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作者:Wiener, Martin; Mahring, Magnus; Remus, Ulrich; Saunders, Carol; Cram, W. Alec
作者单位:Bentley University; Stockholm School of Economics; University of Innsbruck; State University System of Florida; University of South Florida
摘要:In this research commentary, we argue that the current digital era compels a reconsideration and problematization of research on information systems (IS) project control. IS projects are key to the pursuit of digital innovation and transformation activities, and the control of IS projects is central to creating and capturing value from these activities. However, IS project control research has not kept pace with current developments in the digital era. Specifically, we find that existing resea...
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作者:Huang, Yan; Jasin, Stefanus; Manchanda, Puneet
作者单位:Carnegie Mellon University; University of Michigan System; University of Michigan
摘要:We propose a novel two-stage data-analytic modeling approach combining theories, statistical analysis, and optimization techniques to model player engagement as a function of motivation to maximize customer game-play via matching in the large and growing online video game industry. In the first stage, we build a hidden Markov model (HMM) based on theories of customer engagement and gamer motivation to capture the evolution of gamers' latent engagement state and state-dependent participation be...
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作者:Whitaker, Jonathan; Mithas, Sunil; Liu, Che-Wei
作者单位:University of Richmond; State University System of Florida; University of South Florida; University System of Maryland; University of Maryland College Park; Indiana University System; Indiana University Bloomington; IU Kelley School of Business
摘要:How do multinational corporations (MNCs) and domestic firms compensate technical and managerial skills of knowledge workers within and across geographies? This paper answers this question by examining how developed economy MNCs and emerging economy firms value master of business administration (MBA) education and firm-specific information technology (IT) experience of IT professionals in India and how developed economy MNCs value MBA education and firm-specific IT experience differently across...
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作者:Huang, Yunhui; Lim, Kai H.; Lin, Zhijie; Han, Shunping
作者单位:Nanjing University; City University of Hong Kong; Tsinghua University
摘要:Previous research has shown that because offline store space is costly, customers tend to associate large interstitial space among products in a bricks-and-mortar store with high price. Drawing on consumer inference and signaling theories, the present research suggests this offline association could be overgeneralized to online contexts and lead customers to illogically infer high price based on large interstitial space among products in an online product catalog (i.e., online product catalog ...
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作者:Yang, Mochen; Ren, Yuqing; Adomavicius, Gediminas
作者单位:Indiana University System; Indiana University Bloomington; IU Kelley School of Business; University of Minnesota System; University of Minnesota Twin Cities
摘要:With the growth and prevalence of social media platforms, many companies have been using them to engage with customers and encourage user-generated content (UGC) about their products and services. However, there has not been much research on the characteristics of UGC on these platforms and, correspondingly, their impact on customer engagement. In this paper, we analyze user-generated posts from Facebook business pages of multiple companies to understand what users post on Facebook business pa...
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作者:Chan, Jason; Mojumder, Probal; Ghose, Anindya
作者单位:University of Minnesota System; University of Minnesota Twin Cities; New York University
摘要:The internet facilitates information flow between sex workers and buyers, making it easier to set up paid sexual transactions online. Despite the illegality of selling sexual services online, Section 230 of Communications Decency Act shields websites from liability for unlawful postings by third parties. Consequently, websites such as Craigslist have become a haven for prostitution-related ads. With prostitution-related sites still in operation, it is imperative to understand the link between ...
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作者:Liang, Chen; Shi, Zhan (Michael); Raghu, T. S.
作者单位:University of Connecticut; Arizona State University; Arizona State University-Tempe
摘要:Many e-commerce platforms offer editor-curated recommendations to help consumers overcome the difficulty of discovering and evaluating new products. Whereas it is well recognized that the spotlight generated by editor recommendations has a positive effect on the sales of featured products, there is much less understanding in the literature on whether the spotlight influences the sales of other products that are not featured but are related to the featured products and how this externality vari...
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作者:Chung, Sunghun; Animesh, Animesh; Han, Kunsoo; Pinsonneault, Alain
作者单位:Santa Clara University; McGill University
摘要:Although software patents have been growing steadily since 1996, when the restrictions on the patentability of software were eliminated, their value and impacts on the firm's profits remain unclear and ambiguous. Drawing on the real options theory and the literature on exploration and exploitation, we develop a novel theoretical framework to assess the value of software patents. Moreover, we examine the impact of contextual factors related to the nature of innovation underlying firms' patent p...
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作者:Jung, Dawoon; Kim, Byung Cho; Park, Myungsub; Straub, Detmar W.
作者单位:Soochow University - China; Korea University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要:Information technology (IT) can transform societies, governments, and businesses alike. Technological innovation requires difficult but critically important strategic decisions. Making good decisions becomes even more challenging for platforms tightly linked to network externalities that are inherent in two-sided markets. Inspired by the driverless car industry, which is now receiving green signals from available technology and government policies, this study introduces a model of competing IT...
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作者:Lee, Jong Seok; Keil, Mark; Shalev, Eliezer
作者单位:University of Tennessee System; University of Tennessee Knoxville; University System of Georgia; Georgia State University
摘要:Prior research has suggested that information technology (IT) project managers (PMs) often fail to take adequate steps to manage project risks and that this may contribute to the high failure rate associated with IT projects. Knowing when to pay attention to the trees versus the forest may play an important role in IT project risk management. We draw on construal level theory (CLT) to offer a fresh theoretical perspective on IT project risk management as it is uniquely suited to understanding ...