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作者：Yuan, Zhe; Chen, A. J. Yuan; Wang, Yitong; Sun, Tianshu
作者单位：Zhejiang University; University of Southern California; University of British Columbia; American University
摘要：Product recommendation and search are two technology -mediated channels through which e -commerce platforms can help customers find products. However, the relationship between the two channels and the underlying mechanisms and implications for platform design are not well understood. We leverage a randomized field experiment with 555,800 customers on a large e -commerce platform to investigate how product recommendation affects customer search. We vary the relevance of the recommendation that ...
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作者：Ghose, Anindya; Lee, Heeseung Andrew; Oh, Wonseok; Son, Yoonseock
作者单位：New York University; University of Texas System; University of Texas Dallas; Korea Advanced Institute of Science & Technology (KAIST); University of Notre Dame
摘要：Digital tracing alerts have emerged as an effective means to share information with agility in responding to disaster outbreaks. Governments are able to instantaneously coordinate the available information to provide information related to the disaster and promote preventive actions. However, despite the opportunities granted by these innovative technologies in managing disasters, privacy concerns can arise regarding how much of individuals' private information should be collected and disclose...
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作者：Li, Pan; Tuzhilin, Alexander
作者单位：University System of Georgia; Georgia Institute of Technology; New York University
摘要：Variety seekers are those customers who easily get bored with the products they purchased before and, therefore, prefer new and fresh content to expand their horizons. Despite its prevalence, variety-seeking behavior is hardly studied in recommendation applications because of various limitations in existing variety-seeking measures. To fill the research gap, we present a variety-seeking framework in this paper to measure the level of variety-seeking behavior of customers in recommendations bas...
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作者：Langer, Nishtha; Jain, Tarun
作者单位：Rensselaer Polytechnic Institute; Indian Institute of Management (IIM System); Indian Institute of Management Ahmedabad
摘要：The productivity of the information technology (IT) industry depends on the supply of high-quality human capital, especially of managers who contribute to operational, finance, sales and marketing, and leadership roles. This study examines the influence of peers on the choice a management student makes to pursue a career in the IT industry. Such a choice may be informed and driven not only by the student's own motivation and ability but also by information gained through peers. Specifically, w...
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作者：Khern-am-nuai, Warut; Ghasemkhani, Hossein; Qiao, Dandan; Kannan, Karthik
作者单位：McGill University; Purdue University System; Purdue University; National University of Singapore; University of Arizona
摘要：This paper uses data from two online shopping platforms to investigate the impact of questions and answers on product sales. This research question is important as online marketplaces are increasingly incorporating questioning and answering (Q&A) capabilities. However, the economic implications of these Q&A capabilities have yet to be explored and discussed in the literature. We use a difference-in-differences approach to empirically examine the effect of questions and answers that exist on on...
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作者：Abbasi, Ahmed; Dillon, Robin; Rao, H. Raghav; Sheng, Olivia R. Liu
作者单位：University of Notre Dame; Georgetown University; University of Texas System; University of Texas at San Antonio; Arizona State University; Arizona State University-Tempe
摘要：The Century of Disasters refers to the increased frequency, complexity, and magnitude of natural and man-made disasters witnessed in the 21st century: the impact of such disasters is exacerbated by infrastructure vulnerabilities, population growth/urbanization, and a challenging policy landscape. Technology-enabled disaster management (TDM) has an important role to play in the Century of Disasters. We highlight four important trends related to TDM, smart technologies and resilience, digital hu...
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作者：Jiang, Lianlian (Dorothy); Hou, Jinghui (Jove); Ma, Xiao; Pavlou, Paul A.
作者单位：University of Houston System; University of Houston
摘要：The healthcare market faces severe information asymmetry; patients struggle to evaluate the quality of hospitals and make informed decisions about their healthcare. Review platforms (e.g., Yelp) have begun to display the clinical quality of hospitals (alongside consumer reviews) to inform patients about hospital selection. In 2017 and 2019, Yelp introduced a feature with clinical measures of maternity care for hospitals that deliver babies in select markets. We study how clinical quality measu...
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作者：Abbasi, Ahmed; Parsons, Jeffrey; Pant, Gautam; Sheng, Olivia R. Liu; Sarker, Suprateek
作者单位：University of Notre Dame; Memorial University Newfoundland; University of Illinois System; University of Illinois Urbana-Champaign; Arizona State University; Arizona State University-Tempe; University of Virginia
摘要：An expanding body of information systems research is adopting a design perspective on artificial intelligence (AI), wherein researchers prescribe solutions to problems using AI approaches rather than describing or explaining AI -related phenomena being studied. In this editorial, we address some of the challenges faced in publishing design research related to AI and articulate viable pathways for publishing such work. More specifically, we highlight six major impediments, use the explosion in ...
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作者：Shen, Hongchuan; Dang, Chu (Ivy); Zhang, Xiaoquan (Michael)
作者单位：University of Macau; University of Hong Kong; Chinese University of Hong Kong; Tsinghua University
摘要：This paper examines the role of information in two-sided matching markets where preference mismatch is present. Two-sided markets are characterized by different preferences of the parties involved, and a match occurs when both sides show a preference for each other. In practice, however, there is often a preference mismatch. In this study, we use a large data set from an online dating website to provide empirical evidence for preference mismatch in the field. We also develop empirical models t...
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作者：Gol, Elham Shafiei; Avital, Michel; Stein, Mari-Klara
作者单位：Brunel University; Copenhagen Business School; Tallinn University of Technology
摘要：Absorptive capacity, or the organizational capability to identify, assimilate, and apply new knowledge for commercial ends, is a key determinant of how organizations successfully generate value from external sources of knowledge and sustain a competitive advantage. Crowdworking-a novel form of digitally mediated work-allows organizations to hire on-demand highly skilled external experts to leverage their knowledge, skills, and networks. The approach of integrating crowdworking into organizatio...
