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作者:Lin, Jiaxin; Choi, Tsan-Ming; Kuo, Yong-Hong
作者单位:University of Hong Kong; University of Liverpool
摘要:In retail operations, free sample trial (FST) and product return with money-back guarantee (MBG) both serve as important strategies to reduce consumers' worries and valuation uncertainty. This paper is the first study which analytically examines when and whether an online retailer should provide both strategies simultaneously, and when one strategy outperforms the other. We consider an online retailer selling to consumers who are uncertain about the product values when making purchasing decisi...
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作者:Adamopoulos, Panagiotis; Todri, Vilma
作者单位:Emory University
摘要:Consumers often rely on their social connections or social technologies, such as (automated) system-generated recommender systems, to navigate the proliferation of diverse products and services offered in online and offline markets and cope with the corresponding choice overload. In this study, we investigate the relationship between the consumers' social connectedness and the economic impact of recommender systems. Specifically, we examine whether the social connectedness levels of consumers ...
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作者:Ghosh, Vashkar; Paul, Anand; Yang, Zhechao; Zhu, Lingjiong
作者单位:University of North Carolina; University of North Carolina Greensboro; State University System of Florida; University of Florida; State University System of Florida; Florida State University
摘要:This paper studies the challenges involved in production planning in coproduction systems, specifically the production of semiconductor chips for light-emitting diodes (LEDs). The production output in this industry is characterized by a stochastic distribution over the targeted production metric; thus the whole range of production is not suitable for a specific application. We formulate a novel stochastic profit optimization problem with random production output and random demand-based on info...
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作者:Kang, Kang; Doroudi, Sherwin; Delasay, Mohammad
作者单位:University of Minnesota System; University of Minnesota Twin Cities; State University of New York (SUNY) System; Stony Brook University
摘要:Motivated by the popularity of mobile-order-and-pay applications, especially in fast-casual food restaurants and coffee shops, we study omnichannel service systems-where customers can employ mobile applications for self-ordering-with respect to sojourn times, throughput, and social welfare. Our models are two-stage queues with two customer classes: Walk-ins and mobiles. We identify Pareto efficient prioritization policies, highlighting trade-offs between each class's mean sojourn times. We all...
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作者:Mohammadi, Mina; Heese, H. Sebastian; Kraft, Tim
作者单位:North Carolina State University
摘要:The recently enacted Inflation Reduction Act (IRA) includes a number of incentive-based programs (e.g., tax credits) designed to motivate firms to develop new clean technologies for fighting climate change. However, the IRA also includes a fee firms incur for excessive methane emissions. This represents the first time the United States government has ever levied a fee on greenhouse gas emissions, and it raises an interesting research question-how should a budget-constrained regulator balance t...
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作者:Lyu, Gaoyan; Tian, Lin; Wang, Wei
作者单位:Beijing Institute of Technology; Fudan University; Nankai University
摘要:With two-sided platforms becoming an increasingly ubiquitous business model, quality is a vital factor for the success of high-technology platforms that face fierce competition. To maintain competency, high-technology platforms commonly use two quality regulation strategies: the exclusion strategy (E strategy), in which the platform denies access to low-quality complementors, and the subsidization strategy (S strategy), in which the platform provides a fixed subsidy to high-quality complemento...
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作者:Chung, Hakjin; Ahn, Hyun-soo; Lee, Myeonghun; Kim, Sang Won
作者单位:Korea Advanced Institute of Science & Technology (KAIST); University of Michigan System; University of Michigan
摘要:Government plays a critical role in developing and adopting new products with social benefits. We study how the government should mix two different subsidies-a technology-push subsidy, which awards manufacturers for cost-reducing R&D efforts, and a demand-pull subsidy, which directly rewards customers-when multiple firms compete in the presence of spillover. We develop a model with the government and two firms: The government first announces a subsidy policy, then the two firms decide R&D inve...
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作者:Duhaylongsod, Jose Benedicto; Zhao, Yingshuai
作者单位:IESEG School of Management; University of Cologne
摘要:This article investigates a setting where the retailer invests costly effort to shape demand, such as reducing demand fluctuation through demand-control effort or increasing demand levels with demand-promotion effort. We explore the preference bias between these two effort types and examine the impact of such a bias on profit performance. The experimental findings reveal that actual effort investments exhibit a significant preference bias for promotion effort in the low-profit condition, while...
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作者:Zhang, Yiying; Peng, Xiaosong (David); Zhao, Xiande; Lei, Yang
作者单位:Hunan University; Lehigh University; China Europe International Business School; Southern University of Science & Technology
摘要:E-commerce platforms are playing an increasingly important role in influencing manufacturers' supply chain and product decisions. An emerging supply chain innovation, known as the platform-based consumer-to-manufacturer (PC2M) model, has been initiated by several large e-commerce platforms based on established digital links between consumers and manufacturers. These links enable consumer inputs into manufacturers' operations, indirectly by capturing consumer preferences from platform-accumulat...
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作者:Jia, Hui; Hilafu, Haileab; Bichescu, Bogdan
作者单位:Dongbei University of Finance & Economics; University of Tennessee System; University of Tennessee Knoxville
摘要:Hospital-physician integration has been increasingly considered a potential solution for the underlying challenges hospitals face as they are adapting to value-based healthcare services. We adopt an activity-based measure of integration (ABI) to investigate the relationship between integration and care outcomes, namely in-hospital mortality risk, length of stay (LOS), and 30-day readmission risk. ABI is measured based on a group of physicians who handle a specific procedure, coronary artery by...