Responses to formal performance appraisal feedback: The role of negative affectivity
成果类型:
Article
署名作者:
Lam, SSK; Yik, MSM; Schaubroeck, J
署名单位:
University of Hong Kong; Drexel University
刊物名称:
JOURNAL OF APPLIED PSYCHOLOGY
ISSN/ISSBN:
0021-9010
DOI:
10.1037/0021-9010.87.1.192
发表日期:
2002
页码:
192-201
关键词:
摘要:
This study examined the effects of performance appraisal feedback on job and organizational attitudes of tellers (N = 329) in a large international bank, Negative affectivity moderated the link between favorable appraisal feedback and job attitudes. Among the higher rated performers, attitudes were improved 1 month after being notified of favorable appraisal results (Time 2). Improved attitudes persisted 6 months after the performance appraisal (Time 3) among tellers with low negative affectivity but not among those with high negative affectivity. Among the lower rated performers, mean levels of attitudes did not change significantly during the study.
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