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作者:Zhang, Kunpeng; Moe, Wendy
作者单位:University System of Maryland; University of Maryland College Park; University System of Maryland; University of Maryland College Park
摘要:For decades, brand managers have monitored brand health with the use of consumer surveys, which have been refined to address issues related to sampling bias, response bias, leading questions, etc. However, with the advance of Web 2.0 and the internet, consumers have turned to social media to express their opinions on a variety of topics and, subsequently, have generated an extremely large amount of interaction data with brands. Analyzing these publicly available data to measure brand health ha...
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作者:Adamopoulos, Panagiotis; Todri, Vilma; Ghose, Anindya
作者单位:Emory University; New York University
摘要:The internet of things (IoT) is rapidly becoming one of the most popular emerging technologies in business and society. One of the major verticals that has recently begun to effectively use IoT technologies is the retail industry. Given the unprecedented opportunities IoT generates for brands and retailers, it is important to glean timely insights regarding the business value of IoT and understand whether the introduction of an IoT technology as an alternative purchase channel for consumers af...
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作者:Pamuru, Vandith; Khern-am-nuai, Warut; Kannan, Karthik
作者单位:Indian School of Business (ISB); McGill University; Purdue University System; Purdue University
摘要:Pokemon Go, a mobile game that utilizes augmented reality (AR) technology, garnered tremendous public interest upon release with an average of 20 million active daily users. The game combines geospatial elements with gamification practices to incentivize user movement in the physical world. In this study, we examine the potential externalities that such incentives may have on associated businesses. Particularly, we study the impact of Pokemon Go on local restaurants by using online reviews as ...
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作者:Gao, Qiang; Lin, Mingfeng; Wu, D. J.
作者单位:City University of New York (CUNY) System; Baruch College (CUNY); University System of Georgia; Georgia Institute of Technology
摘要:Despite the growing popularity of online public funding for education (i.e., crowdfunding), controversy persists about whether teachers' efforts to use this channel are justified and whether donations thus received can actually make a difference in students' academic performance. We present the first empirical evidence of the positive influence of online education crowdfunding after teachers successfully raise funds. Using data from California public school teachers and their students, as well...
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作者:Hong, Yili; Peng, Jing; Burtch, Gordon; Huang, Ni
作者单位:University of Houston System; University of Houston; University of Connecticut; Boston University
摘要:This study examines the role of text-based direct messaging systems in online labor markets, which provide a communication channel between workers and employers, adding a personal touch to the exchange of online labor. We propose the effect of workers' use of the direct messaging system on employers' hiring decisions and conceptualize the information role of direct messaging. To empirically evaluate the information role of the direct messaging system, we leverage data on the direct messaging a...
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作者:Haislip, Jacob; Lim, Jee-Hae; Pinsker, Robert
作者单位:Texas Tech University System; Texas Tech University; University of Hawaii System; University of Hawaii Manoa; State University System of Florida; Florida Atlantic University
摘要:Data security breaches (DSBs) are increasing investor and regulator pressure on firms to improve their IT governance (ITG) in an effort to mitigate the related risk. Drawing on upper echelon theory, we argue that DSB risk cannot be mitigated by one executive alone, but, rather, is a shared leadership responsibility of the top management team (TMT; i.e., Chief Executive Officer (CEO), Chief Financial Officer (CFO), and Chief Information Officer (CIO)). By examining a sample of DSBs from 2005 to...
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作者:Thanh Nguyen; Kannan, Karthik
作者单位:Purdue University System; Purdue University
摘要:We study the welfare implications of competing middlemen in a two-sided market, where goods are intermediated between providers and purchasers. In our model, each intermediary sets the quantities it intermediates, and the prices are a consequence of a Cournot competition. Our analysis shows that, unlike traditional markets, increasing competition is not always beneficial for market efficiency and that mergers can have an ambiguous effect on efficiency. We also analyze how the underlying networ...
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作者:Ke, Weiling; Kang, Lele; Tan, Chuan-Hoo; Peng, Chih-Hung
作者单位:Southern University of Science & Technology; Nanjing University; National University of Singapore; National Chengchi University
摘要:An enterprise system (ES) is an organization-wide information technology system that embeds organizational policies and rules guiding operations. ES users need to not only gain proficiency in interacting with the system but also develop competence to obtain faithful representations of business processes from the system and act upon such information effectively. Thus, the extent to which an organization can extract value from ES depends on an employee's potential to use the ES to its fullest ex...
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作者:Bichler, Martin; Hammerl, Alexander; Morrill, Thayer; Waldherr, Stefan
作者单位:Technical University of Munich; North Carolina State University
摘要:Matching with preferences has great potential to coordinate the efficient allocation of scarce resources in organizations when monetary transfers are not available and thus can provide a powerful design principle for information systems. Unfortunately, it is well known that it is impossible to combine all three properties of truthfulness, efficiency, and fairness (i.e., envy freeness) in matching with preferences. Established mechanisms are either efficient or envy free, and the efficiency los...
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作者:Dhyne, Emmanuel; Konings, Jozef; Van den Bosch, Jeroen; Vanormelingen, Stijn
作者单位:European Central Bank; National Bank of Belgium; University of Mons; University of Liverpool; KU Leuven; Centre for Economic Policy Research - UK; Interuniversity Microelectronics Centre
摘要:This paper uses a new microdata set of business-to-business firm-level transactions in Belgium to construct a measure of information and communication technology (ICT) investment at the firm level, which we combine with the income statement of firms to analyze the impact of ICT on productivity. We find that a firm investing an additional euro in ICT increases value added by 1 euro and 35 cents on average. This marginal product of ICT investment increases with firm size and varies across sector...