High-Performance Human Resource Practices and Employee Outcomes: The Mediating Role of Public Service Motivation

• 成果类型: Article
• 署名作者: Mostafa, Ahmed Mohammed Sayed; Gould-Williams, Julian Seymour; Bottomley, Paul
• 署名单位: University of Bristol; Cardiff University; Cardiff University
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.12354
• 发表日期: 2015
• 页码: 747-757
• 关键词: organizational citizenship behavior; WORK SYSTEMS; HR PRACTICES; firm performance; COMMITMENT; management; exchange; sector; leadership; bases

摘要

This article responds to recent calls for research examining the mechanisms through which high-performance human resource practices (HPHRPs) affect employee outcomes. Using the theoretical lens of social exchange and process theories, the authors examine one such mechanism, public service motivation, through which HPHRPs influence employees' affective commitment and organizational citizenship behaviors in public sector organizations. A sample of professionals in the Egyptian health and higher education sectors was used to test a partial mediation model using structural equation modeling. Findings show that public service motivation partially mediated the relationship between HPHRPs and employees' affective commitment and organizational citizenship behaviors. Similar results were achieved when the system of HPHRPs was disaggregated to consider the individual effects of five human resource practices.