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作者:Zohar, D
作者单位:Technion Israel Institute of Technology
摘要:This article presents a leadership-based intervention model designed to modify supervisory monitoring and rewarding of subordinates' safety performance. Line supervisors received weekly feedback based on repeated episodic interviews with subordinates concerning the cumulative frequency of their safety-oriented interactions. This information identified the priority of safety over competing goals such as speed or schedules. Section managers received the same information and used it to communicat...
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作者:Gelfand, MJ; Higgins, M; Nishii, LH; Raver, JL; Dominguez, A; Murakami, F; Yamaguchi, S; Toyama, M
作者单位:University System of Maryland; University of Maryland College Park; University of Tokyo; University of Osaka
摘要:In this article, the authors advanced a cultural view of judgment biases in conflict and negotiation. The authors predicted that disputants' self-serving biases of fairness would be more prevalent in individualistic cultures, such as the United States, in which the self is served by focusing on one's positive attributes to stand out and be better than others, yet would be attenuated in collectivistic cultures, such as Japan, where the self is served by focusing on one's negative characteristic...
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作者:Dirks, KT; Ferrin, DL
作者单位:Washington University (WUSTL); State University of New York (SUNY) System; University at Buffalo, SUNY
摘要:In this study, the authors examined the findings and implications of the research on trust in leadership that has been conducted during the past 4 decades. First, the study provides estimates of the primary relationships between trust in leadership and key outcomes, antecedents, and correlates (k = 106). Second, the study explores how specifying the construct with alternative leadership referents (direct leaders vs. organizational leadership) and definitions (types of trust) results in systema...
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作者:LeBlanc, MM; Kelloway, EK
作者单位:Saint Marys University - Canada
摘要:The authors developed and assessed the psychometric properties of an instrument measuring risk for workplace violence and expanded a model linking (a) risk and experience of violence and aggression from the public and (b) experience of aggression from coworkers to emotional well-being, psychosomatic well-being, affective commitment, and turnover intentions. Using data from 254 employees representing 71 different occupations, the measure demonstrated acceptable within-occupation and 1-month tes...
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作者:Avery, DR; Quiñones, MA
作者单位:Rice University
摘要:Many voice studies have failed to distinguish among voice opportunity, perceived voice opportunity, voice behavior, and voice instrumentality. Thus, the authors sought to clarify the roles of each in determining procedural fairness perceptions. Controlling for the effect of voice opportunity, each of the 3 remaining constructs was hypothesized to predict fairness. Furthermore, voice instrumentality was hypothesized to moderate the effect of voice behavior on fairness. Undergraduates (N = 102; ...
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作者:Steel, PD; Kammeyer-Mueller, JD
作者单位:University of Minnesota System; University of Minnesota Twin Cities; University of Minnesota System; University of Minnesota Twin Cities
摘要:One of the most problematic issues in contemporary meta-analysis is the estimation and interpretation or moderating effects. Monte Carlo analyses are developed in this article that compare bivariate correlations, ordinary least squares and weighted least squares (WLS) multiple regression, and hierarchical subgroup (HS) analysis for assessing the influence of continuous moderators under conditions of multicollinearity and skewed distribution of study sample sizes (heteroscedasticity). The resul...
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作者:Judge, TA; Heller, D; Mount, MK
作者单位:State University System of Florida; University of Florida; University of Iowa; University of Iowa
摘要:This study reports results of a meta-analysis linking traits from the 5-factor model of personality to overall job satisfaction. Using the model as an organizing framework, 334 correlations from 163 independent samples were classified according to the model. The estimated true score correlations with job satisfaction were -.29 for Neuroticism,.25 for Extraversion,.02 for Openness to Experience,.17 for Agreeableness, and .26 for Conscientiousness. Results further indicated that only the relatio...
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作者:Lam, SSK; Yik, MSM; Schaubroeck, J
作者单位:University of Hong Kong; Drexel University
摘要:This study examined the effects of performance appraisal feedback on job and organizational attitudes of tellers (N = 329) in a large international bank, Negative affectivity moderated the link between favorable appraisal feedback and job attitudes. Among the higher rated performers, attitudes were improved 1 month after being notified of favorable appraisal results (Time 2). Improved attitudes persisted 6 months after the performance appraisal (Time 3) among tellers with low negative affectiv...
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作者:Tsai, WC; Huang, YM
作者单位:National Yang Ming Chiao Tung University; National Chengchi University
摘要:Past empirical evidence has indicated that employee affective delivery can influence customer reactions (e.g., customer satisfaction, service quality evaluation). This study extends previous research by empirically examining mediating processes underlying the relationship between employee affective delivery and customer behavioral intentions. Data were collected from 352 employee-customer pairs in 169 retail shoe stores in Taiwan. Results showed that the influence of employee affective deliver...
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作者:Kinicki, AJ; McKee-Ryan, FM; Schriesheim, CA; Carson, KP
作者单位:Arizona State University; Arizona State University-Tempe; West Virginia University; University of Miami
摘要:The construct validity of the Job Descriptive Index (JDI) was investigated by using a meta-analysis to summarize previous empirical studies that examined antecedents, correlates, and consequences of job satisfaction. In total, 79 unique correlates with at combined total of 1,863 correlations were associated with the JDI subdimensions. The construct validity of the JDI was supported by (a) acceptable estimates of internal consistency and test-retest reliability, (b) results that conform to a no...