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作者：Saldanha, Terence J. V.; Sahaym, Arvin; Mithas, Sunil; Andrade-Rojas, Mariana Giovanna; Kathuria, Abhishek; Lee, Hsiao-Hui
作者单位：University System of Georgia; University of Georgia; Washington State University; State University System of Florida; University of South Florida; Nanyang Technological University; Indian School of Business (ISB); National Chengchi University
摘要：Although the ability to produce exploratory innovations is important for firm performance, firms face difficulties in producing exploratory innovations because knowledge is often distributed across cultures and geographies. In this study, we examine whether information technology (IT) helps firms to overcome the liabilities of global operations particularly when it comes to creation of exploratory innovations. We argue that information technologies that promote social integration facilitate mo...
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作者：Ho, Yi-Jen (Ian); Dewan, Sanjeev; Ho, Yi-Chun (Chad)
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; University of California System; University of California Irvine; George Washington University
摘要：This research studies the performance of geofencing, a practice where mobile users are targeted within a predefined virtual geographic boundary around an advertiser's establishment. We argue the significance of distance (i.e., the mileage from a consumer to a focal establishment) and local competition (i.e., the number of alternatives in consumer vicinity) in ad responses. Drawing on the notion of the purchase funnel, we develop a two-stage hierarchical Bayesian model to examine consumer click...
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作者：Jiang, Yang; Ho, Yi-Chun (chad); Yan, Xiangbin; Tan, Yong
作者单位：Nanjing University; George Washington University; University of Science & Technology Beijing; University of Washington; University of Washington Seattle
摘要：In lending-based real estate crowdfunding, borrowers are required to pledge their housing properties as collateral to secure the loans. This nascent practice differs from ordinary peer-to-peer lending in that lenders, to make sound investment decisions, need to process additional information other than basic loan attributes. We examine how lender behavior of investing in real-estate-secured loans is shaped by information that is particularly relevant in such an emerging market. We collect and ...
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作者：Pu, Jingchuan; Chen, Yuan; Qiu, Liangfei; Cheng, Hsing Kenneth
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Shanghai University of Finance & Economics; State University System of Florida; University of Florida
摘要：Many user-generated content websites are experimenting with disclosing users' identities to increase accountability for the generated content. However, the effects of identity disclosure on users' content-generation behaviors are not well examined. In this study, we address this critical issue by using a natural experiment-a large corporate online community chose to disclose users' identities in one section (the focal section) but not the other (the neighbor section). Our results show that in ...
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作者：Son, Yoonseock; Oh, Wonseok; Han, Sang Pil; Park, Sungho
作者单位：University of Notre Dame; Korea Advanced Institute of Science & Technology (KAIST); Arizona State University; Arizona State University-Tempe; Seoul National University (SNU)
摘要：Avenues for the delivery of loyalty programs have rapidly shifted from plastic card schemes to mobile app-based initiatives, yet our understanding of the economic value presented by the latter (i.e., loyalty apps) has not kept pace with this development. We examine the effects of loyalty app adoption on customers' offline purchase patterns, reward redemption, and deal-prone behaviors as well as store-level competition in a multivendor loyalty program (MVLP) context, where multiple offline bran...
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作者：Hansen, Sean; Baroody, A. James
作者单位：Rochester Institute of Technology
摘要：The U.S. healthcare system has experienced rapid growth in the adoption and use of clinical health information technology, such as electronic health record (EHR) systems. In a field as complex and pluralistic as healthcare, the introduction of these sweeping information technology platforms is transforming the practices, roles, interdependencies, and communication mechanisms that connect a heterogeneous mix of stakeholders. In this study, we assess the impact of EHR adoption and use on the pra...
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作者：Chung, Sunghun; Animesh, Animesh; Han, Kunsoo; Pinsonneault, Alain
作者单位：Santa Clara University; McGill University
摘要：The primary goal of this study is to investigate the financial returns to firms' communication actions on a firm-initiated social media platform by focusing on Facebook Business pages. To this end, we conceptualize and quantify two types of firms' communication actions on social media: posts and responses to customer messages. Furthermore, we classify a firm's responses to customer messages based on the valence of customer messages-positive versus negative-and examine the effects of volume as ...
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作者：Liu, Yuanyang; Pant, Gautam; Sheng, Olivia R. L.
作者单位：University of Tennessee System; University of Tennessee Knoxville; University of Iowa; Utah System of Higher Education; University of Utah
摘要：Human capital is a key component of the knowledge economy that firms compete for in the labor market. Compared with the product market competition, the identification and prediction of labor market competitors have garnered little attention in the literature. In this study, we perform an interfirm labor market competitor analysis with a unique longitudinal employer-employee matched data set derived from online profiles of 89,943 employees, tracking their careers in 3,467 public firms from the ...
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作者：Moravec, Patricia L.; Kim, Antino; Dennis, Alan R.
作者单位：University of Texas System; University of Texas Austin; Indiana University System; Indiana University Bloomington; IU Kelley School of Business
摘要：Disinformation on social media-commonly called fake news-has become a major concern around the world, and many fact-checking initiatives have been launched to mitigate the problem. The way fact-checking results are presented to social media users is important because if the presentation format is not persuasive, then fact-checking may not be effective. For instance, Facebook tested the idea of flagging dubious articles in 2017 but concluded that it was ineffective and subsequently removed the ...
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作者：Zhu, Kai; Walker, Dylan; Muchnik, Lev
作者单位：McGill University; Boston University; Hebrew University of Jerusalem
摘要：Open collaboration platforms have fundamentally changed the way that knowledge is produced, disseminated, and consumed. In these systems, contributions arise organically with little to no central governance. Although such decentralization provides many benefits, a lack of broad oversight and coordination can leave questions of information poverty and skewness to the mercy of the system's natural dynamics. Unfortunately, we still lack a basic understanding of the dynamics at play in these syste...
