-
作者：Sutanto, Juliana; Kankanhalli, Atreyi; Tay, Junyun; Raman, K. S.; Tan, Bernard C. Y.
作者单位：Swiss Federal Institutes of Technology Domain; ETH Zurich; National University of Singapore; Hewlett-Packard
摘要：It is recognized that change management is necessary for information technology implementation success. While there are a growing number of interorganizational systems (IOS) designed for the public, there is little study of and lack of clear guidelines on managing change related to their implementation. This research explores the phenomenon through the case study of a country-wide farecard system implemented in Singapore's public transportation system that involved several organizations and th...
-
作者：Zahedi, Fatemeh Mariam; Song, Jaeki
作者单位：University of Wisconsin System; University of Wisconsin Milwaukee; Texas Tech University System; Texas Tech University
摘要：This study explores the process by which trust evolves over time. There have been a number of studies underscoring the importance of trust in the online environment. However, most trust studies have concentrated on the initial trust, and there is little known about how trust beliefs evolve over time. The dynamics of trust are of particular importance in the use of infomediaries (online information providers), among which health infomediaries are the most important for Web consumers in dealing ...
-
作者：Jaisingh, Jeevan; See-To, Eric W. K.; Tam, Kar Yan
作者单位：Hong Kong University of Science & Technology; Lancaster University; Microsoft
摘要：Open source software (OSS) is now posing significant competition to proprietary or closed source software (CSS) in several software markets. In this paper, we characterize the response of a firm developing CSS (where the CSS is a revenue earner) to the presence of an OSS in its market. In particular, we look at the firm's choice of resource investments to improve quality and the firm's pricing decisions. We are primarily motivated by the following questions: Would a firm producing CSS produce ...
-
作者：Ren, Yuqing; Kiesler, Sara; Fussell, Susan R.
作者单位：University of Minnesota System; University of Minnesota Twin Cities; Carnegie Mellon University
摘要：Collaboration in complex and dynamic environments such as hospitals, airlines, and disaster response teams is challenging. High performance requires smooth coordination across multiple groups whose incentives, cultures, and routines call conflict. In this paper, we present an in-depth case study of a hospital's operating room practices to understand challenges associated with multiple group coordination and how information technology may help. We use the concept of trajectory to focus our obse...
-
作者：Png, Ivan P. L.; Wang, Chen-Yu; Wang, Qiu-Hong
作者单位：National University of Singapore; BNP Paribas
摘要：We adapt the event study methodology from research in financial economics to study the impact of government enforcement and economic opportunities on information security attacks. We found limited evidence that domestic enforcement deters attacks within the country. However, we found compelling evidence of a displacement effect: U.S. enforcement substantially increases attacks originating from other countries. We also found strong evidence that attackers are economically motivated in that the ...
-
作者：Zwass, Vladimir
-
作者：Gefen, David; Benbasat, Izak; Pavlou, Paul A.
作者单位：Drexel University; University of British Columbia; University of California System; University of California Riverside
摘要：We present an agenda for the future research that has the potential to extend the conceptual foundations of trust in online environments and to improve the practice in the domain. The agenda draws on the previous work on trust, the papers included in this Special Issue, and our perspective on the state of the literature. This agenda is structured into four components-nature and role of trust, moderators of trust, antecedents of trust, and empirical methods for examining trust.
-
作者：Herath, Hemantha S. B.; Herath, Tejaswini C.
作者单位：Brock University; University of Northern British Columbia; The World Bank
摘要：The application of real options techniques to information security is significantly different than in the case of general information technology investments due to characteristics unique to information security. Emerging research in the economics of information security has suggested real options analysis (ROA) as a potential technique for assessing the value of information security assets, but has focused primarily on the most effective level of investment and the configuration of intrusion p...
-
作者：Lowry, Paul Benjamin; Vance, Anthony; Moody, Greg; Beckman, Bryan; Read, Aaron
作者单位：Brigham Young University; University System of Georgia; Georgia State University; Universite PSL; Universite Paris-Dauphine; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; University of Nebraska System
摘要：Trust is a crucial factor in e-commerce. However, consumers are less likely to trust unknown Web sites. This study explores how less-familiar e-commerce Web sites can use branding alliances and Web site quality to increase the likelihood of initial consumer trust. We use the associative network model of memory to explain brand knowledge and to show how the mere exposure effect can be leveraged to improve a Web site's brand image. We also extend information integration theory to explain how bra...
-
作者：Espinosa, J. Alberto; Slaughter, Sandra A.; Kraut, Robert E.; Herbsleb, James D.
作者单位：American University; Carnegie Mellon University
摘要：Coordination is important in software development because it leads to benefits such as cost savings, shorter development cycles, and better-integrated products. Team cognition research suggests that members coordinate through team knowledge, but this perspective has only been investigated in real-time collocated tasks and we know little about which types of team knowledge best help coordination in the most geographically distributed software work. In this field study, we investigate the coordi...
