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作者：Banker, Rajiv D.; Huang, Rong; Li, Xiaorong; Yan, Yan
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; Fudan University; Shanghai Jiao Tong University; City University of New York (CUNY) System; Queens College NY (CUNY)
摘要：This study investigates the impact of firms' strategic positioning on cost structure. Using textual analysis based on 10-K filings, we capture business strategy along three dimensions: product leadership, customer intimacy, and operational excellence. Firms pursuing the product leadership strategy emphasize innovation and confront high congestion risk caused by rapid growth. We find that these firms display a more rigid cost structure by incurring higher strategic fixed investments in R&D and ...
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作者：Zhang, Wenchang; Liu, Chewei; Ming, Liu; Cheng, Yue
作者单位：Indiana University System; Indiana University Bloomington; IU Kelley School of Business; The Chinese University of Hong Kong, Shenzhen; Peking University; Peking University Shenzhen Graduate School (PKU Shenzhen)
摘要：Live-streaming commerce, a combination of live streaming and e-commerce on social media platforms, has been a huge phenomenon over the past few years. Recently, the lucky draw (also known as sweepstakes) stands out as one of the most popular promotion innovations for traffic acquisition in live-streaming commerce. As a non-price-based operational lever, lucky draws offer not only utilitarian benefits (i.e., winning rewards) but also social values that engage and entertain participants (i.e., p...
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作者：Hou, Jingbo; Liang, Chen; Chen, Pei-yu
作者单位：Santa Clara University; University of Connecticut; Arizona State University; Arizona State University-Tempe
摘要：Social technologies have revolutionized global connectivity, enabling instant sharing of information and virtual experiences of real-time events. In the context of natural disasters, including pandemics like COVID-19, these technologies can facilitate the dissemination of crucial localized information via social connectivity, enhancing awareness and preventive behavior even in areas not immediately threatened by the disaster or virus. Our paper investigates the relationship between socially pe...
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作者：Terekhov, Maxim A.; Demirezen, Emre M.; Aytug, Haldun
作者单位：State University System of Florida; University of Florida
摘要：This paper summarizes emerging practice and research issues in the health insurance industry. We provide an industry overview, epitomize business analytics applications, and outline current and emerging problems of interest to key stakeholders and researchers in information systems, operations management, and healthcare management. Specifically, we focus on three areas of research that are of importance to the health insurance industry as well as the healthcare system: (i) management and evalu...
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作者：Pamuru, Vandith; Kar, Wreetabrata; Khern-am-nuai, Warut
作者单位：Indian School of Business (ISB); State University of New York (SUNY) System; University at Buffalo, SUNY; McGill University
摘要：Non-financial incentives such as badges, ranks, and status are often used to encourage user participation on online platforms. This study focuses on the effect of one such incentive, status, in the context of a third-party restaurant-review platform. In contrast to previous research that has mainly focused on the effects of such incentives on subsequent contributions from users who gained statuses, we explore how the intrinsic and perceived quality of content generated by users is impacted aft...
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作者：Zhang, Yuxuan; Huang, Simin; Yang, S. Alex
作者单位：University of International Business & Economics; Tsinghua University; University of London; London Business School
摘要：To help small firms secure bank financing, large sellers often orchestrate joint finance programs, linking their small dealers with major banks that lend to all participating dealers based on the information the seller provides. We examine supply chain decisions (pricing and inventory) and lending terms under such seller-orchestrated financing programs. In loan pricing, we highlight a form of financial friction that is of particular importance under such schemes-bank capital regulation. Banks ...
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作者：Keppler, Samantha M.; Smilowitz, Karen R.
作者单位：University of Michigan System; University of Michigan; Northwestern University; Northwestern University
摘要：Nonprofit organizations amplify impact through relationships with K-12 schools, and these schools benefit from provided resources and services. Nonprofit provision of resources and services via schools is theoretically mutually beneficial, efficient, and effective. In practice, however, schools struggle to make the necessary investments to maintain relationships. Why? Through an inductive multimethods study of 81 nonprofit organizations and nine schools that partner with them, we find that sch...
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作者：Chen, Shi; Lei, Junfei; Moinzadeh, Kamran
作者单位：University of Washington; University of Washington Seattle; INSEAD Business School
摘要：The adoption of cloud computing has been accelerating over the last decade, while enterprise cloud users (firms) are struggling to manage their growing cloud expenditures in the face of intermittent digital demand surges caused by planned or random events. To deal with such challenges, a firm can employ reserved instances with the standard contract length (e.g., one year) to meet the stationary base demand, which we refer to as the base contracts, complemented by additional reserved instances ...
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作者：Hua, Shengya; Lei, Ying; Zhai, Xin
作者单位：South China Normal University; New York University; NYU Shanghai; Peking University
摘要：In choosing healthcare services, price and waiting time are two important factors that matter to patients. Price is set by healthcare providers, while waiting time is usually endogenously determined by patient choice and the healthcare provider's capacity investment. We study the pricing and capacity design for profit-driven hospitals offering two types of healthcare services-regular and premium-serving heterogeneous patients who choose from either of the two types of services. Patients make t...
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作者：Tang, Yi; Sinha, Kingshuk K.; Moen, Adam; Ertekin, Necati
作者单位：University of Minnesota System; University of Minnesota Twin Cities
摘要：The underserved population-i.e., individuals who identify themselves as non-female, non-heterosexual, or non-White-have long faced inequities when accessing traditional clinic-based mental health services. Individuals from the underserved population tend to use and benefit from these services less than their better-served counterparts (i.e., those who identify themselves as female, heterosexual, and White). This study investigates whether similar inequities exist within the context of mobile a...
