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作者：Flynn, FJ; Brockner, J
作者单位：Columbia University
摘要：The present research examines episodes of favor exchange among peer employees. We posit that favor receivers' and favor givers' commitment to their exchange relationships with one another will be accounted for by different factors. As predicted, in 2 different organizational contexts, receivers' commitment to their relationships with givers was found to be more related to their judgments of the givers' interactional justice when performing the favor, whereas givers' commitment to their relatio...
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作者：Podsakoff, PM; MacKenzie, SB; Lee, JY; Podsakoff, NP
作者单位：Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Indiana University System; Indiana University Bloomington; State University System of Florida; University of Florida
摘要：Interest in the problem of method biases has a long history in the behavioral sciences. Despite this, a comprehensive summary of the potential sources of method biases and how to control for them does not exist. Therefore, the purpose of this article is to examine the extent to which method biases influence behavioral research results, identify potential sources of method biases, discuss the cognitive processes through which method biases influence responses to measures, evaluate the many diff...
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作者：Kacmar, KM; Witt, LA; Zivnuska, S; Gully, SM
作者单位：State University System of Florida; Florida State University; University of Louisiana System; University of New Orleans; Rutgers University System; Rutgers University New Brunswick
摘要：The authors tested the hypothesis that communication frequency moderates the relationship between leader-member exchange (LMX) and job-performance ratings. In a study of 188 private sector workers, they found that LMX was more strongly related to job-performance ratings among individuals reporting frequent communication with the supervisor than among those reporting infrequent communication. At high levels of LMX, workers reporting frequent communication with the supervisor received more favor...
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作者：Schneider, B; Hanges, PJ; Smith, DB; Salvaggio, AN
作者单位：University System of Maryland; University of Maryland College Park
摘要：Employee attitude data from 35 companies over 8 years were analyzed at the organizational level of analysis against financial (return on assets; ROA) and market performance (earnings per share; EPS) data using lagged analyses permitting exploration of priority in likely causal ordering. Analyses revealed statistically significant and stable relationships across various time lags for 3 of 7 scales. Overall Job Satisfaction and Satisfaction With Security were predicted by ROA and EPS more strong...
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作者：Susskind, AM; Kacmar, KM; Borchgrevink, CP
作者单位：Cornell University; State University System of Florida; Florida State University; Michigan State University
摘要：The authors proposed and tested a model describing the relationship between customer service providers' perceptions and attitudes toward their service-related duties and their customers' perceptions of satisfaction with their service experiences. Results indicated that the perception of having standards for service delivery in an organization is strongly related to line-level employees' perceptions of support from coworkers and supervisors. Perceived support from coworkers was significantly re...
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作者：Baltes, BB; Heydens-Gahir, HA
作者单位：Wayne State University
摘要：Prior research has examined both the antecedents to and outcomes of work-family conflict. However, little is known about the existence and efficacy of behavioral strategies that may be used by individuals to reduce the amount of stressors experienced both on the job and at home, which result in work-family conflict. The purpose of this study was to examine the role of selection, optimization, and compensation (SOC) behaviors in relation to both job and family stressors and work-in-family (WIF)...
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作者：Chapman, DS; Uggerslev, KL; Webster, J
作者单位：University of Calgary; Queens University - Canada
摘要：This field study examined applicant reactions (N = 802) toward face-to-face as compared with technology-mediated interviews (through videoconferencing or by telephone) for 346 organizations. Face-to-face interviews were perceived as more fair and led to higher job acceptance intentions than were videoconferencing and telephone interviews. Perceived inter-view outcomes were higher with face-to-face and telephone interviews over videoconferencing. Self-monitoring moderated the relationship betwe...
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作者：Hofmann, DA; Morgeson, FP; Gerras, SJ
作者单位：University of North Carolina; University of North Carolina Chapel Hill; Michigan State University; Michigan State University's Broad College of Business
摘要：The present study integrates role theory, social exchange, organizational citizenship, and climate research to suggest that employees will reciprocate implied obligations of leadership-based social exchange (e.g., leader-member exchange [LMX]) by expanding their role and behaving in ways consistent with contextual behavioral expectations (e.g., work group climate). Using safety climate as an exemplar, the authors found that the relationship between LMX and subordinate safety citizenship role d...
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作者：Roth, PL; Huffcutt, AI; Bobko, P
作者单位：Clemson University; Bradley University; Gettysburg College
摘要：The authors conducted a new meta-analysis of ethnic group differences in job performance. Given a substantially increased set of data as compared with earlier analyses, the authors were able to conduct analyses of Black-White differences within more homogeneous categories of job performance and to reexamine findings on objective versus subjective measurement. Contrary to one perspective sometimes adopted in the field, objective measures are associated with very similar, if not somewhat larger,...
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作者：Austin, JR
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：Previous research on transactive memory has found a positive relationship between transactive memory system development and group performance in single project laboratory and ad hoc groups. Closely related research on shared mental models and expertise recognition supports these findings. In this study, the author examined the relationship between transactive memory systems and performance in mature, continuing groups. A group's transactive memory system, measured as a combination of knowledge...
