-
作者：Newman, Michael; Noble, Faith
作者单位：University of Manchester
摘要：User involvement is recommended to analysts as a technique of successful system development, but as a process it is little understood. This case study compares four process models of user involvement learning, conflict, political and garbage-can with each other and with an empirical example of system development. Different models are seen as appropriate to explaining the nature of user involvement in different stages of development and contexts. Structural conditions and issues of power are sh...
-
作者：Reich, Blaize Horner; Benbasat, Izak
作者单位：University of British Columbia
摘要：A case research strategy was utilized to study first-mover strategic systems which companies had built and offered to their customers in support of a primary product or service. The study investigated eleven systems to discover the factors which enabled or inhibited the following outcomes: developing a first-mover customer-oriented strategic system (COSS); achieving a high level of adoption of the COSS by customers; obtaining competitive advantage from the COSS. In general, the findings suppor...
-
作者：Barron, Terence; Saharia, A. N.
作者单位：University of Rochester; University of Washington; University of Washington Seattle
摘要：This paper examines an information system design problem faced by the seller of a search good who sells his product in a competitive market to well-informed consumers. The formulation results in a nonlinear optimization problem having a special structure which can be exploited in solving the first-order conditions. Closed-form solutions and comparative statics results are given in the case of a uniformly-distributed attribute, and we provide a numerical example in the case of a normally-distri...
-
作者：Brancheau, James C.; Wetherbe, James C.
作者单位：University of Colorado System; University of Colorado Boulder; University of Minnesota System; University of Minnesota Twin Cities
摘要：Judging by the wealth of problems reported in the literature, information systems (IS) and general managers are not sure how to manage the introduction of new information technology. One step toward providing sound management guidelines is to improve understanding of the social forces which affect the introduction and diffusion process within organizations. This research takes a step toward that goal by examining the validity of innovation diffusion theory within the context of end-user comput...
-
作者：Liang, Chen; Tung, Murat; Burtch, Gordon
作者单位：University of Connecticut; Tilburg University; Boston University
摘要：Crypto donations now represent a significant fraction of charitable giving worldwide. Nonfungible token (NFT) charity fundraisers, which involve the sale of NFTs of artistic works with the proceeds donated to philanthropic causes, have emerged as a novel development in this space. A unique aspect of NFT charity fundraisers is the significant potential for donors to reap financial gains from the rising value of purchased NFTs. Questions may arise about donors' motivations in these charity fundr...
-
作者：Chen, Zenan; Chan, Jason
作者单位：University of Texas System; University of Texas Dallas; University of Minnesota Twin Cities; University of Minnesota System; University of Minnesota Twin Cities
摘要：Social media blocking applications are technology-mediated behavioral controls used by individuals and organizations to manage time allocation. However, these social media blockers have not produced the intended benefits because we lack clear understanding of how different control configurations affect outcomes. Drawing upon organizational control theory, we argue that there exists a fundamental misalignment between the controlled upstream behavior (social media usage) and the desired downstre...
-
作者：Suntwal, Sandeep; Brown, Susan A.
作者单位：University of Colorado System; University of Colorado at Colorado Springs; University of Arizona
摘要：The ability to generalize is critical for machine learning and natural language processing (NLP) models to perform effectively across a wide range of domains. However, state-of-the-art neural models often struggle to maintain performance when tested out-ofdomain (OOD), emphasizing their inability to generalize beyond the data distribution used for training. This challenge of oversensitivity to spurious biases in the training data remains an open research problem across various NLP task areas. ...
-
作者：Yahav, Inbal; Goldstein, Anat; Geva, Tomer; Meir, Shahar; Shehory, Onn
作者单位：Tel Aviv University; Ariel University; Bar Ilan University
摘要：In recent years, the field of natural language processing has made remarkable progress with the emergence of large language models (LLMs). In particular, the ability of LLMs to provide fact-based, free-text responses to user queries has the potential to revolutionize domains such as online search and the use of informative chatbots. However, extensive validation is required so that the response accuracy of question-answering LLMs can be confidently trusted. This paper introduces a framework to...
-
作者：Harmon, Kevin Andrew; Walden, Eric A.
作者单位：University of Arkansas System; University of Arkansas Fayetteville; Texas Tech University System; Texas Tech University
摘要：Although latency is a common feature of digital systems, its effects on user performance remain poorly understood. Prior studies report contradictory findings: some show that latency impairs decision making, others find no effect, and a few suggest potential benefits. This paper clarifies these inconsistencies through two sets of empirical studies. We demonstrate that latency can improve decision accuracy, but only under a specific boundary condition: task-relevant information must be present ...
-
作者：Yin, Dezhi; Bond, Samuel D.; Zhang, Han
作者单位：State University System of Florida; University of South Florida; University System of Georgia; Georgia Institute of Technology; Hong Kong Baptist University
摘要：Despite a growing stream of research documenting the prevalence of fake online reviews and improving their automated detection, little is known about how consumers make real or fake judgments of reviews with unknown veracity. Integrating literature on truth-default theory and deception motives, we propose that consumers have a general tendency to view reviews as real rather than fake (a truth bias) and to be more accurate at detecting real reviews than fake reviews (a veracity effect). Moreove...
