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作者：Masterson, SS
作者单位：University System of Ohio; University of Cincinnati
摘要：This study developed and tested a trickle-down model of organizational justice that hypothesized that employees' perceptions of fairness should affect their attitudes toward the organization, subsequently influencing their behaviors toward customers. In turn, customers should interpret these behaviors as signals of fair treatment, causing them to react positively to both the employee and the organization. The model was tested on a sample of 187 instructors and their students. The results revea...
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作者：Jex, SM; Bliese, PD; Buzzell, S; Primeau, J
作者单位：University of Wisconsin System; United States Department of Defense; United States Army; Walter Reed Army Institute of Research (WRAIR)
摘要：The present study was designed to examine whether coping style influences the impact of self-efficacy on stressor-strain relations. It was hypothesized that high self-efficacy would weaken stressor-strain relations when accompanied by frequent use of active coping and infrequent use of avoidance coping. Data collected from 2,293 members of the U.S. Army revealed 3-way interactions among self-efficacy, role clarity, and active coping and among self-efficacy, work overload, and avoidance coping....
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作者：Hinds, PJ; Patterson, M; Pfeffer, J
作者单位：Stanford University; Stanford University
摘要：Although experts should be well positioned to convey their superior knowledge and skill to novices, the organization of that knowledge, and particularly its level of abstraction, may make it difficult for them to do so. Using an electronic circuit-wiring task, the authors found that experts as compared with beginners used more abstract and advanced statements and fewer concrete statements when providing task instructions to novices. In a 2nd study. the authors found that beginner-instructed no...
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作者：Elovainio, M; Kivimäki, M; Helkama, K
作者单位：Finnish Institute of Occupational Health; University of Helsinki; University of Helsinki
摘要：To explore how organizational justice evaluations affect the occupational stress process, the authors formulated and tested the following 2 hypotheses: (a) The effect of job control on strain is mediated by justice evaluations, and (b) justice evaluations moderate the effect of job control on occupational strain, The results of structural equation modeling, based on data collected from 688 employees, suggest that job control affects strain through justice evaluations. Thus, the results of this...
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作者：Aquino, K; Tripp, TM; Bies, RJ
作者单位：University of Delaware; Washington State University; Georgetown University
摘要：This study investigated the relationships between blame. victim and offender status. and the pursuit of revenge or reconciliation after a personal offense. Results from a sample of 141 government agency employees showed that blame is positively related to revenge and negatively related to reconciliation. In addition, victim-offender relative status moderated the relation between blame and revenge such that victims who blamed sought revenge more often when the offender's status was lower than t...
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作者：Jawahar, IM
作者单位：Illinois State University
摘要：This study examined the influence of attitudes and self-monitoring on leniency (elevation accuracy) of performance ratings and personnel decisions. In addition, moderating effects of self-monitoring on the relationship between attitudes and accuracy of ratings and decisions were investigated. Attitudes and self-monitoring tendency of 210 managers-professionals were measured, and ratings provided and decisions made by them were used to test 3 sets of hypotheses. Moderated regression and follow-...
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作者：Colquitt, JA
作者单位：State University System of Florida; University of Florida
摘要：This study explores the dimensionality of organizational justice and provides evidence of construct validity for a new justice measure. Items for this measure were generated by strictly following the seminal works in the justice literature. The mea sure was then validated in 2 separate studies. Study I occurred in a university setting, and Study 2 occurred in a field setting using employees in an automobile parts manufacturing company. Confirmatory factor analyses supported a 4-factor structur...
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作者：Schmitt, N; Mills, AE
作者单位：Michigan State University
摘要：Performance of 565 minority and 414 majority job applicants on traditional paper-and-pencil tests and on a telephone simulation that measured similar constructs was assessed. Models of the measurement characteristics of these 2 test batteries indicated larger subgroup mean differences on the traditional tests than on the simulation. Correlations between traditional tests were lower in the majority sample than in the minority sample, and the variance of the minority candidates' scores on the tr...
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作者：Callister, RR; Wall, JA Jr
作者单位：Utah System of Higher Education; Utah State University; University of Missouri System; University of Missouri Columbia
摘要：This research examined conflicts that occur across organizational boundaries, specifically between managed care organizations and health care providers. Using boundary spanning theory as a framework, the authors identified 3 factors in the 1st study (30 interviews) that influence this conflict; (a) organizational power, (b) personal status differences of the individuals handling the conflict. and (c) their previous interactions. These factors affected the individuals' behavioral responses or e...
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作者：Lindell, MK; Whitney, DJ
作者单位：Texas A&M University System; Texas A&M University College Station; California State University System; California State University Long Beach
摘要：Cross-sectional studies of attitude-behavior relationships are vulnerable to the inflation of correlations by common method variance (CMV). Here. a model is presented that allows partial correlation analysis to adjust the observed correlations for CMV contamination and determine if conclusions about the and practical significance of a predictor have been influenced by the presence of CMV. This method also suggests procedures for designing questionnaires to increase the precision of this adjust...
