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作者：Swap, W; Leonard, D; Shields, M; Abrams, L
作者单位：Tufts University; Harvard University
摘要：The core capabilities of an organization include critical skills of employees, management systems, and norms and values. Core capabilities may be transferred formally and explicitly. However, much knowledge, particularly knowledge with rich tacit dimensions, is transferred informally through processes of socialization and internalization. We focus on two transfer mechanisms - mentoring and storytelling - that can leverage the knowledge of an organization, particularly its tacit knowledge, to b...
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作者：Dutta, A
作者单位：George Mason University
摘要：The pervasive role of telecommunications in contemporary commerce is well documented, and has dramatically increased the demand for services. Across the world, countries are seeking to improve telecommunications infrastructure and benefit from anticipated increases in economic activity, and a causal relation between the two is often tacitly assumed. This paper analyzes aggregate data at the national level to see if there is any empirical evidence that supports this assumption. We apply the wel...
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作者：Dennis, AR; Wixom, BH
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington; University of Virginia
摘要：This paper presents a meta-analysis that investigates five moderators (task, tool, the type of group, the size of the group, and facilitation) and their influences on the overall effects of group support systems (GSS). Results show that process satisfaction is higher for idea-generation tasks than for decision-making tasks. The GSS tool (that is, the use of level 1 or level 2 GSS) influences decision quality. Level 1 tools support the exchange of information, whereas, level 2 tools are designe...
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作者：Aron, R; Clemons, EK
作者单位：University of Pennsylvania
摘要：When producers of goods (or services) are confronted by a situation in which their offerings no longer perfectly match consumer preferences, they must determine the extent to which the advertised features of the product reflect the product's actual attributes. We find that the two important determinants of sellers' advertising strategy are the Repeg Cost Ratio, and the Repeat Sales Coefficient. The interplay of these two factors gives rise to four possible strategic scenarios. We show that sel...
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作者：Thatcher, ME; Oliver, JR
作者单位：University of Arizona
摘要：For over a decade, empirical studies in the information technology (IT) value literature have examined the impact of technology investments on various measures of performance. However, the results of these studies, especially those examining the contribution of IT to productivity, have been mixed. One reason for these mixed empirical findings may be that these studies have not effectively accounted for the impact of technology investments that increase production efficiency and improve product...
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作者：Cho, H; Kim, YG
作者单位：International Business Machines (IBM); IBM South Korea; Korea Advanced Institute of Science & Technology (KAIST)
摘要：Object-oriented (OO) technology was expected to rapidly replace traditional functional software technology due to its productivity and quality improvement potential in software development. Still, OO technology is not yet fully understood and utilized by information systems (IS) organizations. Despite the growing interest and attention of the IS researchers and practitioners, empirical research on the assimilation process of OO technology has been limited. The present study assesses the curren...
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作者：Zwass, V
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作者：Kumar, A; van der Aalst, WMP; Verbeek, EMW
作者单位：Eindhoven University of Technology
摘要：Today's workflow management systems offer work items to workers using rather primitive mechanisms. Although most workflow systems support a role-based distribution of work, they have problems dealing with unavailability of workers as a result of vacation or illness, overloading, context-dependent suitability, deadlines, and delegation. As a result, the work is offered to too few, too many, or even the wrong set of workers. Current practice is to offer a work item to one person, thus causing pr...
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作者：Earl, M
作者单位：University of London; London Business School
摘要：This paper draws on primary and secondary data to propose a taxonomy of strategies, or schools, for knowledge management. The primary purpose of this framework is to guide executives on choices to initiate knowledge management projects according to goals, organizational character, and technological, behavioral, or economic biases. It may also be useful to teachers in demonstrating the scope of knowledge management and to researchers in generating propositions for further study.
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作者：Kayworth, TR; Leidner, DE
作者单位：Baylor University; Texas Christian University
摘要：The trend toward physically dispersed work groups has necessitated a fresh inquiry into the role and nature of team leadership in virtual settings. To accomplish this, we assembled thirteen culturally diverse global teams from locations in Europe, Mexico, and the United States, assigning each team a project leader and task to complete. The findings suggest that effective team leaders demonstrate the capability to deal with paradox and contradiction by performing multiple leadership roles simul...
