Public Service Motivation Concepts and Theory: A Critique

• 成果类型: Article
• 署名作者: Bozeman, Barry; Su, Xuhong
• 署名单位: Arizona State University; Arizona State University-Tempe; University of South Carolina System; University of South Carolina Columbia
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.12248
• 发表日期: 2015
• 页码: 700-710
• 关键词: PERSON-ORGANIZATION FIT; CITIZENSHIP BEHAVIOR; reciprocal altruism; measurement scale; job-satisfaction; WORK OUTCOMES; sector; PRIVATE; performance; employees

摘要

With its growth in popularity, public service motivation (PSM) research has been subjected to increasing critical scrutiny, but with more focus on measurement and models than on concepts. The authors examine PSM against standard criteria for judging the strength of concepts (e.g., resonance, parsimony, differentiation, and depth). After providing a critique of PSM concepts, they conclude with suggestions for research programs that could improve the explanatory power of PSM theory.