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作者:Hall, Jeremy L.
作者单位:State University System of Florida; University of Central Florida
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作者:Cohen, Nissim; Klenk, Tanja; Davidovitz, Maayan; Cardaun, Sarah
作者单位:University of Haifa; Helmut Schmidt University; New York University; Helmut Schmidt University
摘要:How does the marketization of social service provision impact the practices of street-level bureaucrats (SLBs) towards their clients? To explore this question, we compare the markets for ambulatory long-term care for the elderly in Germany and Israel, which differ in the latitude of choice offered to clients and the intensity of state regulation. Based on 52 qualitative interviews with SLBs and managers of care providers, our study shows that in both countries, institutional contexts play a si...
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作者:Geys, Benny
作者单位:BI Norwegian Business School; BI Norwegian Business School
摘要:Many theories in Public Administration and Public Management explicitly relate to changes over time in the attitudes, values, perceptions, and/or motivations of public-sector employees. Examining such theories using (repeated) cross-sectional datasets may lead to biased inferences and an inability to expose credible causal relationships. As developing individual-level panel datasets is costly and time-consuming, this article presents a method to make better use of existing surveys fielded repe...
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作者:Sievert, Martin
作者单位:Leiden University - Excl LUMC; Leiden University; University of Mannheim
摘要:Previous literature presents a strong rationale for the positive impact of symbolic representation in coproduction contexts. However, empirical studies yield inconclusive findings indicating that meaningful effects are limited if citizens face high levels of uncertainty. This article combines symbolic representation with signaling theory, suggesting that the representativeness of central reference groups might reduce uncertainty. The theoretical framework suggests that the representation of su...
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作者:Gallagher, Ann M.
作者单位:Old Dominion University; United States Department of the Interior; US National Park Service
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作者:Abner, Gordon; Alam, Arfa; Cho, Heejin
作者单位:University of Texas System; University of Texas Austin
摘要:Governments around the world, including the US federal government, are seeking ways to improve employee engagement, given that it has a positive impact on job performance and organizational performance. Unfortunately, scholars and practitioners have struggled to provide specific and actionable insights for fostering high employee engagement. We describe how data from the Best Places to Work in the Federal Government Index combined with Necessary Condition Analysis can be used to provide govern...
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作者:Hall, Jeremy L.
作者单位:State University System of Florida; University of Central Florida
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作者:Kim, Saerim; Sullivan, Andrew
作者单位:Suffolk University; State University System of Florida; University of Central Florida
摘要:Collaborative governance has become prevalent in public service provision as both government and nonprofit sectors face pressure to solve multidimensional social problems in communities while improving performance. Drawing on collaborative governance and homeless services literature, this article explores how providing services in a collaborative governance network through government and nonprofit service providers differentially relates to multiple dimensions of performance-effectiveness, int...
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作者:Douglas, Scott; Ansell, Chris
作者单位:Utrecht University; University of California System; University of California Berkeley
摘要:Interactive routines such as collaborative performance summits are thought to help collaborating organizations assess and improve their performance. However, there is little systematic evidence to substantiate this claim. This study leverages a longitudinal dataset to examine the summit process and identify the difference between summits that have an impact on performance and those that do not. The study explicates the assumed causal process and traces 18 partnerships as they prepare, conduct,...
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作者:Rivera, Jason D.; Knox, Claire Connolly
作者单位:City University of New York (CUNY) System; John Jay College of Criminal Justice (CUNY); State University System of Florida; University of Central Florida
摘要:Bureaucratic discretion continues to be one of a public administrator's primary powers while at the same time being one of their most controversial. Used in a positive way, bureaucratic discretion can enhance social equity; however, this practice can create administrative legitimacy dilemmas. As such, this paper conceptually discusses the theoretical position of public administrators that contributes to their engagement in legitimacy dilemmas, which is further complicated by the tenets of New ...