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作者：Mao, JY; Benbasat, I
作者单位：University of Waterloo; University of British Columbia
摘要：This exploratory research investigates the nature of explanation use and factors that influence it during users' interaction with a knowledge-based system (KBS) for decision-making. It draws upon several cognitive perspectives to help understand when, why, and how explanations are used. A verbal protocol analysis was conducted based on a laboratory experiment involving a KBS for financial analysis. Major categories of explanation use were identified, and accounted for with relevant cognitive p...
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作者：Nunamaker, JF Jr; Briggs, RO; De Vreede, GJ; Sprague, RH Jr
作者单位：University of Arizona; Delft University of Technology; University of Hawaii System
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作者：Stenmark, D
摘要：Although tacit knowledge constitutes the major part of what we know, it is difficult for organizations to fully benefit from this valuable asset. This is because tacit knowledge is inherently elusive, and in order to capture, store, and disseminate it, it is argued that it first has to be made explicit. However, such a process is difficult, and often fails due to three reasons: (1) we are not necessarily aware of our tacit knowledge, (2) on a personal level, we do not need to make it explicit ...
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作者：Chircu, AM; Kauffman, RJ
作者单位：University of Minnesota System; University of Minnesota Twin Cities
摘要：This paper extends the limits-to-value model of Davern and Kauffman to explore market and process-level factors that impact value flows to firms for their information technology (IT) investments. We characterize IT value in terms of potential value and realized value, and show how each is subject to different effects limits to value-that diminish the benefits of the investment. Our typology identifies barriers specific to the valuation process (industry and organizational barriers), and to the...
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作者：Dewan, R; Jing, B; Seidmann, A
作者单位：University of Rochester
摘要：The Internet commerce technologies have significantly reduced sellers' costs of collecting buyer preference information and managing multiple prices. Advanced manufacturing technologies have also improved sellers' manufacturing flexibility. These changes allow an online seller to offer custom products at discriminatory prices. We show that these technologies offer significant advantages to an early adopter who gains market share and profits at the expense of the conventional seller. Not only d...
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作者：Karimi, J; Bhattacherjee, A; Gupta, YP; Somers, TM
作者单位：University of Colorado System; University of Colorado Denver; Arizona State University; Arizona State University-Tempe; University of Colorado System; University of Colorado Denver
摘要：Despite the ever increasing importance of information technology (IT) in firms, the extent to which IT management practices are applied creatively to critical tasks varies widely across firms. For over a decade, firms have employed IT steering committees to manage their IT resources. However, the impacts of such committees on the IT management function have not been examined in depth. This paper hypothesized relationships between the level of sophistication of IT steering committees and level ...
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作者：Fjermestad, J; Hiltz, SR
作者单位：New Jersey Institute of Technology
摘要：This paper presents a descriptive evaluation of 54 case and field studies from 79 published papers spanning two decades of group support systems (GSS) research. It organizes the methodology and results of these Studies into a four-factor framework consisting of contextual factors, intervening factors, adaptation factors, and outcome factors. The tables will provide the GSS researcher with a summary of what has been studied. The appendices provide a detailed description of the methodology and t...
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作者：Scott, JE
作者单位：University of Colorado System; University of Colorado Denver
摘要：Increasingly, organizations collaborate to complement their core competencies. New product development, for example, is often a collaborative process, with customers and suppliers contributing complementary knowledge and skills. This study uses grounded theory to determine how and why information technology facilitates interorganizational learning. Semi-structured interviews in the disk drive industry were coded to develop a conceptual model. An important finding is that organizations collabor...
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作者：Ragowsky, A; Stern, M; Adams, DA
作者单位：Wayne State University; Wayne State University; University of Houston System; University of Houston
摘要：To obtain the greatest benefit from its information system, an organization must determine which applications will provide the most benefit to organizational performance. This study reviews data collected from 310 manufacturing firms in Israel and 197 such firms in the U.S. For each firm, data were obtained about the benefits derived from using information systems, as perceived by a senior manager, and the organization's operating characteristics. Data were pooled across both countries. No mea...
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作者：Tallon, PP; Kraemer, KL; Gurbaxani, V
作者单位：University of California System; University of California Irvine; University of California System; University of California Irvine
摘要：Despite significant progress in evaluating the productivity payoffs from information technology (IT), the inability of traditional firm-level economic analysis to account fully for the intangible impacts of IT has led to calls for a more inclusive and comprehensive approach to measuring IT business value. In response to this call, we develop a process-oriented model to assess the impacts of IT on critical business activities within the value chain. Our model incorporates corporate goals for IT...
