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作者:Zwass, V
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作者:Qahri-Saremi, Hamed; Kordzadeh, Nima; Turel, Ofir
作者单位:Colorado State University System; Colorado State University Fort Collins; Worcester Polytechnic Institute; University of Melbourne
摘要:The quality of online review content is a central factor in its perceived helpfulness to consumers. Yet platforms' efforts to enhance the quality of online reviews through extrinsic incentives have shown mixed results. In this paper, we address this issue by showing that a subtle change in the design of the review generation process can improve review quality. Via four randomized controlled experiments (n = 1,101), we specifically examine whether the task order in which platforms solicit numer...
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作者:Ansari, Kimia; Ghasemaghaei, Maryam
作者单位:University of Manitoba; University of Manitoba I.H. Asper School of Business; McMaster University
摘要:Integrating artificial intelligence (AI) into organizations introduces challenges, particularly when AI-generated recommendations conflict with human judgment. Drawing on the theory of cooperation and competition and cognitive dissonance theory, we examine how human-AI conflict (low vs. high) and human-AI goal interdependence (cooperation vs. competition) shape cognitive dissonance and AI aversion across critical and non-critical decisions. Using an experiment with 432 employees, results show ...
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作者:Zwass, Vladimir
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作者:Carrasco-Farre, Carlos; Grimaldi, Didier; Torrens, Marc; Longobuco, Enzo
作者单位:Communaute d'universites et etablissements de Toulouse (Comue); TBS Education; Universitat Politecnica de Catalunya; Universitat Ramon Llull; Escuela Superior de Administracion y Direccion de Empresas (ESADE)
摘要:Recommender systems exert a substantial influence on the exposure to political content; however, their role in social polarization remains inadequately explored. This study investigates whether these systems exacerbate biases derived from Social Identity Theory: ingroup acrophily (the preference for extreme content that aligns with one's political views) and outgroup acrophily (the exposure to extreme opposing content). By analyzing over 300,000 YouTube videos and 1.7 million recommendation li...
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作者:Marx, Julian; Mirbabaie, Milad; Rieskamp, Jonas
作者单位:University of Melbourne; Otto Friedrich University Bamberg
摘要:The innovative potential of the Metaverse for knowledge work has mostly been explored in terms of its ability to enhance remote collaboration. However, this paper takes a distraction management perspective and presents findings from a qualitative study where knowledge workers performed solo tasks using an immersive Metaverse application. We posit that knowledge workers can proactively shield themselves from common distractions in collaborative, private, or public spaces by clearly separating t...
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作者:Chan, Frank K. Y.; Thong, James Y. L.; Venkatesh, Viswanath
作者单位:ESSEC Business School; Hong Kong University of Science & Technology; Virginia Polytechnic Institute & State University
摘要:This paper examines employees' job crafting in the context of enterprise system (ES) implementations. Job crafting refers to employees' self-initiated changes aimed at improving their jobs. Drawing on self-construal and trait activation theories, we posit that personality traits associated with an independent self-construal (conscientiousness [CONSC] and openness [OPEN]) and an interdependent self-construal (agreeableness [AGREE] and extraversion [EXTRA]) promote and inhibit job crafting, resp...
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作者:Sikhondze, Bachazile; Ye, Hua Jonathan; Wang, Weiyu; Zhan, Xinhui; Santhanam, Radhika
作者单位:University of Oklahoma System; University of Oklahoma - Norman
摘要:While digital platform vendors are rapidly offering new generative artificial intelligence products (GAIPs), prior research on algorithmic aversion suggests that users may not respond to them the same way as to the human-generated products (HGPs). We propose that GAIPs induce psychological value, defined as a user's intrinsic desire for a product that can influence their willingness to pay and may depend on the product type. Disclosing a product as a GAIP or HGP could further influence user re...
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作者:Li, He
作者单位:Clemson University
摘要:This research examines how startup complementors' product security influences their funding from external investors in platform ecosystems. The longitudinal analysis of the Hadoop ecosystem shows that the release of product security features is positively associated with startup funding. The effect is stronger when public media pays more attention to the platform ecosystem's security issues and for complementors with a central position in the platform ecosystem's technological proximity networ...
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作者:Mohlmann, Mareike; Gregory, Robert; Henfridsson, Ola
作者单位:Bentley University; University of Miami
摘要:Algorithmic governance is not enough on its own to manage and protect the interests of multiple stakeholders. Therefore, platforms are increasingly seeking to involve stakeholders in their algorithmic governance, synthesizing the domains of algorithmic governance and stakeholder governance. We denote this synthesis as algorithmic stakeholder governance. In this paper, we examine algorithmic stakeholder governance in the context of content platforms focusing on the algorithmically mediated inte...