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作者：Wang, Yong; Perera, Sandun C.; Mangla, Sachin K.; Han, Linna; Song, Malin
作者单位：Dongbei University of Finance & Economics; Nevada System of Higher Education (NSHE); University of Nevada Reno; O.P. Jindal Global University; University of Plymouth; Anhui University of Finance & Economics; Anhui University of Finance & Economics
摘要：Ensuring universal health coverage is one of the top priorities under the United Nations' Sustainable Development Goals (SDGs). The World Health Organization recognizes the critical role of the health workforce in promoting this mission. However, developing countries throughout the world often experience shortages in the health workforce, especially during pandemic outbreaks such as coronavirus disease 2019. Governments and humanitarian organizations worldwide have supported health workforce d...
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作者：Frazelle, Andrew E.; Huang, Tingliang; Wei, Yehua
作者单位：University of Texas System; University of Texas Dallas; University of Tennessee System; University of Tennessee Knoxville; Duke University
摘要：Self-interested customers' form of reasoning and its consequences for system performance affect the planning decisions of service providers. We study procedurally rational customers-customers who make decisions based on a sample containing anecdotes of the system times experienced by other customers. Specifically, we consider procedurally rational customers in two-station service networks with open routing, that is, customers can choose the order in which to visit the stations. Because some ac...
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作者：Dai, Jing; Deng, Mingcherng; Yan, Yan
作者单位：Southwestern University of Finance & Economics - China; City University of New York (CUNY) System; Baruch College (CUNY); City University of New York (CUNY) System
摘要：We empirically examine the effect of customers' social capital on the financial performance of suppliers. Social capital, as captured by the strength of secular norms and the density of social networks in local geographical regions, reflects social influences surrounding corporate headquarters. Because customers' social capital could constrain their opportunistic behaviors and improve supply chain collaboration through its influence on managers' moral values and external monitoring, we hypothe...
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作者：Babar, Yash; Chan, Jason; Choi, Ben
作者单位：University of Wisconsin System; University of Wisconsin Madison; University of Minnesota System; University of Minnesota Twin Cities; Nanyang Technological University
摘要：Exercise-tracking apps are digital tools for delivering personalized behavioral interventions. Despite the growing usage of exercise applications, the efficacy of in-exercise app features in driving usage and athletic outcomes remains poorly understood. To remain competitive, sports organizations now need to leverage tracking tools to efficiently allocate resources and streamline training regimens and interventions for their core assets (i.e., athletes). In response to these operational needs,...
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作者：Bhargava, Hemant K.; Qu, Xinxue (Shawn); Son, Yoonseock; Sun, Daewon
作者单位：University of California System; University of California Davis; University of Notre Dame
摘要：Online crowdfunding platforms have created new avenues for investors to finance existing businesses or new business ventures of project creators. Project creators who launch crowdfunding campaigns can provide progress updates to potential investors throughout the fundraising process, helping to alleviate potential investors' uncertainty about the project's success. However, limited attention has been given to the strategic decisions of project creators on when to provide campaign updates. In t...
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作者：Huang, Yiwei; Zhu, Yunxia; Majumdar, Mayukh; Shetty, Bala; Sriskandarajah, Chelliah
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; University of Nebraska System; University of Nebraska Lincoln; University of San Diego; Texas A&M University System; Texas A&M University College Station; Mays Business School
摘要：We study the U.S. Coin Supply Chain from both the demand and supply side perspectives to improve coin circulation in the economy. More specifically, we provide an operating policy for Depository Institutions (DIs) to improve their efficiency in packaging, distributing, coordinating, and managing the inventory of coins. We further propose a new policy (via a Rewards Program) to increase coin circulation in the economy and optimally determine a reward price, which, if implemented by the Federal ...
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作者：Zhu, Kai; Khern-am-nuai, Warut; Yu, Yinan
作者单位：Bocconi University; McGill University; University of Oklahoma System; University of Oklahoma - Norman
摘要：Social interactions are becoming increasingly central to the day-to-day operations of digital platforms. In this study, we investigate how negative peer feedback shapes user behavior in an online review platform. Leveraging fine-grained digital trace data of users throughout their tenure on the platform, we find interesting insights regarding the impact of negative peer feedback. First, negative feedback improves user retention on the platform relative to users who receive no feedback at all. ...
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作者：Garg, Anurag; Demirezen, Emre M.; Dogan, Kutsal; Cheng, Hsing Kenneth
作者单位：University of Kansas; State University System of Florida; University of Florida
摘要：The economic significance of Internet of Things (IoT) platforms is evident from the proliferation of smart home assistant platforms like Amazon Alexa and Google Home that center themselves around providing unique and connected experiences to users. Customers do not perceive these platforms valuable if they do not experience adequate levels of quality and security from both the platform and applications (apps) they use. Therefore, the IoT platform provider as well as app developers need to go b...
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作者：Guo, Yutong; Zhang, Ying; Goh, Khim-Yong; Peng, Xixian
作者单位：The Chinese University of Hong Kong, Shenzhen; University of Auckland; National University of Singapore; Zhejiang University; Zhejiang University
摘要：As an emerging social technology, live streaming has facilitated a synchronous and interactive selling setting for e-commerce sellers and consumers. Despite growing operations management (OM) in e-commerce live streaming (ELS), the prior literature has largely neglected the directive social operations of ELS broadcasters, which are crucial to a company's business operations and marketing strategies. To mitigate this gap, we investigated the effects of social call-to-actions (SCTAs), an ELS-spe...
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作者：Roy, Dwaipayan; Mishra, Anant; Sinha, Kingshuk K.
作者单位：University of Virginia; University of Minnesota System; University of Minnesota Twin Cities
摘要：To encourage small business inclusion in public procurement, the U.S. federal government has established the set-aside program that mandates government agencies to award a portion of their contracts to small businesses. We study whether and to what extent the performance of R&D contracts awarded through this program differs from those awarded through open competition. Analyzing a large dataset of federal R&D contracts, we find that despite restricting competition to small businesses, set-aside...
