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作者：Chen, Yanzhen; Rui, Huaxia; Whinston, Andrew B.
作者单位：Hong Kong University of Science & Technology; University of Rochester; University of Texas System; University of Texas Austin
摘要：Strategic conversations involve one party with an informational advantage and another with an interest in the information. This paper proposes machine learning-based methods to quantify the evasiveness and incoherence of the more -informed party during real-time strategic conversations. To demonstrate the effectiveness of these methods in a real -world setting, we consider the question -and -answer sessions of earnings conference calls, during which managers face scrutinizing questions from an...
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作者：Tseng, Shih-Lun (Allen); Sun, Heshan; Santhanam, Radhika; Lu, Shuya; Thatcher, Jason B.
作者单位：University System of Ohio; Cleveland State University; University of Oklahoma System; University of Oklahoma - Norman; University System of Ohio; Cleveland State University; University of Colorado System; University of Colorado Boulder
摘要：Despite the increasing interest in gamified systems and excitement about their potential positive impact on user engagement, a few studies have started to note gamification failures, which can result from user maladaptive behaviors, or behaviors directed at misappropriating gamified systems. In this research, we examine how such maladaptive behaviors can result from design issues of gamified systems and how such behaviors impact task performance. To date, little is known about design issues wh...
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作者：Zhang, Chenglong; Chen, Jianqing; Raghunathan, Srinivasan
作者单位：The Chinese University of Hong Kong, Shenzhen; University of Texas System; University of Texas Dallas
摘要：We examine the coopetition relationship between a ride-sharing platform and a car-rental firm. A distinctive aspect of this coopetition relationship is that they operate under two different business models. The platform, exploiting information technology (IT) capabilities, controls its demand and supply sides by setting rider price and driver wage in real time based on demand and supply conditions. In contrast, the car-rental firm operates under the traditional model with a fixed supply and co...
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作者：Zhou, Meizi; Li, Xuelin; Burtch, Gordon
作者单位：Boston University; Columbia University
摘要：We study the impacts of telehealth adoption on geographic competition among urban and rural healthcare providers. We consider a quasinatural experiment: states' entry into the Interstate Medical Licensure Compact, wherein the entry events facilitate healthcare providers to adopt telehealth technology. By analyzing a representative sample of providers, we first establish the Compact entry shock's validity and its positive effect on the supply of medical services. We then report evidence that th...
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作者：Ayabakan, Sezgin; Bardhan, Indranil R.; Zheng, Zhiqiang (Eric)
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Texas System; University of Texas Austin; University of Texas System; University of Texas Dallas
摘要：Technological advancements and the COVID-19 pandemic have catapulted process virtualization across many industries, including healthcare, where telehealth has enabled significant digital transformation of care delivery. Although telehealth has been proposed as a potential solution to improve access to care and restrain runaway healthcare costs, it can increase spending if telehealth use leads to new types of resource utilization. Drawing on the lens of process virtualization theory, we study t...
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作者：Pu, Jingchuan; Kwark, Young; Han, Sang Pil; Ye, Qiang; Gu, Bin
作者单位：State University System of Florida; University of Florida; University of Denver; Arizona State University; Arizona State University-Tempe; Chinese Academy of Sciences; University of Science & Technology of China, CAS; Boston University
摘要：Many e-commerce platforms have launched reviewer incentive programs, in which the platforms send free samples to experienced reviewers in exchange for feedback on the samples. This study focuses on an unexplored aspect of this practice: the impact of free samples on reviewers' ratings of subsequently purchased products (i.e., regular ratings). We theorize that free samples can increase regular ratings through two mechanisms: uncertainty reduction and reciprocity. We collect observational data ...
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作者：Ngwenyama, Ojelanki; Rowe, Frantz; Klein, Stefan; Henriksen, Zinner
作者单位：Toronto Metropolitan University; University of Cape Town; Nantes Universite; Nantes Universite; University of Munster; Copenhagen Business School
摘要：Although some scholars raise alarm about societal harm emerging from Big Data practices, critical social theory (CST) Information Systems research on the structures and dynamics driving Big Data practices is rare. In this research commentary, we interrogate how tech firms use social practices and platform design to strategically manipulate individuals into accepting datafication and data assetization that accrue positive data network effects for themselves and mostly negative data network effe...
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作者：Bi, Xuan; Yang, Mochen; Adomavicius, Gediminas
作者单位：University of Minnesota System; University of Minnesota Twin Cities
摘要：We consider a marketplace where a recommender system provider (the firm) offers incentives to acquire prospective consumers by leveraging information that a market intermediary collects about these consumers. We investigate a model of consumer acquisition that incorporates several factors affecting acquisition decisions, including the value that a consumer contributes to the recommender system, the cost of participation to the consumer (e.g., privacy loss), and the value that a consumer can de...
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作者：Chen, Liwei; Rai, Arun; Chen, Wei; Guo, Xitong
作者单位：University System of Ohio; University of Cincinnati; University System of Georgia; Georgia State University; University of Connecticut; Harbin Institute of Technology
摘要：Match formation is challenging in online matching platforms where suppliers are subject to dynamic capacity constraints. We provide a theoretical foundation for understanding how online matching platforms support the transmission and triangulation of multisource information for consumers to infer provider service quality and dynamic capacity states, and achieve desirable matching outcomes. Situating this study in the context of an online health consultation community (OHCC) and drawing upon si...
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作者：Guo, Hong; Liu, Yipeng; Nault, Barrie R.
作者单位：Arizona State University; Arizona State University-Tempe; Northern Illinois University; University of Calgary
摘要：We consider districts that invest in critical IT infrastructure, which spill over to other districts. IT infrastructure is considered critical if its disruption can cause significant damage to security, the economy, public health, or safety. Districts choose whether to participate in a coalition noncooperatively, and the coalition subsequently makes resource investment decisions cooperatively. Districts inside the coalition have superior interoperability in the spillovers relative to outside d...
