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作者:Irani, Z; Love, PED
作者单位:Brunel University
摘要:The management of Information Technology (IT) and Information Systems (IS) is considered a complex exercise by academics and practitioners alike. The reason for this is that there are ubiquitous portfolios of tangible and intangible benefits that are offered to an organization following the adoption of IT/IS that, in turn, all need managing to ensure realization. Organizations also have to take into account the direct and often larger indirect costs that are typically associated with IT/IS dep...
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作者:Thong, JYL; Yap, CS; Seah, KL
作者单位:Hong Kong University of Science & Technology; National University of Singapore
摘要:Our existing knowledge of business process reengineering (BPR) is mainly derived from the experiences of private sector organizations, which have fundamentally different characteristics from public organizations. This paper represents a first step in understanding how BPR may be different in public organizations. Drawing on the public administration literature, it examines the differences between public and private organizations and their implications for BPR. Following that, it examines the B...
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作者:Zhao, JL; Kumar, A; Stohr, EA
作者单位:University of Arizona
摘要:Organizations require ways to efficiently distribute information such as news releases, seminar announcements, and memos. While the machinery for information storage, manipulation, and retrieval exists, research dealing directly with its distribution in an organizational context is scarce. In this paper, we address this need by first examining the pros and cons of the conventional mailing lists approach and then proposing new workflow mechanisms that improve the efficiency and effectiveness of...
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作者:Zwass, V
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作者:Huang, WW; Wei, KK
作者单位:University of New South Wales Sydney; National University of Singapore
摘要:This research examines an important issue that has not been specifically addressed in the GSS literature, namely, the effects of GSS and task type on group processes and social interactions. Most previous GSS research has focused on studying group outcomes, whereas the current research studies group interaction processes using two different coding methods. A conceptual research model is derived from the Theory of Time, Interaction and Performance (TIP theory) and a review of the literature on ...
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作者:Tillquist, J
作者单位:University of California System; University of California Riverside
摘要:Organizations are continually influenced by notions of management promoted through broadly held visions of managerial practice. These notions often incorporate models that generally prescribe information technologies as enabling agents for directed organizational change. Such concepts reflect highly cohesive, self-referential systems of beliefs, gears, and rules that structure perspectives about computerization and work in organizations. To achieve breakthrough changes in efficiency, performan...
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作者:Byrd, TA; Turner, DE
作者单位:Auburn University System; Auburn University; University System of Georgia; University of West Georgia
摘要:Researchers and practitioners alike have taken note of the potential value of an organization's IT infrastructure. TT infrastructure expenditures account for over 58 percent of an organization's IT budget and the percentage is growing at If percent a year. Some even have called IT infrastructure the new competitive weapon and see it as being crucial in developing a sustained competitive advantage. Unique characteristics of an IT infrastructure determine the value of that infrastructure to an o...
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作者:Gupta, A; Jukic, B; Stahl, DO; Whinston, AB
作者单位:University of Connecticut; George Mason University; University of Texas System; University of Texas Austin
摘要:Internet traffic pricing is necessary for the vitality of electronic commerce because uncontrolled congestion creates a detrimental effect on quality of the Internet services. Pricing approaches based on negative externality have potential to address the issue of congestion. However, most externality-based pricing approaches require the knowledge of consumers' private demand characteristics, and this requirement is often pointed out as the single most important shortcoming of these mechanisms....
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作者:Iivari, J; Hirschheim, R; Klein, HK
作者单位:University of Oulu; University of Houston System; University of Houston
摘要:This paper proposes a four-tiered framework for classifying and understanding the myriad of information systems development methodologies that have been proposed in the literature. The framework is divided into four levels: paradigms, approaches, methodologies, and techniques. This paper primarily focuses on the two intermediate levels: approaches and methodologies. The principal contribution of the framework is in providing a new kind of deep structure for better understanding the intellectua...
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作者:Hoxmeier, JA
作者单位:Colorado State University System; Colorado State University Fort Collins
摘要:Software preannouncements are often called vaporware (systems or features announced long before a ship date). The challenge confronting software vendors and consumers is understanding the balance between the need to inform the market and the negative consequences of unfulfilled promises. Based on signaling theory from marketing science and research, this study looks at the perceived importance of software preannouncement factors on customers, of unfulfilled promises and unreliable software on ...