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作者:Brynjolfsson, Erik; Kim, Seon Tae; Oh, Joo Hee
作者单位:Stanford University; National Bureau of Economic Research; Handong Global University
摘要:We develop a framework to measure the value of free goods and services available on the internet. The conventional method of measuring consumer surplus based on monetary expenditures is ineffective because these goods' prices are predominantly zero. Our proposed method addresses this challenge by quantifying the economic value of the time that consumers devote to consuming these free goods. Using data on consumers' time and monetary expenditures, we calibrate an economic model of the allocatio...
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作者:Sun, Geng; Cavusoglu, Huseyin; Raghunathan, Srinivasan
作者单位:University of Texas System; University of Texas Rio Grande Valley; University of Texas System; University of Texas Dallas
摘要:Product shipping is an indispensable but costly operation in online retailing. Although several initiatives are underway to reduce the shipping cost, an important innovation is the membership-based free shipping (MFS) program, in which a retail platform that allows third-party sellers to sell their products for a commission bears the shipping costs for purchases made by members who have paid an up-front fee. We identify several strategic impacts of MFS programs that are the key drivers to thei...
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作者:Nambisan, Satish; George, Gerard
作者单位:University System of Ohio; Case Western Reserve University; Georgetown University; IMU University
摘要:Information systems (IS) scholars have pursued phenomenon-specific research to meaningfully engage with and contribute to addressing societal grand challenges (GCs). Although such efforts are invaluable, a broader framework that identifies generalized organizing problems in tackling GCs and reveals promising pathways for digital technologies to add value in addressing them could help establish an agenda for impactful IS research. In this article, we offer such a framework by drawing on Ostrom'...
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作者:Wu, Zhiang; Liu, Guannan; Wu, Junjie; Tan, Yong
作者单位:Nanjing Audit University; Beihang University; University of Washington; University of Washington Seattle
摘要:Review spammers can harm the trustworthy environment of online platforms by purposefully posting unauthentic ratings and comments for products or online merchants, with the aim of gaining improper benefits. Although many methods have been proposed to resolve the spammer detection problem, several challenges, such as collusion recognition, label scarcity, and biased distributions, are still persistent and call for further investigation. Building on prevalent collusive spamming behaviors and the...
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作者:Xu, Yuqian; Ghose, Anindya; Xiao, Binqing
作者单位:University of North Carolina; University of North Carolina Chapel Hill; University of North Carolina School of Medicine; New York University; Nanjing University
摘要:The rapid growth in the adoption of mobile payments has already begun to reshape bank payment practices. Utilizing a unique data set from a leading bank in Asia that records credit card transactions of its customers before and after the launch of Alipay mobile payment, the largest mobile payment platform in the world, this study aims to understand the impact of mobile payment adoption on bank customer credit card activities and the change of this impact after the mobile payment expansion. To d...
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作者:Chan, Jason; Huang, Zihong; Liu, De; Cai, Zhigang
作者单位:University of Minnesota System; University of Minnesota Twin Cities; Texas Tech University System; Texas Tech University; Shanghai Jiao Tong University
摘要:Motivated by the adoption of donation schemes at some leading reward-based crowdfunding platforms, we examine the effect of adding a donation scheme to reward based crowdfunding and explore its underlying mechanisms. This work also helps to fill the knowledge gap on the role of funding schemes. Leveraging an unannounced site change at a leading crowdfunding platform, we estimated the impact of introducing the donation scheme by developing and applying a novel two-step matching and difference i...
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作者:Gopal, Anandasivam; Chen, Pei-yu; Oh, Wonseok; Xu, Sean Xin; Sarker, Suprateek
作者单位:Nanyang Technological University; Arizona State University; Arizona State University-Tempe; Korea Advanced Institute of Science & Technology (KAIST); Tsinghua University; University of Virginia
摘要:The terms theory and theoretical contributions evoke mixed reactions in the information systems discipline, especially among empirical researchers in the economics of information systems (Econ-IS) area. Although some see such contributions as the raison d'etre for academic scholars engaged in research, others feel that the discipline has developed a fetish for theory, with reviewers and editors often demanding an unreasonable level of theoretical contributions for empirical manuscripts to succ...
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作者:Wang, Jingguo; Li, Yuan
作者单位:University of Texas System; University of Texas Arlington; University of Tennessee System; University of Tennessee Knoxville
摘要:The use of digital contact tracing (DCT) during the COVID-19 pandemic serves as a prime example of how government agencies and public authorities are leveraging information technologies to address complex societal challenges. However, during the period in which the study was conducted, the rate of voluntary adoption of DCT among individuals in the United States proved to be both low and uneven, falling short of the critical mass required for effective containment of viral transmission. Despite...
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作者:Kahlen, Micha; Schroer, Karsten; Ketter, Wolfgang; Gupta, Alok
作者单位:Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; University of Cologne; University of Minnesota System; University of Minnesota Twin Cities
摘要:Motivated by the deep transformation of the transportation sector toward electric and shared mobility, this research develops a decision support system that enables real-time allocation of shared electric vehicles (SEVs) to either the rental market or aggregated as a virtual power plant to the electricity market. The multipurposing of SEVs beyond the traditional scope of mobility services can boost utilization and profitability for fleet operators while also facilitating the integration of var...
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作者:Chen, Gang; Huang, Lihua; Xiao, Shuaiyong; Zhang, Chenghong; Zhao, Huimin
作者单位:Zhejiang University; Fudan University; Tongji University; University of Wisconsin System; University of Wisconsin Milwaukee
摘要:Although the impacts of helpful online reviews on customers' purchase decisions and product sales have been widely investigated, review helpfulness has been commonly measured relying on quantitative indicators at the review level. Helpful reviews qualified by such simple indicators, however, may not necessarily yield accurate sales predictions, owing to the ever-evolving review information quality, customer demand, and product attributes. Positing that reviews with higher customer attention sh...