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作者:Cooper, Christopher A.; Knotts, H. Gibbs; Brennan, Kathleen M.
作者单位:University of North Carolina; Western Carolina University
摘要:Many scholars argue that citizens with higher levels of political trust are more likely to grant bureaucratic discretion to public administrators than citizens with lower levels of trust. Trust, therefore, can relieve the tension between managerial flexibility and political accountability in the modern administrative state. Unfortunately, there is little empirical evidence showing that trust is actually associated with citizens' willingness to cede policy-making power to government. This artic...
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作者:Auer, Matthew R.
作者单位:Indiana University System; Indiana University Bloomington; Indiana University System; Indiana University Bloomington
摘要:The pathologies of the presidential appointment process are well documented and include appointees' frequent lack of federal government work experience and their short appointment tenures. Less well understood are whether and to what extent these problems affect different subsets of high-level appointees, such as administrators in the environmental bureaucracy. Top-tier environmental appointees tend to stay longer in their appointed positions than do presidential appointees generally, and more...
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作者:Pirog, Maureen A.; Johnson, Craig L.
作者单位:Indiana University System; Indiana University Bloomington
摘要:This article examines how electronic funds transfers and electronic benefit transfers have become integral components of digital government. These technologies have forwarded many of the principles of the Winter Commission, including the development of lean, responsive government. The greater efficiency and cost savings for the federal and most state governments have not been achieved without encountering and dealing with serious matters related to customer service, contracting, collaboration,...
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作者:Shingler, John; Van Loon, Mollie E.; Alter, Theodore R.; Bridger, Jeffrey C.
作者单位:Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要:Evaluating public agency performance has typically been based on objective measurements. However, some researchers contend that evaluation is not complete without considering client perceptions of agency performance. This study supports combining subjective client perceptions with objective data in the evaluation process. Survey results and internal performance data are examined for a state agency charged with investigating citizen disputes with utility companies. Regression analyses show that...
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作者:Coe, Charles K.
作者单位:North Carolina State University
摘要:What type of oversight should states exercise over local units in order to prevent fiscal crises? This article discusses a sequence of three best practices that some states use to prevent fiscal emergencies. They first monitor local government finances to predict fiscal distress. After detecting signs of fiscal distress, states actively assist local units in ameliorating the problem. Finally, assistance notwithstanding, if a situation becomes grave, states require local units to take strong re...
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作者:Anagnoson, J. Theodore
作者单位:California State University System; California State University Los Angeles
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作者:Hird, John A.
作者单位:University of Massachusetts System; University of Massachusetts Amherst
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作者:Hood, Christopher
作者单位:University of Oxford
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作者:Lejano, Raul
作者单位:University of California System; University of California Irvine
摘要:This essay develops a theory of how institutions can work through the web of social relationships that exist in a place rather than through formal, bureaucratic lines of authority. In contrast to models that characterize institutions as organizational structures, roles, and patterns of exchange, this model depicts institutions as constituted primarily through the active working and reworking of relationships. Rather than adopt the network literature's focus on the overall pattern of relationsh...
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作者:Rosenbloom, David H.
作者单位:American University
摘要:This article distinguishes the competing interpretations of the politics-administration dichotomy, noting that as, originally framed, it was intended to detach partisan politics and patronage from sound public management. Waldo, the author suggests, concerned himself with the later, more expansive conception of the dichotomy, which included the process of policy making.