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作者：van Triest, Sander
作者单位：University of Amsterdam; University of Amsterdam
摘要：While public service motivation theory suggests that public sector employees have higher levels of intrinsic motivation, average pay levels in the public sector are not lower, so public sector employees also value financial incentives. We investigate the relationship of financial incentives with effort (measured with unpaid overtime) for public versus private sector employees using a UK sample. Bonuses are used much less in the public sector, but their relationship with effort is not different...
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作者：Riski, Aulia; Adiningtia, Amalia; Utami, Devi Wahyu; Nabillah, Nadhea Aziizatun; Sururi, Akhmad
作者单位：Universitas Pendidikan Indonesia; Gadjah Mada University; Sebelas Maret University; Airlangga University; Airlangga University
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作者：Lewis, Gregory B.; Williams, Jack F.
作者单位：University System of Georgia; Georgia State University; University System of Georgia; Georgia State University
摘要：Public administration scholars have largely ignored American Indians and Alaska Natives in their studies of racial disparities in the federal service, despite strong reasons to believe they face discrimination. Using three large federal data sets (the American Community Survey, federal personnel records, and the Federal Employee Viewpoint Survey), we compare the status of American Indians and Alaska Natives in the federal service to both Whites and other minorities. We find that, largely due t...
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作者：Davis, Randall S.; Pandey, Sanjay K.
作者单位：Southern Illinois University System; Southern Illinois University; George Washington University
摘要：Over the past 30 years, red tape has emerged as a key concept in public management. Yet, researchers continue to debate the relative merits of system-centric versus individual-centric approaches. In this article, we articulate an individual-centric psychological process theory, a theory that confronts the 'modularity assumption' relegating the subjective individual experience as inconsequential in much red tape research. We theorize that the appraisal mechanism influences the meaning attached ...
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作者：Smith, James F. F.
摘要：Return on investment (ROI) has long been accepted as a primary tool for decision-making for capital investments and even choices among competing operational budget lines. Applying ROI to investments intended to prevent or mitigate future risks and hazards can be very difficult, as benefits are typically arduous to define and calculate while risk probabilities can be very small. This paper uses examples from recent research concerning law enforcement, airport security, and airport resiliency to...
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作者：Aggarwal, Jyoti; Zeraatpisheh, Abdollah
作者单位：University of Texas System; University of Texas Dallas
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作者：Mingus, Matthew S.
作者单位：Western Michigan University
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作者：Bell, Elizabeth; Kappes, Heather Barry; Williams, Miles
作者单位：University of Texas System; University of Texas Austin; University of London; London School Economics & Political Science; University System of Ohio; Denison University
摘要：Scholars have unveiled how and why administrative burdens perpetuate inequity in access to government benefits. However, less is known about the tools public managers can use to reduce burdens and disparities in program access. We partner with a local government in the U.S. to investigate whether a reduction in documentation requirements increased equity by promoting access for underserved small business owners (i.e., racial/ethnic minorities, women, people with disabilities, and veterans). Sp...
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作者：Johnston, Karen; Alberti, Federica; Kravariti, Foteini
作者单位：University of Portsmouth
摘要：Drawing upon representative bureaucracy theory, this study investigates the relationship between passive and symbolic representation by examining the extent to which a more passively representative public organization would be attractive as an employer. The study involved a randomized survey experiment of members of the public in the US and UK. Overall, and contrary to the theory of representative bureaucracy, results show that women found a male-dominated police department more attractive. Th...
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作者：Arisi, Diego; Acevedo, Alix Cortes; Delic, Diego; Rossi, Martin A.
作者单位：Inter-American Development Bank; Universidad de San Andres Argentina
摘要：This study examines the impact of an intervention focused on lean thinking and knowledge sharing. The intervention involves the transfer of information from efficient private organizations to public agencies to improve bureaucratic procedures. Specifically, we analyze the effectiveness of the Knowledge for Results (K4R) program in improving the efficiency of public agencies in Colombia. Our research provides two examples that demonstrate the positive impact of this particular form of lean thin...
