Public Administration

最新文章

• Governance and Accountability in Reshaping Public Services: Open Challenges and Wicked Problems of the 21st Century AI翻译
  作者：Barbera, Carmela; Ferry, Laurence; Hyndman, Noel; Liguori, Mariannunziata; McCandless, Sean; Midgley, Henry C.
  作者单位：University of Bergamo; Durham University; Queens University Belfast; University of Texas System; University of Texas Dallas
  摘要：Issues of accountability are ubiquitous in public governance. Accountability connects with other concerns like legitimacy, power, citizen engagement, and new modes of service production. These issues and connections become all the more poignant given the evolving landscape of public services amidst the backdrop of 21st-century poly-crises. The pieces in this special issue explore these dynamics, particularly concerning shifting governing modes, contractual arrangements, performance management,...
• Performance Rewards and Job Satisfaction in More and Less Developed Countries: Multi-Level Evidence From Bureaucrats in 10 Countries AI翻译
  作者：Cantarelli, Paola; Meyer-Sahling, Jan-Hinrik; Mikkelsen, Kim Sass; Schuster, Christian
  作者单位：Scuola Superiore Sant'Anna; University of Nottingham; Roskilde University; University of London; University College London
  摘要：Do the same management practices lead to greater job satisfaction in poorer and richer countries? Despite the centrality of this question, prior research has not statistically assessed it through multi-country studies. We address this omission for one quintessential OECD country management reform: linking rewards-pay and promotion-to performance. We argue that performance rewards matter more for job satisfaction in richer than in poorer countries-for instance, because of fewer concerns with pa...
• Citizens' Inclusion in Public Services: A Systematic Review of the Public Administration Literature and Reflection on Future Research Avenues AI翻译
  作者：Licsandru, Tana; Meliou, Elina; Steccolini, Ileana; Chang, Sinmun
  作者单位：University of London; Queen Mary University London; Brunel University; University of Essex; University of Bologna
  摘要：Despite a resurgence of interest in social equity, citizens' inclusion in public services has attracted limited attention in the public administration literature so far, having often remained in the background of studies focusing on citizens' participation and representative bureaucracy. To fully comprehend and enhance the role of public administration in promoting inclusive public services and building inclusive societies, it is necessary to prioritize citizens' inclusion in public services a...
• Face-to-Face With Administrative Burdens: Design Simplification, Emotional Costs, and Procedural Outcomes in Digital Welfare Applications AI翻译
  作者：Hattke, Fabian; Hattke, Judith; Hensel, David; Herd, Pamela; Kalucza, Janne; Moynihan, Donald; Vogel, Rick
  作者单位：University of Bergen; University of Hamburg; Helmut Schmidt University; University of Michigan System; University of Michigan
  摘要：Recent scholarship on administrative burden has increasingly focused on psychological costs, design interventions, and digital burdens. This study combines these interests and examines the psychological costs of negative emotions during administrative encounters at varying levels of digital maturity. Building on affective events theory and employing facial coding in a controlled experiment, the study demonstrates that negative emotions rise during bureaucratic encounters, with frustration resu...
• Government and Political Trust: The Quest for Positive Public Administration AI翻译
  作者：Torres, Miguel; Zanini, Marco Tulio Fundao
  作者单位：University of Kent; Getulio Vargas Foundation
• Strategies for Public Administration Research: Insights From the Scholarship of Christopher Hood AI翻译
  作者：Dixon, Ruth; Himaz, Rozana; King, Maia; Piotrowska, Barbara Maria
  作者单位：University of Oxford; University of London; University College London; University of London; King's College London
  摘要：In an era of time constraints and publication pressures, scholars risk becoming entrenched in familiar approaches. Christopher Hood's public administration scholarship reminds us that excellence often arises from a broad exploration of ideas. This paper identifies three core elements of Hood's research practice. First, a deep skepticism toward dominant narratives, which often revealed hidden complexities. Second, careful selection of temporal frames: this often meant adopting remarkably long t...
• Unraveling Bureaucratic Procrastination: Probabilistically Sufficient Factors and Necessary Conditions AI翻译
  作者：Zhang, Xiaomin; Yan, Bo; Chen, Bin; Wu, Long; Liu, Yao
  作者单位：Northwestern Polytechnical University; Xi'an Jiaotong University; City University of New York (CUNY) System; Baruch College (CUNY); City University of New York (CUNY) System
  摘要：When confronted with demanding workloads and limited resources, grassroots bureaucrats may resort to procrastinating on tasks as a coping strategy. This study integrates the Stimulus-Organism-Response (SOR) model, the Social Cognitive Theory (SCT), and the Conservation of Resources (COR) theory to unravel the multi-layered drivers of bureaucratic procrastination. Using survey data from Chinese grassroots bureaucrats, we employed a dual-logic approach that incorporated the perspectives of both ...
• From Discretion to Calculation: How Analog Automation Shaped Digitalization of Finnish Social Assistance AI翻译
  作者：Heikkinen, Aleksander; van Gerven, Minna; Koulu, Riikka
  作者单位：University of Helsinki; University of Helsinki
  摘要：Automation in public administration is often seen as a recent, purely digital phenomenon that transforms decision-making and governance. This article challenges that view by elucidating a historical continuum in the automation of administrative decision-making. It introduces the concept of analog automation to highlight how complex social, organizational, legal, and historical factors have impacted decision-makers' discretionary space and paved the way for digital automation. Drawing on public...
• Experiences of Administrative Burden in Context: Exploring Differences Across Countries, Policy Domains, and Socio-Demography AI翻译
  作者：Baekgaard, Martin; Martin, Lucie; Petersen, Niels Bjorn
  作者单位：Aarhus University; Economic & Social Research Institute (ESRI)
  摘要：Administrative burden research finds that citizens frequently experience burdens when interacting with government. However, evidence is based predominantly on studies of Western countries and social policies. We collect survey data (N approximate to 10,000) in the USA, UK, Mexico, South Korea, and Denmark, using nationally representative samples sourced via online survey panels, to explore similarities and differences in experiences of administrative burden across countries and policy domains....
• The Bureaucracy versus Post-Bureaucracy Paradox in Public Administration: A Historical Perspective on the Selection and Training of Public Managers AI翻译
  作者：Ingaggiati, Marta; Guerci, Marco; Barbato, Giovanni; Ruffini, Renato
  作者单位：University of Milan; University of Milan; University of Milan
  摘要：In the historical trajectory of public administration (PA), bureaucratic and post-bureaucratic models have competed and coexisted in unstable relations. Recent studies have put forward the idea that those models constitute two poles of the paradox. Despite growing interest in this paradox perspective in PA literature, extant studies have not extensively explored it across time and multiple organizational domains. To address these gaps, this article investigates how PAs have navigated the burea...