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作者：Salge, Torsten Oliver; Vera, Antonio
作者单位：Ruhr University Bochum
摘要：This article examines whether the payoff from engaging in innovation-generating activities is contingent on an organization's level of customer and learning orientation. The authors suggest that innovative activity is associated with higher public service quality when the level of customer and learning orientation within the focal organization is high. They test this hypothesis by drawing on a novel panel data set covering all public nonspecialist hospital organizations in England. Using dynam...
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作者：Reiners, Derek
作者单位：State University System of Florida; University of Florida
摘要：A significant increase in catastrophic wildfires in the interior West of the United States has left public land agencies scrambling to reduce dangerous fuel loads and manage forests according to an ecological understanding of fire and forest health. However, this has not translated into standardized on-the-ground fire and fuel management in public land agencies. Different on-the-ground management practices raise questions about the extent to which ecosystems management is being utilized and ho...
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作者：Wamsley, Gary L.
作者单位：Virginia Polytechnic Institute & State University
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作者：Adams, Guy B.
作者单位：University of Missouri System; University of Missouri Columbia
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作者：Bryer, Thomas A.; Cooper, Terry L.
作者单位：State University System of Florida; University of Central Florida; University of Southern California
摘要：We owe a debt to H. George Frederickson for advancing the scholarly and practitioner dialogue on the role of citizens and the value of citizenship in public administration. Frederickson's contributions began in the late 1960s and early 1970s on citizenship in urban governance, advanced through the development of New Public Administration values, and, more recently, extended through the formulation of ideas regarding the restoration of civism and the promotion of the public as citizen. This art...
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作者：Meek, Jack W.
作者单位：University of La Verne
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作者：Nabatchi, Tina
作者单位：Syracuse University
摘要：This article seeks to put the public back in public values research by theorizing about the potential of direct citizen participation to assist with identifying and understanding public values. Specifically, the article explores eight participatory design elements and offers nine propositions about how those elements are likely to affect the ability of administrators to identify and understand public values with regard to a policy conflict. The article concludes with a brief discussion about p...
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作者：Tummers, Lars
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要：Currently, there is an intense debate on the pressures facing public professionals during policy implementation. Frequently, professionals have difficulty identifying with new policies, resulting in diminished policy performance. The author examines this problem using the concept of policy alienation and develops and tests a scale for its measurement. Policy alienation is associated conceptually with five subdimensions: strategic powerlessness, tactical powerlessness, operational powerlessness...
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作者：O'Neil, Patrick D.; Krane, Dale
作者单位：University of Nebraska System
摘要：Although the high-reliability organization (HRO) literature identifies several attributes that differentiate HROs from other types of organizations, these studies do not explain how an HRO comes into being, nor do they provide a means to gauge or measure the extent to which an organization exhibits the specified features. This article reports the results of a 97-year longitudinal case study tracking the emergence and continuation of HRO characteristics in the Federal Aviation Administrations a...
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作者：Jennings, Edward T., Jr.
作者单位：University of Kentucky
