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作者：Xu, Heng; Teo, Hock-Hai; Tan, Bernard C. Y.; Agarwal, Ritu
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; National University of Singapore; University System of Maryland; University of Maryland College Park
摘要：This study seeks to clarify the nature of control in the context of information privacy to generate insights into the effects of different privacy assurance approaches on context-specific concerns for information privacy. We theorize that such effects are exhibited through mediation by perceived control over personal information and develop arguments in support of the interaction effects involving different privacy assurance approaches (individual self-protection, industry self-regulation, and...
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作者：Williams, Robin; Pollock, Neil
作者单位：University of Edinburgh; University of Edinburgh
摘要：The single site implementation study is an invaluable tool for studying the large-scale enterprise solution. Together with constructivist frameworks and ethnographic approaches it has allowed the development of rich local pictures of the immediate and adaptive response by user organizations to the take-up of what are, today, often generic packaged systems. However, to view the packaged enterprise solution principally at the place where the user encounters it also has limitations. It produces s...
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作者：Guo, Zhiling; Koehler, Gary J.; Whinston, Andrew B.
作者单位：City University of Hong Kong; State University System of Florida; University of Florida; University of Texas System; University of Texas Austin
摘要：Online auction markets play increasingly important roles for resource allocations in distributed systems. This paper builds upon a market-based framework presented by Guo et al. (Guo, Z., G. J. Koehler, A. B. Whinston. 2007. A market-based optimization algorithm for distributed systems. Management Sci. 53(8) 1345-1458), where a distributed system optimization problem is solved by self-interested agents iteratively trading bundled resources in a double auction market run by a dealer. We extend ...
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作者：Liu, Dengpan; Kumar, Subodha; Mookerjee, Vijay S.
作者单位：University of Alabama System; University of Alabama Huntsville; Texas A&M University System; Texas A&M University College Station; Mays Business School; University of Texas System; University of Texas Dallas
摘要：We consider advertising problems under an information technology (IT) capacity constraint encountered by electronic retailers in a duopolistic setting. There is a considerable amount of literature on advertising games between firms, yet introducing an IT capacity constraint fundamentally changes this problem. In the presence of information processing constraints, although advertising may still cause a customer to switch, it may not result in a sale, i.e., the customer may be lost by both firms...
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作者：Subramanyam, Ramanath; Ramasubbu, Narayan; Krishnan, M. S.
作者单位：University of Illinois System; University of Illinois Urbana-Champaign; Singapore Management University
摘要：Simultaneously achieving efficiency and flexibility in enterprise software production has been a considerable challenge for firms. Newer software development paradigms such as component-based and model-driven development attempt to overcome this challenge by emphasizing modular design of complex systems. However, there is a paucity of rigorous empirical research on the use of such software methodologies and the associated extent to which trade-offs between efficiency and flexibility can be inf...
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作者：Setia, Pankaj; Rajagopalan, Balaji; Sambamurthy, Vallabh; Calantone, Roger
作者单位：University of Arkansas System; University of Arkansas Fayetteville; Oakland University; Michigan State University; Michigan State University's Broad College of Business
摘要：Open-source software development is the next stage in the evolution of product development, particularly software products. Compared with the prevailing proprietary approaches, open-source software products are developed by co-opting external developers and prospective users. Although a core group of developers might still play a key role in the initial design and development, a notable aspect of the open-source software paradigm is the role of peripheral developers in the enhancement and popu...
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作者：Caliendo, Marco; Clement, Michel; Papies, Dominik; Scheel-Kopeinig, Sabine
作者单位：University of Potsdam; IZA Institute Labor Economics; University of Hamburg; University of Cologne
摘要：Dealing with spam is very costly, and many organizations have tried to reduce spam-related costs by installing spam filters. Relying on modern econometric methods to reduce the selection bias of installing a spam filter, we use a unique data setting implemented at a German university to measure the costs associated with spam and the costs savings of spam filters. Our methodological framework accounts for effect heterogeneity and can be easily used to estimate the effect of other IS technologie...
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作者：Susarla, Anjana; Oh, Jeong-Ha; Tan, Yong
作者单位：Carnegie Mellon University; University of Texas System; University of Texas Dallas; University of Washington; University of Washington Seattle
摘要：This paper is motivated by the success of YouTube, which is attractive to content creators as well as corporations for its potential to rapidly disseminate digital content. The networked structure of interactions on YouTube and the tremendous variation in the success of videos posted online lends itself to an inquiry of the role of social influence. Using a unique data set of video information and user information collected from YouTube, we find that social interactions are influential not onl...
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作者：Kim, Youngsoo; Krishnan, Ramayya; Argote, Linda
作者单位：Singapore Management University; Carnegie Mellon University; Carnegie Mellon University
摘要：We analyze learning and knowledge transfer in a computing call center. The information technology (IT) technical services provided by call centers are characterized by constant changes in relevant knowledge and a wide variety of support requests. Under this IT problem-solving context, we analyze the learning curve relationship between problem-solving experience and performance enhancement. Based on data collected from a university computing call center consisting of different types of consulta...
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作者：Sasidharan, Sharath; Santhanam, Radhika; Brass, Daniel J.; Sambamurthy, Vallabh
作者单位：University of Kentucky; Michigan State University; Michigan State University's Broad College of Business
摘要：The implementation of enterprise systems has yielded mixed and unpredictable outcomes in organizations. Although the focus of prior research has been on training and individual self-efficacy as important enablers, we examine the roles that the social network structures of employees, and the organizational units where they work, play in influencing the postimplementation success. Data were gathered across several units within. a large organization: immediately after the implementation, six mont...
