A&M University College Station; Mays Business School; University of Arkansas System; University of Arkansas Fayetteville; State University System of Florida; Florida State University; Australian Catholic University
摘要：Research on emotional labor-the process through which employees enact emotion regulation (i.e., surface and deep acting) to alter their emotional displays-has predominately focused on service-based exchanges between employees and customers where emotions are commoditized for wage. Yet, recent research has begun to focus on the outcomes of employees engaging in emotion regulation, and surface acting in particular, with coworkers. Given that coworker interactions are qualitatively distinct from ...
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作者：Johnson, Michael A.; Leo, Christopher
作者单位：Louisiana State University System; Louisiana State University; State University System of Florida; University of Central Florida
摘要：Job applicants are increasingly turning to LinkedIn for their job search, so much so that it is supplanting traditional job search tools in many ways. Despite this widespread usage, scholarly research that explores its efficacy and the mechanisms for job search success (or failure) in this context is lacking. Accordingly, we rely upon social- cognitive theory and self-regulation theory to explore beneficial and adverse outcomes of searching for a job on LinkedIn as well as these outcomes' infl...
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作者：Loi, Teng Iat; Kuhn, Kristine M.; Sahaym, Arvin; Butterfield, Kenneth D.; Tripp, Thomas M.
作者单位：Washington State University
摘要：This study examines how the laudable behavior of employee volunteering can lead to deviant workplace behavior. We draw on the moral licensing and organizational justice literatures to propose that the relationship between employee volunteering and workplace deviance is serially mediated by moral license (moral credits and moral credentials) and psychological entitlement. Results from 2 multiwave survey studies of full-time employees from a variety of organizations and industries confirm that m...
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作者：He, Tianyu; Derfler-Rozin, Rellie; Pitesa, Marko
作者单位：INSEAD Business School; University System of Maryland; University of Maryland Baltimore; Singapore Management University
摘要：Integrative value generation through negotiated business deals is a fundamental way in which organizations and economic systems attain economic benefits. It is also an important way in which individuals can improve their financial situation. We propose that individuals most in need of improving their financial standing. those in a financially vulnerable situation, are least likely to reap the benefits of integrative value generation. We theorize that financial vulnerability induces a more zero...
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作者：Larson, Nicole L.; McLarnon, Matthew J. W.; O'Neill, Thomas A.
作者单位：University of Calgary; Mount Royal University
摘要：Although team effectiveness research has advanced our understanding of team processes, much of this research has been based on static methodologies, despite the recognition that team processes change over time. Thus, the purpose of this article is to advance the team dynamics literature by developing and testing a theoretical account of team engagement in processes toward a deadline. We theorize about team process trajectories, which we suggest is the form of process change over time (i.e., pa...
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作者：Dunlop, Patrick D.; Bourdage, Joshua S.; de Vries, Reinout E.; McNeill, Ilona M.; Jorritsma, Karina; Orchard, Megan; Austen, Tomas; Baines, Teesha; Choe, Weng-Khong
作者单位：Curtin University; University of Calgary; Vrije Universiteit Amsterdam; University of Twente; University of Melbourne; University of Western Australia
摘要：Overclaiming questionnaires (OCQs), which capture overclaiming behavior, or exaggerating one's knowledge about a given topic, have been proposed as potentially indicative of faking behaviors that plague self-report assessments in job application settings. The empirical evidence on the efficacy of OCQs in this respect is inconsistent, however. We draw from expectancy theory to reconcile these inconsistencies and identify the conditions under which overclaiming behavior will be most indicative o...
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作者：Tripathi, Neha; Zhu, Jinlong; Jacob, Gabriel Henry; Frese, Michael; Gielnik, Michael M.
作者单位：National University of Singapore; Renmin University of China; Nanyang Technological University; Leuphana University Luneburg
摘要：Conventionally, identity centrality has been conceived of as a stable and transsituational construct, with situational variability in identity centrality treated as being of little informational value. In contrast to past research, we develop a theoretical model arguing that a portion of within-person variability in identity centrality is systematic and meaningful. Drawing on identity control theory, we examine the within-person relationship flowing from perceived role progress to state identi...
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作者：Sessions, Hudson; Nahrgang, Jennifer D.; Newton, Daniel W.; Chamberlin, Melissa
作者单位：University of Oregon; Arizona State University; Arizona State University-Tempe; University of Iowa; Iowa State University
摘要：Employee voice, or speaking up with constructive expressions in the workplace, is beneficial to organizations as it is often a catalyst for positive change. Despite its benefits, voice may have mixed implications for supervisors who are frequently the targets of group members' ideas or concerns. We draw on the transactional theory of stress to examine the positive and negative effects of group promotive and prohibitive voice on supervisor emotional exhaustion and performance. Specifically, we ...
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作者：Cowen, Amanda P.; Montgomery, Nicole Votolato
作者单位：University of Virginia
摘要：We examine whether consumer reactions to a product failure are affected by the gender of the CEO to whom the organization's postfailure communications are attributed. We find that CEO gender and response type interact to affect both consumers' perceptions of the organization, and their propensity to purchase from it following a product failure. Specifically, consumers' reactions to unqualified apologies versus other types of accommodative responses do not differ when these responses are attrib...
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作者：Anicich, Eric M.; Foulk, Trevor A.; Osborne, Merrick R.; Gale, Jake; Schaerer, Michael
作者单位：University of Southern California; University System of Maryland; University of Maryland College Park; State University System of Florida; University of Florida; Singapore Management University
摘要：We investigate the psychological recovery process of full-time employees during the 2-week period at the onset of the Coronavirus pandemic (COVID-19). Past research suggests that recovery processes start after stressors abate and can take months or years to unfold. In contrast, we build on autonomy restoration theory to suggest that recovery of impaired autonomy starts immediately even as a stressor is ongoing. Using growth curve modeling, we examined the temporal trajectories of two manifesta...
