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作者:Krause, George A.; Hong, Ji Hyeun
作者单位:University System of Georgia; University of Georgia
摘要:The timely disbursement of government program benefits is a core attribute of effective administration. In recent decades, American states charged with administering unemployment insurance programs have instituted information technology (IT) modernization reforms to improve the timely delivery of unemployment benefits. Variation among those 28 states instituting IT modernization reforms between 2002 and 2022 reveals that these reforms improved the timely delivery of initial unemployment benefi...
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作者:Kaplaner, Constantin; Knill, Christoph; Steinebach, Yves
作者单位:University of Munich; Zeppelin University; University of Oslo
摘要:Recent research suggests that additional public policies can sometimes decrease overall policy effectiveness rather than improve the problem-solving capacity of the state. This occurs when new policies are not supported by additional administrative capacities, leading to an overburdened administration. Public authorities handle the increased workload by employing policy triage, which involves reallocating resources among different policies. Despite this straightforward argument, a systematic u...
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作者:Perales-Fernandez, Fabiola
作者单位:Tecnologico de Monterrey
摘要:This research explores administrative capacities to explain the variation in the public's experience of administrative burdens. Through a qualitative exploratory case study based on semi-structured interviews in Mexico, the paper argues that administrative capacities can structure or shape administrative burdens. The effect can be either positive, where burdens are alleviated or transferred to the state, or negative, where burdens are amplified or newly created. This study identified six admin...
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作者:Micacchi, Marta; Cucciniello, Maria; Trivellato, Benedetta; Cristofoli, Daniela; Turrini, Alex; Valotti, Giovanni; Nasi, Greta
作者单位:Bocconi University; University of Milano-Bicocca; Bocconi University; Bocconi University; University of Milano-Bicocca
摘要:Robustness has recently taken center stage as an emerging paradigm to cope with turbulence and build back better toward new normalcy. Existing literature has shown how robust governance, with its mix of flexible adaptation and proactive innovation, is well-suited to addressing turbulence. However, there remains a gap in understanding the empirical variations within robust governance arrangements. In this article, we address three questions: how (1) structures, (2) coordination mechanisms, and ...
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作者:Mendoza, Juan P.; Wielhouwer, Jacco L.
作者单位:Vrije Universiteit Amsterdam
摘要:Several studies indicate that people are less compliant when they feel distrusted. This can pose a challenge for public administration, as some forms of control may signal distrust towards people and could undermine their motivation to comply. In this study, we question whether feeling distrusted is necessarily negative for compliance. In two experiments on tax compliance (N = 239), we examine the case in which the individual is distrusted by the authority. Mediation analyses indicate that dis...