-
作者：Bozeman, Barry; Su, Xuhong
作者单位：Arizona State University; Arizona State University-Tempe; University of South Carolina System; University of South Carolina Columbia
摘要：With its growth in popularity, public service motivation (PSM) research has been subjected to increasing critical scrutiny, but with more focus on measurement and models than on concepts. The authors examine PSM against standard criteria for judging the strength of concepts (e.g., resonance, parsimony, differentiation, and depth). After providing a critique of PSM concepts, they conclude with suggestions for research programs that could improve the explanatory power of PSM theory.
-
作者：Mostafa, Ahmed Mohammed Sayed; Gould-Williams, Julian Seymour; Bottomley, Paul
作者单位：University of Bristol; Cardiff University; Cardiff University
摘要：This article responds to recent calls for research examining the mechanisms through which high-performance human resource practices (HPHRPs) affect employee outcomes. Using the theoretical lens of social exchange and process theories, the authors examine one such mechanism, public service motivation, through which HPHRPs influence employees' affective commitment and organizational citizenship behaviors in public sector organizations. A sample of professionals in the Egyptian health and higher ...
-
作者：Solana, Javier; Saz-Carranza, Angel
作者单位：Universitat Ramon Llull; Escuela Superior de Administracion y Direccion de Empresas (ESADE); University of London; London School Economics & Political Science; Tsinghua University; Universitat Ramon Llull; Escuela Superior de Administracion y Direccion de Empresas (ESADE); Universitat Ramon Llull; Escuela Superior de Administracion y Direccion de Empresas (ESADE)
-
作者：Denhardt, Janet V.; Denhardt, Robert B.
作者单位：University of Southern California; University of Southern California
摘要：The New Public Service describes a set of norms and practices that emphasize democracy and citizenship as the basis for public administration theory and practice. This article revisits some of the core arguments of the New Public Service and examines how they have been practiced and studied over the past 15 years. The authors conclude that neither the principles of the New Public Service nor those of the New Public Management have become a dominant paradigm, but the New Public Service, and ide...
-
作者：Bevan, Dianne
-
作者：Van Wart, Montgomery
作者单位：California State University System; California State University San Bernardino
摘要：Evaluating less than fully successful transformational leaders is difficult. One common method of assessing leadership is to focus on a single temporal narrative. A second approach uses a particular theory, such as transformational leadership, to frame the analysis. The latter, less common strategy is used with the example of Eric Shinseki, who served as both chief of staff of the U.S. Army and as secretary of the U.S. Department of Veterans Affairs (VA). The analytic framework used here has s...
-
作者：Perry, John
-
作者：Pedersen, Mogens Jin
作者单位：Aarhus University; Aarhus University
摘要：Employees with higher public service motivation (PSM) are likely to perform better in public service jobs. However, research on how practitioners may capitalize on this knowledge is sparse. This article expands the understanding of how to activate employee PSM, which is understood as a human resource that is present in the work environment. Using a randomized survey experiment with 528 law students, this article shows how low-intensity treatments may activate PSM and how the effect of PSM acti...
-
作者：Perry, James L.; Vandenabeele, Wouter
作者单位：Indiana University System; Indiana University Bloomington; University of Hong Kong; Utrecht University; KU Leuven
摘要：This article takes stock of public service motivation research to identify achievements, challenges, and an agenda for research to build on progress made since 1990. After enumerating achievements and challenges, the authors take stock of progress on extant proposals to strengthen research. In addition, several new proposals are offered, among them conducting more research on the disaggregated construct, developing grounded theory of public service motivation to understand contextual variation...
-
作者：Bakker, Arnold B.
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; Lingnan University; University of Johannesburg
摘要：This article uses job demands-resources theory to build a model of public service motivation (PSM). Public service motivation determines how employees in the public sector deal with their daily job demands and resources. Highly motivated public servants are able to deal with their job demands and prevent exhaustion. Additionally, because of their sense of calling, they are motivated to mobilize their job resources to stay engaged and perform well. However, if job demands are consistently high ...
