Predictors and outcomes of workplace violence and aggression
成果类型：
Article; Proceedings Paper
署名作者：
LeBlanc, MM; Kelloway, EK
署名单位：
Saint Marys University - Canada
刊物名称：
JOURNAL OF APPLIED PSYCHOLOGY
ISSN/ISSBN：
0021-9010
DOI：
10.1037/0021-9010.87.3.444
发表日期：
2002
页码：
444-453
关键词：
摘要：
The authors developed and assessed the psychometric properties of an instrument measuring risk for workplace violence and expanded a model linking (a) risk and experience of violence and aggression from the public and (b) experience of aggression from coworkers to emotional well-being, psychosomatic well-being, affective commitment, and turnover intentions. Using data from 254 employees representing 71 different occupations, the measure demonstrated acceptable within-occupation and 1-month test-retest reliability. The data supported the model and showed that public-initiated violence and aggression and coworker-initiated aggression were differentially associated with personal and organizational outcomes.
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