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作者：LIND, MR; ZMUD, RW
作者单位：State University System of Florida; Florida State University
摘要：This study examines the impact of the introduction of voice mail on (1) the effectiveness of the interorganizational relationship between a manufacturing firm and its network of dealerships and (2) the sales performance of these dealerships. As voice mail was introduced into two of five sales regions, this trial intervention provided an opportunity to assess these organizational impacts using a quasi-experimental research design. The results indicate that voice mail enhanced interorganizationa...
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作者：ZACK, MH; MCKENNEY, JL
作者单位：Harvard University
摘要：Electronic communication has been proposed as a key technology enabling new organization forms and structures, work designs, and task processes. This view assumes that organization structure and form can be defined in terms of communication linkages among organizational units. Communication is a social process, however. Therefore, to better understand the potential for these technologies to enable fundamental organizational change, we must understand how existing structures and social contexts...
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作者：BERRY, M
摘要：Researchers at the CRG (Management Research Center) carry out their work through ''clinical studies'' lasting from one to four years and generating in-depth observations on how organizations function. The observations are analyzed through systematic discussions: over a span of 20 years the CRG has carried out more than 100 clinical studies, debated in hundreds of internal meetings. These exchanges have made it possible to identify similarities and differences among the management situations st...
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作者：Pfeffer, J
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作者：CHILD, J
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作者：MCCARTT, AT; ROHRBAUGH, J
作者单位：State University of New York (SUNY) System; University at Albany, SUNY
摘要：The authors have undertaken an impressive retrospective analysis of the impacts of computer-based decision conferences on organizational decision making. Much research attention has been given to design and evaluation of decision conferences and other group decision support systems, but this is the first study to examine the long-term impacts of using computer-based procedures for strategic-level organizational decision making. The authors' methodology is innovative and the findings insightful.
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作者：WALTHER, JB
摘要：Many fear that electronic communication may be less rich in social cues and, therefore, dehumanize organizations. Walther's analysis and controlled study show that electronic communication can promote some surprising, positive relational communication between people. His approach to experimenting with relational communication and his method for coding the results will be most interesting to the reader.
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作者：DENISON, DR; HOOIJBERG, R; QUINN, RE
作者单位：Rutgers University System; Rutgers University Newark; Rutgers University New Brunswick
摘要：This paper explores the paradoxes and competing values inherent in leadership behavior. Scales for eight leadership roles are developed, providing empirical data about 176 executives. The article contributes to the theoretical understanding of the paradoxes of leadership and introduces the concept of behavioral complexity to understand leader behavior and integrate theoretical findings in the leadership literature.
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作者：FROST, PJ
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作者：HILL, CWL
摘要：Japans economic success since World War II has been striking. Modern Japan was the first major industrial economy to emerge from outside the Western tradition. Economically devastated in 1945, by 1990 Japan had the world's second largest economy and a GDP per head 20 percent greater than that of the United States. In this paper it is argued that one reason for Japan's success is that the costs of achieving cooperation and specialization ate lower in Japan than in the West. Cooperation and spec...
