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作者：Zhang, Dan; Cooper, William L.
作者单位：McGill University; University of Minnesota System; University of Minnesota Twin Cities
摘要：We study the effect of strategic customer behavior on pricing and rationing decisions of a firm selling a single product over two periods. The seller may limit the availability of the product (that is, ration) in the second (clearance) period. Some customers are strategic and respond to the firm's decisions by timing their purchases. When capacity is nonconstraining and the seller has pricing flexibility, we show that rationing in the clearance period cannot improve revenue. However, when pric...
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作者：Arkali, Goekcen; Dawande, Milind; Sriskandarajah, Chelliah
作者单位：University of Texas System; University of Texas Dallas
摘要：We consider the scheduling of ground station support times to low Earth orbit (LEO) satellites with overlapping visibilities. LEO satellites typically complete a revolution around the Earth in less than four hours at an altitude of a few hundred miles and are part of the critical infrastructure for natural resource management, crop yield estimation, meteorology, flood control, communication, and space research. Because these satellites are quite expensive to launch and operate, utilizing them ...
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作者：Grossler, Andreas; Thun, Joern-Henrik; Milling, Peter M.
作者单位：Radboud University Nijmegen; University of Mannheim
摘要：The purpose of the paper is to demonstrate the usefulness of (1) system dynamics as a structural theory for operations management and (2) system dynamics models as content theories in operations management. The key findings are that, although feedback loops, accumulation processes, and delays exist and are widespread in operations management, often these phenomena are ignored completely or not considered appropriately. Hence, it is reasoned why system dynamics is well suited as an approach for...
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作者：Spohrer, Jim; Maglio, Paul P.
作者单位：International Business Machines (IBM); IBM USA
摘要：The current growth of the service sector in global economies is unparalleled in human history-by scale and speed of labor migration. Even large manufacturing firms are seeing dramatic shifts in percent revenue derived from services. The need for service innovations to fuel further economic growth and to raise the quality and productivity levels of services has never been greater. Services are moving to center stage in the global arena, especially knowledge-intensive business services aimed at ...
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作者：Haruvy, Ernan; Sethi, Suresh P.; Zhou, Jing
作者单位：University of Texas System; University of Texas Dallas; University of North Carolina; University of North Carolina Charlotte
摘要：We examine optimal control decisions regarding pricing, network size, and hiring strategy in the context of open source software development. Opening the source code to a software product often implies that consumers would not pay for the software product itself. However, revenues may be generated from complementary products. A software firm may be willing to open the source code to its software if it stands to build a network for its complementary products. The rapid network growth is doubly ...
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作者：Feng, Qi; Mookerjee, Vijay S.; Sethi, Suresh P.
作者单位：University of Texas System; University of Texas Austin; University of Texas System; University of Texas Dallas
摘要：We develop a general model for software development process and propose a policy to manage system coordination using system fault reports (e.g., interface inconsistencies, parameter mismatches, etc.). These reports are used to determine the timing of coordination activities that remove faults. We show that under an optimal policy, coordination should be performed only if a threshold fault count has been exceeded. We apply the policy to software development processes and compare the management ...
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作者：Dietrich, Brenda; Paleologo, Giuseppe A.; Wynter, Laura
作者单位：International Business Machines (IBM); IBM USA
摘要：A significant portion of the services industry is focused on providing services (medical, legal, financial, personal, and travel) to individuals. However, studies have shown that a less visible but rapidly growing segment of the service sector comprises firms that provide business functions to other businesses. The sector covers tasks such as payroll processing, procurement, and information systems management, as well as business consulting, technical support, call center operations, and softw...
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作者：Gaimon, Cheryl
作者单位：University System of Georgia; Georgia Institute of Technology
摘要：We highlight many of the traditional research themes in the management of technology as well as research themes on emerging topics such as those that appear in this focused issue. The discussion demonstrates the breadth and multidisciplinary nature of management of technology as well as the variety of methods employed in management of technology research. We conclude by offering a list of research themes that are of particular interest to the Management of Technology Department of Production a...
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作者：Zhao, Xuan
作者单位：Wilfrid Laurier University
摘要：We investigate a supply chain system with a common supplier selling to downstream retailers who are engaged in both price and inventory competition. We establish the existence and uniqueness of the pure-strategy Nash equilibrium for the retailer game and study how a supplier can coordinate the system to achieve the best performance. Our main conclusions are as follows: First, a buyback contract can be used to coordinate retailers competing on both price and inventory in a sense that optimal re...
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作者：Rungtusanatham, M. Johnny; Salvador, Fabrizio
作者单位：University of Minnesota System; University of Minnesota Twin Cities; IE University
摘要：Research on mass customization has largely overlooked the issue of organizational change associated with the mass production-to-mass customization transition. To address this gap in the literature, we conduct a longitudinal case study of a manufacturing facility belonging to a division of a Fortune 1000 discrete manufacturing firm as it seeks to transition from mass production to mass customization. We empirically identify five factors hindering the mass production-to-mass customization transi...
