To the summit and beyond: Tracing the process and impact of collaborative performance summits

• 成果类型: Article; Early Access
• 署名作者: Douglas, Scott; Ansell, Chris
• 署名单位: Utrecht University; University of California System; University of California Berkeley
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.13598
• 发表日期: 2023
• 关键词: dialogue

摘要

Interactive routines such as collaborative performance summits are thought to help collaborating organizations assess and improve their performance. However, there is little systematic evidence to substantiate this claim. This study leverages a longitudinal dataset to examine the summit process and identify the difference between summits that have an impact on performance and those that do not. The study explicates the assumed causal process and traces 18 partnerships as they prepare, conduct, and follow-up a summit. The analysis provides evidence for the positive impact of summits, but also shows that the process unfolds differently than expected. Neither the range of performance issues that actors bring to the summit nor the intentions for change they formulate at the end of the meeting are key differentiators. The hallmark of impactful summits emerges to be a large share of participants gaining comprehensive insights. These findings have implications for collaborative performance management research and practice.