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作者:Massey, AP; Montoya-Weiss, MM; O'Driscoll, TM
作者单位:Indiana University System; IU Kelley School of Business; Indiana University Bloomington; North Carolina State University; North Carolina State University
摘要:We develop and illustrate a performance-centered design (PCD) methodology for structuring knowledge-intensive, ill-defined processes. PCD provides a holistic view of a performance environment by considering the complex interdependencies between the organizational context, business processes, and individual performers. The context for our theoretical exposition is the fuzzy front-end of the new product development (NPD) process. Despite the fact that front-end concept definition and selection i...
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作者:Reinig, BA; Shin, B
作者单位:California State University System; San Diego State University
摘要:A number of theoretical models have been presented in group support systems (GSS) literature, which suggest that various GSS structures such as anonymity and simultaneity, influence group interaction, which in turn influences group productivity and meeting outcomes. Examples of such theories include the adaptive structuration theory and the balance of forces model and they could generally be described as dynamic or procedural in nature. Much of the empirical research that tests such theories, ...
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作者:Ragowsky, A; Somers, TM
作者单位:Wayne State University; Wayne State University; Wayne State University
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作者:Bargeron, D; Grudin, J; Gupta, A; Sanocki, E; Li, F; Leetiernan, S
作者单位:Microsoft; Microsoft; Microsoft
摘要:Multimedia content is a central component of on-demand training and education delivered over the World Wide Web. Supporting asynchronous collaboration around educational multimedia is potentially a significant tool for delivering online educational content effectively. A multimedia annotation system tightly integrated with e-mail provides a powerful platform on which to base such functionality. In this paper we describe a series of studies of such a system. First, we built a prototype annotati...
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作者:Gefen, D; Ridings, CM
作者单位:Drexel University; Lehigh University
摘要:Customer Relationship Management (CRM) systems require extensive configuration during which users come into extensive contact with the technical implementation team. Previous research examining other Enterprise Resource Planning (ERP) modules has shown that user perception of the responsiveness of such teams, as an indicator of a possible social exchange, is significantly associated with an increased favorable assessment of the new system and ultimately its adoption, the reason being that perc...
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作者:Parsons, J
作者单位:Memorial University Newfoundland
摘要:Much research in conceptual data modeling has focused on developing techniques for view integration, or combining local conceptual schemas into a global schema. Local schemas are argued to be important in verifying conceptual data. requirements before proceeding to database design. View integration is claimed to fulfill two purposes. First, a global conceptual schema is a prerequisite to logical design and implementation.. Second, global schemas are thought,to be useful in improving organizati...
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作者:Bieber, M; Engelbart, D; Furuta, R; Hiltz, SR; Noll, J; Preece, J; Stohr, EA; Turoff, M; Van de Walle, B
作者单位:New Jersey Institute of Technology; Texas A&M University System; Texas A&M University College Station; Texas A&M University System; Texas A&M University College Station; Santa Clara University; University System of Maryland; University of Maryland Baltimore County; New Jersey Institute of Technology
摘要:This paper puts forth a vision and an architecture for a community knowledge evolution system. We propose augmenting a multimedia document repository (digital library) with innovative knowledge evolution support, including computer-mediated communications, community process support, decision support, advanced hypermedia features, and conceptual knowledge structures. These tools, and the techniques developed around them, would enable members of a virtual community to learn from, contribute to, ...
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作者:Ryan, SD; Harrison, DA; Schkade, LL
作者单位:University of North Texas System; University of North Texas Denton; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; University of Texas System; University of Texas Arlington
摘要:The inclusion of social subsystem costs and benefits in information technology (IT) investment choices has been a difficult problem for IT decision-makers. Past research has shown that although some organizations adequately and consistently consider social subsystem issues when making IT investment decisions, many do not. This demonstrates a discrepancy between prescriptive theory and descriptive evidence. Our study addresses this theory-practice disconnection by investigating which firms, and...
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作者:Chatterjee, D; Pacini, C; Sambamurthy, V
作者单位:University System of Georgia; University of Georgia; State University System of Florida; Florida Gulf Coast University; Michigan State University; Michigan State University's Broad College of Business
摘要:Despite the rising tide of investments in information technologies (IT) infrastructures, empirical evidence about the effects of such investment moves is scarce. Stock market investors provide one appropriate perspective on the value-creation and growth potential of IT infrastructure investments through their reactions to specific IT infrastructure investment moves by business firms. This research utilizes the event-study analysis approach to examine if IT infrastructure investments are associ...
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作者:Lim, KH; Benbasat, I
作者单位:City University of Hong Kong; University of British Columbia
摘要:Text is the predominant form of organizational information. Comprehending text-based information requires intensive cognitive processing effort on the part of readers. Drawing on multimedia literature, this study identified a characteristic of multimedia presentations, namely complementary cues, which have the potential to improve the comprehensibility of organizational information. A set of hypotheses about the benefits of multimedia over text-based presentations was generated based on the th...