The interactive effect of leader-member exchange and communication frequency on performance ratings
成果类型:
Article
署名作者:
Kacmar, KM; Witt, LA; Zivnuska, S; Gully, SM
署名单位:
State University System of Florida; Florida State University; University of Louisiana System; University of New Orleans; Rutgers University System; Rutgers University New Brunswick
刊物名称:
JOURNAL OF APPLIED PSYCHOLOGY
ISSN/ISSBN:
0021-9010
DOI:
10.1037/0021-9010.88.4.764
发表日期:
2003
页码:
764-772
关键词:
摘要:
The authors tested the hypothesis that communication frequency moderates the relationship between leader-member exchange (LMX) and job-performance ratings. In a study of 188 private sector workers, they found that LMX was more strongly related to job-performance ratings among individuals reporting frequent communication with the supervisor than among those reporting infrequent communication. At high levels of LMX, workers reporting frequent communication with the supervisor received more favorable job-performance ratings than did workers reporting infrequent communication. In contrast, at low levels of LMX, workers reporting frequent communication with the supervisor received less favorable job-performance ratings than workers reporting infrequent communication. The authors conducted a 2nd study of 153 public sector workers to provide a constructive replication and found similar results.
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