Representative bureaucracy and organizational attractiveness: An experimental study of symbolic representation of the US and UK police

• 成果类型: Article
• 署名作者: Johnston, Karen; Alberti, Federica; Kravariti, Foteini
• 署名单位: University of Portsmouth
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.13675
• 发表日期: 2024
• 页码: 293-307
• 关键词: public-service; GENDER; diversity; culture; women; RACE; coproduction; intentions; reputation; CITIZENS

摘要

Drawing upon representative bureaucracy theory, this study investigates the relationship between passive and symbolic representation by examining the extent to which a more passively representative public organization would be attractive as an employer. The study involved a randomized survey experiment of members of the public in the US and UK. Overall, and contrary to the theory of representative bureaucracy, results show that women found a male-dominated police department more attractive. The explanation for the results of the study may lie in bureaucratic reputation as a boundary condition of symbolic representation.