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作者：Belle, Nicola
作者单位：Bocconi University
摘要：This article responds to recent calls for experimental research into the relationship between public service motivation (PSM) and job performance. The author conducted a field experiment with a sample of nurses at a public hospital in Italy to investigate the interplay between job performance, PSM, and two conditions: exposure to contact with beneficiaries and self-persuasion interventions. Both treatments had positive effects on participants' persistence, output, productivity, and vigilance. ...
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作者：Palmer, Daniel James
摘要：This article deploys Q methodology in an exploration of the public service orientation in the context of American postsecondary leadership. Thirty-seven senior college administrators were asked to rank a series of statements regarding the administrative values, motives, and attitudes that underlie their own subjective views on administrative conduct. Analysis proceeded in two stages: (1) factor analysis of the administrative perspectives offered by participants and (2) qualitative comparison o...
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作者：Hock, Scott; Anderson, Sarah; Potoski, Matthew
作者单位：University of California System; University of California Santa Barbara; University of California System; University of California Santa Barbara
摘要：Public managers, in addition to implementing sound policies, are expected to manage public participation in the policy process. Civic meetings, in which citizens, elected officials, and public managers discuss proposed policies, can be an effective venue for citizen input, but only if participation is sufficiently high. This article shows that municipal government managers can improve attendance at civic meetings through invitation phone calls. Results from a field experiment in which stakehol...
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作者：Spicer, Michael W.
作者单位：University System of Ohio; Cleveland State University
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作者：Poister, Theodore H.; Pasha, Obed Q.; Edwards, Lauren Hamilton
作者单位：University System of Georgia; Georgia State University; University System of Georgia; Georgia State University; Texas State University System; Sam Houston State University
摘要：Although performance management processes are widely assumed to be beneficial in improving organizational performance in the public sector, there is insufficient empirical evidence to back this claim. In this article, the authors examine the impact of performance management practices on organizational effectiveness in a particular segment of the public transit industry in the United States. The analysis utilizes original survey data on performance management practices comprising both strategy ...
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作者：Davis, Randall S.
作者单位：University System of Ohio; Miami University
摘要：This article explores whether union commitment dampens public sector job satisfaction. By examining the connection between union commitment and two workplace attributes that are presumed to be more prevalent in public sector workplaces-perceptions of higher red tape and greater public service motivation-this article develops three hypotheses exploring the direct and indirect relationships between union commitment and public sector job satisfaction. The findings from a series of structural equa...
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作者：Smith, Heidi Jane M.
作者单位：Instituto Tecnologico Autonomo de Mexico
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作者：Belle, Nicola
作者单位：Bocconi University
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作者：Propheter, Geoffrey
作者单位：George Washington University
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作者：Bartels, Koen P. R.; Cozzi, Guido; Mantovan, Noemi
作者单位：Bangor University; University of St Gallen
摘要：The debate on volunteering has paid insufficient attention to the relationship between public spending and volunteering. The importance of this relationship is highlighted by the British government's Big Society plan, which asserts that an increase in volunteering will compensate for the withdrawal of public agencies and spending. This idea is based on the widely held belief that a high degree of government intervention decreases voluntary activities. This article uses a multidisciplinary appr...
