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作者：Mani, Deepa; Barua, Anitesh; Whinston, Andrew B.
作者单位：Indian School of Business (ISB); University of Texas System; University of Texas Austin
摘要：The emergence of information-intensive business process outsourcing (BPO) relationships calls for the study of exchange performance beyond traditional considerations of the contractual structure that facilitates cooperative intent to include the information structure that facilitates the mutual exchange of information to enact cooperative intent and coordinate actions between the user firm and the service provider. Yet, there has been little analysis of the drivers and performance effects of t...
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作者：Dos Santos, Brian L.; Zheng, Zhiqiang (Eric); Mookerjee, Vijay S.; Chen, Hongyu
作者单位：University of Louisville; University of Texas System; University of Texas Dallas
摘要：Today, few firms could survive for very long without their computer systems. IT has permeated every corner of firms. Firms have reached the current state in their use of IT because IT has provided myriad opportunities for firms to improve performance and, firms have availed themselves of these opportunities. Some have argued, however, that the opportunities for firms to improve their performance through new uses of IT have been declining. Are the opportunities to use TT to improve firm perform...
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作者：Johar, Monica; Kumar, Nanda; Mookeijee, Vijay
作者单位：University of North Carolina; University of North Carolina Charlotte; University of Texas System; University of Texas Dallas
摘要：We consider a publisher that earns advertising revenue while providing content to serve a heterogeneous population of consumers. The consumers derive benefit from consuming content but suffer from delivery delays. A publisher's content provision strategy comprises two decisions: (a) the content quality (affecting consumption benefit) and (b) the content distribution delay (affecting consumption cost). The focus here is on how a publisher should choose the content provision strategy in the pres...
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作者：Mishra, Abhay Nath; Anderson, Catherine; Angst, Corey M.; Agarwal, Ritu
作者单位：University System of Georgia; Georgia State University; University of Virginia; University of Notre Dame; University System of Maryland; University of Maryland College Park
摘要：With the lack of timely and relevant patient information at the point of care increasingly being linked to adverse medical outcomes, effective management and exchange of patient data has emerged as a strategic imperative for the healthcare industry. Healthcare informaticians have suggested that electronic health record systems (EHRS) can facilitate information sharing within and between healthcare stakeholders such as physician practices, hospitals, insurance companies, and laboratories. We ex...
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作者：Mehra, Amit; Bala, Ram; Sankaranarayanan, Ramesh
作者单位：Indian School of Business (ISB); University of Connecticut
摘要：The introduction of product upgrades in a competitive environment is commonly observed in the software industry. When introducing a new product, a software vendor may employ behavior-based price discrimination (BBPD) by offering a discount over its market price to entice existing customers of the competitor. This type of pricing is referred to as competitive upgrade discount pricing and is possible because the vendor can use proof of purchase of a competitor's product as credible evidence to o...
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作者：Gefen, David; Pavlou, Paul A.
作者单位：Drexel University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：A prevalent assumption in the literature is that trust and risk are always relevant in online marketplaces, and that there is always a need to build trust and reduce risk irrespective of context. Challenging this assumption, this study seeks to identify the boundaries of the effects of trust and risk on transaction activity in the context of institutional structures in online marketplaces. The perceived effectiveness of institutional structures (PETS), defined as the extent buyers believe that...
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作者：Yang, Lili; Su, Guofeng; Yuan, Hongyong
作者单位：Loughborough University; Tsinghua University
摘要：This paper investigates the challenges faced in designing an integrated information platform for emergency response management and uses the Beijing Olympic Games as a case study. The research methods are grounded in action research, participatory design, and situation-awareness oriented design. The completion of a more than two-year industrial secondment and six-month field studies ensured that a full understanding of user requirements had been obtained. A service-centered architecture was pro...
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作者：Butler, Brian S.; Wang, Xiaoqing
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; University System of Maryland; University of Maryland College Park
摘要：Increasingly, online discussion communities are used to support activities ranging from software development to political campaigns. An important feature of an online discussion community is its content boundaries, which are individual perceptions of what materials and discussions are part of the community and what are not, and how that community is related to others within a larger system. Yet in spite of its importance, many community infrastructures allow individual participants to reshape ...
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作者：Kim, Hee-Woong; Chan, Hock Chuan; Kankanhalli, Atreyi
作者单位：Yonsei University; National University of Singapore
摘要：The sale of digital items, such as avatars and decorative objects, is becoming an important source of revenue for virtual community (VC) websites. However, some websites are unable to leverage this source of revenue, and there is a corresponding lack of understanding about what motivates people to purchase digital items in VCs. To explain the phenomenon, we develop a model based on the theory of self-presentation. The model proposes that the desire for online self-presentation is a key driver ...
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作者：Lim, Eric T. K.; Tan, Chee-Wee; Cyr, Dianne; Pan, Shan L.; Xiao, Bo
作者单位：University of Groningen; Simon Fraser University; National University of Singapore; Hong Kong Baptist University
摘要：E-governments have become an increasingly integral part of the virtual economic landscape. However, e-government systems have been plagued by an unsatisfactory, or even a decreasing, level of trust among citizen users. The political exclusivity and longstanding bureaucracy of governmental institutions have amplified the level of difficulty in gaining citizens' acceptance of e-government systems. Through the synthesis of trust-building processes with trust relational forms, we construct a multi...
