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作者：Ramarajan, Lakshmi; Rothbard, Nancy P.; Wilk, Steffanie L.
作者单位：Harvard University; University of Pennsylvania; University System of Ohio; Ohio State University
摘要：Across multiple studies, we examine how identity conflict and enhancement within people affect performance in tasks that involve interactions between people. We also examine two mechanisms: role-immersion, operationalized as intrinsic motivation, and role-taking, operationalized as perspective-taking. In Study 1, a longitudinal field study of customer service representatives (n = 763) who simultaneously identify with multiple brands they represent to customers, we examine the relationships bet...
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作者：Miller, Jason W.; Fugate, Brian S.; Golicic, Susan L.
作者单位：Michigan State University; Michigan State University's Broad College of Business; University of Arkansas System; University of Arkansas Fayetteville; Colorado State University System; Colorado State University Fort Collins
摘要：Information disclosure programs (IDPs) are an increasingly common aspect of organizational existence as stakeholders seek to shape organizations' actions by measuring and revealing information regarding performance in various domains. In this manuscript, we extend research on how organizations respond to IDPs in three ways. First, we extend theorizing regarding institutional waves to explain why organizations' rate of change on disclosed metrics are likely to follow a tapering pattern such tha...
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作者：Shaw, Jason D.
作者单位：Hong Kong Polytechnic University
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作者：Massa, Felipe G.; Helms, Wesley S.; Voronov, Maxim; Wang, Liang
作者单位：Loyola University New Orleans; Brock University; Brock University; University of San Francisco
摘要：This paper examines how organizations create evangelists, members of key audiences who build a critical mass of support for new ways of doing things. We conduct a longitudinal, inductive study of Ontario's cool-climate wineries and members of six external audience groups who evangelized on behalf of their emerging winemaking practice. We found that wineries drew from three institutionalized vinicultural templates provenance, hedonic, and glory-to craft rituals designed to convert these audien...
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作者：Hajro, Aida; Gibson, Cristina B.; Pudelko, Markus
作者单位：Brunel University; University of Western Australia; Eberhard Karls University of Tubingen
摘要：We developed a model illuminating team knowledge exchange processes as a key link between organizational diversity climate and the effectiveness of multicultural teams (MCTs). Our analysis is based on 143 in-depth interviews and extensive observations of team interactions that occurred in 48 teams from 11 companies. Our findings revealed that teams that oscillated between assertive and cooperative knowledge exchange processes were more effective. We also found such dual processes were more pre...
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作者：Han, Jungyun; Shipilov, Andrew V.; Greve, Henrich R.
作者单位：National Taiwan University; INSEAD Business School; INSEAD Business School
摘要：Deference within a dyad occurs when one partner acknowledges that the other is entitled to some privileges. Although deference is a well-known consequence of relationships between partners of unequal status, little is known on whether deference in one domain can affect interactions between the same actors in other domains. This can happen within multiplex relationships, especially when they involve firms that have both business and personal interactions between their key decision makers. We co...
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作者：Love, E. Geoffrey; Kraatz, Matthew S.
作者单位：University of Illinois System; University of Illinois Urbana-Champaign
摘要：Corporations engage in ongoing exchange relationships with many different stakeholder groups, and they frequently fail to meet these constituencies' concrete and firm-specific expectations ( regarding profits, products, etc.). While these events bear an intuitive connection to corporate reputation, several scholars have raised questions about the role of discrete exchanges in overall evaluations of firms. Additionally, scholars have neither systematically examined such effects nor elaborated a...
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作者：O'Neill, Olivia Amanda; Rothbard, Nancy P.
作者单位：George Mason University; University of Pennsylvania
摘要：In this paper, we build and test theory about the emotional cultures of prototypically masculine organizations. A qualitative study of fire stations in a major metropolitan area revealed that the emotional cultures of firefighting units were defined by two emotions: joviality and companionate love. In addition, emotion suppression, work-family conflict, risk-taking, and health problems emerged as central themes. A multirater survey study of firefighters across multiple units found that culture...
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作者：Liu, Dong; Gong, Yaping; Zhou, Jing; Huang, Jia-Chi
作者单位：University System of Georgia; Georgia Institute of Technology; Hong Kong University of Science & Technology; Rice University; Rice University; National Chengchi University
摘要：This inter-human resource (HR) systems research investigates whether, how, and when different types of employee-experienced HR systems jointly influence employee creativity. We hypothesize and find that employee-experienced performance-oriented HR systems were more positively related to employee domain-relevant skills when employees experienced stronger maintenance-oriented HR systems. In addition, employeeexperienced maintenance-oriented HR systems more strongly augmented the positive relatio...
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作者：Obodaru, Otilia
作者单位：Rice University
摘要：Through an inductive, qualitative study, I developed a process model of how people deal with professional identities they have forgone by choice or constraint. I show that, when forgone professional identities are linked to unfulfilled values, people look for ways to enact them and retain them in the self-concept. I further identify three strategies that people use to enact foregone professional identities: (1) real enactment (i.e., enacting the forgone identity through real activities and soc...
