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作者:Gu, Zheyin (Jane); Zhao, Xuying
作者单位:University of Connecticut; Texas A&M University System; Texas A&M University College Station
摘要:Our study is inspired by the rapid growth of consumer-to-consumer (C2C) media platforms such as TikTok. We adopt a classical economical approach to modeling how utility-maximizing consumers select content pieces to view on a C2C media platform through a sequential inspection process and investigate how a platform in pursuit of market performance can devise an optimal policy on content length limit to induce desired viewer behaviors. First, we show that when content on the platform are longer, ...
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作者:Sun, Geng; Kim, Yeongin; Tan, Yinliang (Ricky); Parker, Geoffrey G.
作者单位:University of Texas System; University of Texas Rio Grande Valley; Virginia Commonwealth University; University of Houston System; University of Houston; Dartmouth College
摘要:Boosted by greater demand for convenience and then turbocharged by the coronavirus disease 2019 pandemic, online food delivery (OFD) has witnessed rapid growth over the past several years. Despite such growth, however, it is still unclear how incentives and payoffs of various parties are affected by the three-sidedness of the OFD market, which involves consumers, restaurants, and gig drivers-beyond the traditional two-sided setting. In this paper, we study the OFD platforms' optimal choices in...
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作者:Moravec, Patricia L.; Collis, Avinash; Wolczynski, Nicholas
作者单位:Indiana University System; IU Kelley School of Business; Indiana University Bloomington; Carnegie Mellon University; University of Texas System; University of Texas Austin
摘要:Manipulative content and propaganda are an information quality concern on social media. Although attention has been turned toward mis-and disinformation, government-controlled social media pages have been able to quietly share information to encourage users toward beliefs without sharing content that may be clearly labeled as false. To combat the effect of quiet foreign government persuasion attempts, Facebook debuted a state-controlled media label in June 2020 to alert users that a post origi...
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作者:Rivera, Michael; Jiang, Cheng; Kumar, Subodha
作者单位:Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; Boston College
摘要:Many companies use real-time feedback applications to increase employee engagement with their performance evaluation programs and disseminate the results. Yet beyond giving and receiving employee feedback, important dynamics such as feedback seeking behavior and feedback rating are not well addressed in the literature. To fill this gap, we examine employee behavior related to two dimensions of real-time feedback: (i) seeking performance feedback from supervisors, peers, and direct reports and ...
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作者:Chen, Jiawei; He, Luo; Liu, Hongyan; Yang, Yinghui (Catherine); Bi, Xuan
作者单位:Shanghai University of Finance & Economics; Tsinghua University; University of California System; University of California Davis; University of Minnesota System; University of Minnesota Twin Cities
摘要:On short video sharing platforms, users often choose background music for their videos. In this paper, we study the problem of background music recommendation for short videos on short video sharing platforms. In our recommendation setting, the item (music) is not recommended directly to the user, but to the video created by the user. When making music recommendations for videos, we consider three important players: users, videos, and music. We define a unique background music recommendation p...
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作者:Tang, Chuang; Li, Shaobo (Kevin); Ding, Yi; Gopal, Ram D.; Zhang, Guanglei
作者单位:Peking University Shenzhen Graduate School (PKU Shenzhen); Peking University; Southern University of Science & Technology; University of Warwick; Wuhan University of Technology
摘要:The coronavirus disease 2019 (COVID-19) pandemic has led to an increase in cases of racial discrimination against Asians, especially Chinese people. Despite an emerging stream of studies investigating various aspects of the COVID-19 pandemic, research on the behavioral consequences of racial discrimination during the pandemic remains scarce. In this work, we examined how racial discrimination stemming from the COVID-19 pandemic and subsequent anti-discrimination were manifested on online platf...
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作者:Leong, Carmen; Lin, Silvia; Tan, Felix; Yu, Jie
作者单位:University of New South Wales Sydney; University of Nottingham Ningbo China
摘要:A digital platform (DP) generates value by facilitating direct interactions between two or multiple platform sides. While previous studies have expounded upon how platform sides can be coordinated at a collective level (i.e., by pricing strategy and modular architecture), digital platform owners must not neglect the dynamics within the platform sides and their interactions. Through an in-depth case study of one of the largest e-commerce platforms worldwide, we develop a process model that expl...
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作者:Leng, Yan; Dong, Xiaowen; Moro, Esteban; Pentland, Alex
作者单位:University of Texas System; University of Texas Austin; Massachusetts Institute of Technology (MIT); University of Oxford; Universidad Carlos III de Madrid
摘要:We use high-resolution mobile phone data with geolocation information and propose a novel technical framework to study how social influence propagates within a phone communication network and affects the offline decision to attend a performance event. Our fine-grained data are based on the universe of phone calls made in a European country between January and July 2016. We isolate social influence from observed and latent homophily by taking advantage of the rich spatial-temporal information a...
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作者:Bauer, Kevin; Gill, Andrej
作者单位:University of Mannheim; Johannes Gutenberg University of Mainz
摘要:Predictive algorithmic scores can significantly impact the lives of assessed individuals by shaping decisions of organizations and institutions that affect them, for example, influencing the hiring prospects of job applicants or the release of defendants on bail. To better protect people and provide them the opportunity to appeal their algorithmic assessments, data privacy advocates and regulators increasingly push for disclosing the scores and their use in decision-making processes to scored ...
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作者:Andrade-Rojas, Mariana G.; Saldanha, Terence J. V.; Kathuria, Abhishek; Khuntia, Jiban; Boh, Waifong
作者单位:University System of Georgia; University of Georgia; Indian School of Business (ISB); University of Colorado System; University of Colorado Denver; University of Colorado Anschutz Medical Campus; Children's Hospital Colorado; Nanyang Technological University
摘要:Innovation is vital for the growth of small and medium-sized enterprises (SMEs). However, SMEs face deficiencies that hinder their innovation output. This study examines how information technology (IT) helps SMEs address two salient deficiencies: technological deficiency (deficiency in internal technical knowledge and skills) and government support deficiency (deficiency in favorable government policies and incentives). Although IT can be used in a closed manner (within the firm's boundary) or...