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作者:Bagozzi, RP; Verbeke, W; Gavino, JC Jr
作者单位:Rice University; Rice University; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; Asian Institute of Management
摘要:In this study, the authors investigated how salespeople within an interdependent-based culture (the Philippines) and an independent-based culture (the Netherlands) experience and self-regulate shame. Filipino and Dutch employees were found to experience shame as a consequence of customer actions in largely similar ways (i.e., for both, shame is a painful self-conscious emotion with unique physiological/ behavioral urges, self-focused attention, and felt threat to the core self) but have differ...
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作者:Ambrose, ML; Cropanzano, R
作者单位:State University System of Florida; University of Central Florida; University of Colorado System; University of Colorado Boulder; Colorado State University System; Colorado State University Fort Collins
摘要:Most organizational justice research takes a cross-sectional approach to examining the relationship between perceived fairness and individuals' attitudes. This study examines the effect of procedural and distributive justice over time. It is suggested that individuals acquire more information and experience with procedures and outcomes over time. These changes in information and experience affect the influence of procedural and distributive justice on organizational attitudes. Faculty percepti...
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作者:Diefendorff, JM; Richard, EM
作者单位:Louisiana State University System; Louisiana State University
摘要:Central to all theories of emotional labor is the idea that individuals follow emotional display rules that specify the appropriate expression of emotions on the job. This investigation examined antecedents and consequences of emotional display rule perceptions. Full-time working adults (N = 152) from a variety of occupations provided self-report data, and supervisors and coworkers completed measures pertaining to the focal employees. Results using structural equation modeling revealed that jo...
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作者:Brown, D; Pipe, ME
作者单位:University of Otago
摘要:Children between 7 and 8 years old took part in a staged event at school and I week later were assessed using a short form of the Wechsler Intelligence scale for children (third edition) and measures of metamemory, narrative ability, and socioeconomic status. Two weeks following the event, children either received narrative elaboration training (NET; K.J. Saywitz & L. Snyder, 1996) and were prompted with the four NET cue cards at interview; received verbal prompts corresponding to the cue card...
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作者:Memon, A; Gabbert, F
作者单位:University of Aberdeen
摘要:Eyewitness research has identified sequential lineup testing as a way of reducing false lineup choices while maintaining accurate identifications. The authors examined the usefulness of this procedure for reducing false choices in older adults. Young and senior witnesses viewed a crime video and were later presented with target present or absent lineups in a simultaneous or sequential format. In addition, some participants received prelineup questions about their memory for a perpetrator's fac...
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作者:Bass, BM; Avolio, BJ; Jung, DI; Berson, Y
作者单位:University of Nebraska System; University of Nebraska Lincoln; State University of New York (SUNY) System; Binghamton University, SUNY; State University of New York (SUNY) System; Binghamton University, SUNY; California State University System; San Diego State University
摘要:How do leadership ratings collected from units operating under stable conditions predict subsequent performance of those units operating under high stress and uncertainty? To examine this question, the authors calculated the predictive relationships for the transformational and transactional leadership of 72 light infantry rifle platoon leaders for ratings of unit potency, cohesion, and performance for U.S. Army platoons participating in combat simulation exercises. Both transformational and t...
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作者:Naquin, CE; Tynan, RO
作者单位:University of Notre Dame
摘要:In this study, the existence of the team halo effect, the phenomenon that teams tend not to be blamed, for their failures, is documented. With 2 studies using both real teams and controlled scenarios, the authors found evidence that the nature of the causal attribution processes used to diagnose failure scenarios leads to individuals being more likely to be identified as the cause of team failure than the team as a collective. Team schema development, as indexed by team experience, influences ...
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作者:Ambrose, ML; Schminke, M
作者单位:State University System of Florida; University of Central Florida
摘要:Organizational justice researchers recognize the important role organization context plays in justice perceptions, yet few studies systematically examine contextual variables. This article examines how I aspect of context-organizational structure-affects the relationship between justice perceptions and 2 types of social exchange relationships, organizational and supervisory. The authors suggest that under different structural conditions, procedural and interactional justice will play different...
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作者:Kark, R; Shamir, B; Chen, G
作者单位:Bar Ilan University; Bar Ilan University; Hebrew University of Jerusalem; University System of Georgia; Georgia Institute of Technology
摘要:Followers' identification with the leader and the organizational unit, dependence on the leader, and empowerment by the leader are often attributed to transformational leadership in organizations. However, these hypothesized outcomes have received very little attention in empirical studies. Using a sample of 888 bank employees working under 76 branch managers, the authors tested the relationships between transformational leadership and these outcomes. They found that transformational leadershi...
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作者:Lee, FK; Sheldon, KM; Turban, DB
作者单位:University of Missouri System; University of Missouri Columbia; University of Missouri System; University of Missouri Columbia
摘要:The purpose of this study is to examine the mechanisms by which personality traits influence performance and satisfaction. Specifically, the authors examined how 3 personality characteristics derived from self-determination theory (autonomy, control, and amotivated orientations) influence performance and enjoyment through achievement goal patterns, goal level, and mental focus. Data were collected from 284 students at 5 points in time. In particular, mental focus emerged as an important aspect...