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作者：MOINZADEH, K; KLASTORIN, TD
摘要：In this paper, we consider an unreliable production process which produces nondefective items when operating in control, but produces defective items with a probability oc when the process has shifted to an out-of-control state. Following a JIT philosophy, we stop the entire line and repair the machine as soon as we detect that the process has shifted to an out-of-control state. To test whether a process shift has occurred, we inspect the last m units for every n units produced and stop the ma...
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作者：Carmon, Z; Shanthikumar, JG; Carmon, TF
作者单位：University of California System; University of California Berkeley; University of California System; University of California Berkeley
摘要：We examine how service should be divided and scheduled when it can be provided in multiple separate segments. We analyze variants of this problem using a model with a conventional function describing the waiting cost, that is modified to account for some aspects of the psychological cost of waiting in line. We show that consideration of the psychological cost can result in prescriptions that are inconsistent with the common wisdom of queuing theorists derived according to the conventional appr...
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作者：BENSAOU, M; VENKATRAMAN, N
作者单位：Boston University
摘要：This paper seeks to uncover dominant configurations of interorganizational relationships across the United States and Japan in the automotive industry. We integrate relevant theoretical concepts from transaction cost economics, organization theory and political economy to develop a conceptual model of interorganizational relationships based on the fit between information processing needs and information processing capabilities. This model is employed to collect data on 447 buyer-supplier relat...
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作者：LO, VSY; BACONSHONE, J; BUSCHE, K
作者单位：University of Hong Kong; University of Hong Kong
摘要：Hausch et al. (HZR) (1981) developed a betting system that demonstrated positive profits at two racetracks. The system assumes running times are distributed exponentially, but other distributions for running times (Henery 1981 and Stem 1990) have been shown to produce a better fit in Bacon-Shone et al. (1992a), Lo (1994), and Lo and Bacon-Shone (1994) using data from Hong Kong, the Meadowlands, and Japan. The better fit is at the cost of severely increased complexity in computing ranking proba...
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作者：BALAKRISHNAN, PV; ELIASHBERG, J
作者单位：University of Pennsylvania
摘要：There has been a call to investigate the negotiation process (Gale 1986, Shubik 1982), as it is felt that this would yield important insights beyond those obtained by outcome-oriented theories (Roth 1979). This paper proposes a new analytical process model that captures both behavioral and economic aspects related to two-party negotiations. The proposed model, inspired by Pruitt's (1981) work, explicitly incorporates concepts which are both relevant and crucial, such as the negotiators' power,...
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作者：PETERSON, MD; BERTSIMAS, DJ; ODONI, AR
作者单位：Massachusetts Institute of Technology (MIT)
摘要：We develop a new model for studying the phenomenon of congestion in a transient environment, focusing on the problem of aircraft landings at a busy ''hub'' airport. Our model is based on a Markov/semi-Markov treatment of changes in the weather, the principal source of uncertainty governing service times, together with a treatment of the arrival stream as time-varying but deterministic. The model is employed to compute moments of queue length and waiting time via a recursive algorithm. To test ...
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作者：Bates, KA; Amundson, SD; Schroeder, RG; Morris, WT
作者单位：Arizona State University; Arizona State University-Tempe; University of Minnesota System; University of Minnesota Twin Cities
摘要：This paper proposes a relationship between manufacturing strategy and organizational culture, based on an examination of the research literature. Survey data were collected from 822 respondents in 41 plants in the transportation, electronics, and machinery industries in the U.S. These plants included random samples of U.S.-owned and Japanese-owned manufacturers in the U.S., and manufacturers reputed to use advanced manufacturing practices. Analysis indicates that manufacturing strategy and org...
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作者：WANG, ETG; SEIDMANN, A
作者单位：University of Rochester
摘要：Electronic Data Interchange (EDI) is an emerging type of standardized inter-organizational information system. We analyze the impact of EDI on the upstream suppliers' competitive position in a simple two-level hierarchical market structure where the buyer faces a linear demand curve and the competing heterogeneous suppliers have an upward-sloping marginal cost function. We show that a supplier's adoption of EDI can generate positive externalities for the buyer and negative (or competitive) ext...
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作者：THALHEIMER, R; ALI, MM
作者单位：University of Kentucky; City University of Hong Kong
摘要：There has been a long history of patron participation in parimutuel horse race wagering and attendance, which are major recreational products in consumer budgets. In this paper, the demand for parimutuel horse race wagering and attendance has been specified and estimated for both Thoroughbred and Standardbred racetracks in a multistate market area. The data are annual over the period 1960-1987. It is found that demand is price elastic in every case. Racing quality, personal income, the number ...
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作者：KEKRE, S; KRISHNAN, MS; SRINIVASAN, K
摘要：We study the key determinants of customer satisfaction with software products. Our analysis, based upon a large sample of over 2,500 customer responses, suggests that capability and usability are the critical drivers of overall customer satisfaction. We also find that the importance of seven key satisfaction factors differs across customer and product segments. Our results have significant implications for Quality Function Deployment in making design and service support choices for software pr...
