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作者:Choi, Hemin; Cucciniello, Maria
作者单位:Incheon National University; Bocconi University; Bocconi University
摘要:The aim of this study is to highlight the critical role of human-centered design approach as a foundational element in the agile digital transformation of public service design. Grounded in service-design principles and public-service logic, it analyses how agencies adopt agile practices and involve stakeholders in co-design of disrupted municipal public mobility services during Covid 19. Combining a citizen survey, co-design workshops with officials and user representatives in an Italian city...
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作者:Daigneault, Pierre-Marc; Journeault, Marc; Lauzon-Rheaume, Laurent; Birch, Lisa M.
作者单位:Laval University; Laval University; Laval University
摘要:This study examines how governments measure administrative burdens in citizen-state interactions. Although scholarly interest in the burden framework has grown, little is known about how states themselves track and reduce these costs. A scoping review of 38 academic and gray sources, complemented by interviews with 11 experts, identifies six measurement approaches currently in use. An analysis of their indicators and data shows that all six capture burdens only partially: none encompasses all ...
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作者:Hillo, Jaakko; Vento, Isak; Erkkila, Tero
作者单位:University of Helsinki; Abo Akademi University
摘要:This article investigates legitimacy perceptions of automated decision-making (ADM) among public administrators and citizens. Views of public administrators, who exercise discretion over policy implementation, reflect readiness to integrate AI into decision-making. Governing by AI ought also to be responsive to the view of citizens, whose support democratic governing ultimately rests on. As AI use in governing grows, understanding the elite-mass opinion congruence is crucial, and incongruence ...
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作者:Cazzuffi, Chiara; Retamal, Patricia
作者单位:Universidad Mayor; Universidad Mayor
摘要:Public services in Latin America face persistent challenges that affect access, quality, and fairness, particularly for women and marginalized groups. This study examines gendered differences in public service perceptions in Chile, focusing on quality, equality of treatment, and corruption in education, health, and law enforcement. Using data from the Index of Perceptions of Governance Quality at the Regional Level, we investigate whether women perceive public services more negatively than men...
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作者:Enwereazu, Ogadinma; Schiff, Kaylyn Jackson; Girard, Tyler; Wilhelm, Alexander; Schiff, Daniel S.
作者单位:Purdue University System; Purdue University; University System of Georgia; Kennesaw State University
摘要:Governments at all levels are grappling with AI's implications for public administration. Because federal actions often establish the principles guiding wider governance efforts, this study asks how US federal AI policies reflect-or fail to reflect-core public values. Drawing on a dataset of US federal AI policies from 2020 to 2023, we systematically analyze the risks, harms, and governance strategies employed across government-issued and enacted policy documents. Specifically, we analyze 120 ...
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作者:Rivera, Jason D.; Knox, Claire Connolly; McNair II, Clinton; Ripberger, Joseph T.
作者单位:City University of New York (CUNY) System; State University System of Florida; University of Central Florida; University of Oklahoma System; University of Oklahoma - Norman
摘要:The emergency management profession and discipline is increasingly embracing social equity as a core value, yet limited attention has been paid to whether local emergency management organizations possess the capacity to implement equity-focused practices. Drawing on the Capacity Building Framework, this exploratory study analyzes data from a national panel survey of US emergency managers to examine the organizational capacity to advance social equity through the lens of adaptive capacity. The ...
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作者:Kuhlmann, Sabine; Marienfeldt, Justine; Ganz, Frederico
作者单位:University of Potsdam; Hertie School
摘要:This study compares governance structures, policy formulation and implementation of administrative digitalization at the local level in three countries with different administrative traditions: France, Germany and the United Kingdom. A new analytical framework is developed that allows for a systematic comparison of administrative digitalization in different national contexts. To this end, we draw on concepts from comparative public administration and public policy analysis and assess whether a...
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作者:Costumato, Lorenzo; Savignon, Andrea Bonomi; Scalabrini, Fabiana; Paglieri, Luigina
作者单位:University of Rome Tor Vergata
摘要:While the digital transformation (DT) literature has acknowledged the relevance of collaboration, recent contributions have highlighted how governments are increasingly relying on centralization to address digitally induced change in the public sector and the adverse effects brought about by an overemphasis on collaboration. This research aims to contribute to the debate by answering the following research question: To what extent does public digital transformation rely on collaborative dynami...
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作者:Ferry, Laurence; Haslam, Jim; Midgley, Henry
作者单位:Durham University; Rutgers University System; Rutgers University Newark; Rutgers University New Brunswick; University of Jordan
摘要:Considering prior ways of seeing and practical mobilisations of Social Equity Budgeting (SEB), we suggest that prior conceptualisation, research and practice can be advanced by reflecting on insights from the philosophical and political literature on equity and justice. Here, we pursue such an approach and specifically contribute by considering how the writings of the English philosopher Jeremy Bentham (1748-1832) provide critical insights informing possibilities for SEB. Our critical historic...
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作者:Zhong, Fangyuan; Liu, Qing; Du, Mengbing
作者单位:Wuhan University; Wuhan University
摘要:Understanding how local governments set goals when confronted with conflicting objectives is of crucial importance. Few studies have examined how pilot policies reshape local governments' goal-setting processes. This research takes China's Low-carbon city pilot policy as a case study to analyze how central pilot policy influences the prioritization of local government goals. The analysis yields three key insights: First, the pilot policy induces strategic shifts within local governments, leadi...