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作者：Jugl, Marlene
作者单位：Bocconi University
摘要：Administrative traditions (AT) are a prominent approach to classify and compare administrative systems across countries, yet there is a lack of agreement on the definition and conceptual dimensions of AT. This article addresses this gap by synthesizing existing knowledge on AT and refining its conceptualization in three steps. First, a systematic review of 505 publications since 1998 elucidates the diverse understandings of AT and the study contexts in which the concept is used. Secondly, ten ...
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作者：Seo, Danbi
作者单位：Arizona State University; Arizona State University-Downtown Phoenix
摘要：Sustaining collaboration over time is vital for its effectiveness and long-term success but presents challenges, especially for actors with capacity constraints. This study introduces capacity tensions as a central challenge in collaborative efforts, referring to the strain that arises when the capacity needed for effective engagement exceeds the capacity actors have available. This gap creates competing demands, as actors must balance what they can realistically contribute with what the colla...
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作者：Keppeler, Florian; Borchert, Jana; Pedersen, Mogens Jin; Nielsen, Vibeke Lehmann
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作者：Kleizen, Bjorn; Van Dooren, Wouter; Maccarthaigh, Muiris; Vanden Abbeele, Celine
作者单位：University of Antwerp; Queens University Belfast
摘要：In recent years, there have been numerous cases where citizens have found themselves stuck in highly protracted administrative processes affecting outcomes vital to their lives and livelihoods. However, systematic inquiries into the experience of being trapped by bureaucratic procedures or state inaction for sometimes multiple years are still lacking. To study the interactions between citizens and the state when long waiting times and significant outcomes are involved, we introduce the concept...
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作者：Zufall, Elise; Scott, Tyler A.; Lubell, Mark; Mendez-Barrientos, Linda Esteli
作者单位：University of California System; University of California Davis; University of California System; University of California Davis; University of California System; University of California Davis; University of Denver
摘要：State and federal governments use governance platforms to achieve central policy goals through distributed action at the local level. For example, California's 2014 Sustainable Groundwater Management Act (SGMA) mandates local policy actors to work together to create new groundwater management institutions and plans. We argue that governance platforms entail a principal-agent problem where local decisions may deviate from central goals. We apply this argument to SGMA implementation, where local...
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作者：Edri-Peer, Ofek; Cohen, Nissim
作者单位：University of Haifa
摘要：Street-level bureaucrats' (SLBs) coping mechanisms are an integral part of their interaction with clients, and as such have received much research attention. Since the last review of the behavioral coping mechanisms adopted by SLBs, conducted more than 10 years ago, many researchers have focused on understanding these mechanisms and what influences them. Using the PRISMA model, we conducted a systematic review of 165 studies to update our understanding and explore the manifestations of both ol...
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作者：Mendoza, Juan P.; Wielhouwer, Jacco L.
作者单位：Vrije Universiteit Amsterdam
摘要：Several studies indicate that people are less compliant when they feel distrusted. This can pose a challenge for public administration, as some forms of control may signal distrust towards people and could undermine their motivation to comply. In this study, we question whether feeling distrusted is necessarily negative for compliance. In two experiments on tax compliance (N = 239), we examine the case in which the individual is distrusted by the authority. Mediation analyses indicate that dis...
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作者：Alon-Barkat, Saar; Busuioc, Madalina; Schwoerer, Kayla; Weissmuller, Kristina S.
作者单位：University of Haifa; Vrije Universiteit Amsterdam; State University of New York (SUNY) System
摘要：As public bodies increasingly adopt AI technologies in their work, there is simultaneously growing attention to the risk that the reliance on the technology may introduce biases and produce discriminatory administrative outcomes, as demonstrated by multiple real-world cases. Our contribution addresses a core theoretical puzzle: with AI algorithms being increasingly embedded across public services, we lack crucial knowledge about how citizens assign responsibility to public organizations for al...
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作者：Zhang, Yujie
作者单位：Chongqing University
摘要：This article draws on multisited ethnographic fieldwork conducted from 2021 to 2024 across six Chinese cities, encompassing twenty-eight semi-structured interviews, sixteen roundtable discussions with seventy-five participants, and over 300 hours of direct observations and covert site visits. Building on street-level bureaucracy theory, the study recasts emotional labor as a latent engine of governance rather than a mere coping mechanism. Specifically focusing on female street-level bureaucrat...
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作者：Li, Yanwei; Yu, Hongbo
作者单位：Shandong University; Shandong University; Nanjing Normal University
摘要：Governments worldwide have established accountability as a key mechanism to promote public employees' work behaviors. In this study, we propose that changes in two critical aspects of accountability-intensity and obligation-have distinct effects on public employees' work drive. Increased accountability intensity, characterized by close supervision and strict sanctions, can reduce intrinsic motivation and decrease public employees' willingness to engage in their tasks proactively. Conversely, t...
